Quick and easy to get windshield replaced. During the test drive, a piece of trim on my vehicle came off (no biggie, these things happen)--the tech communicated this to me and the shop promptly took care of the part replacement. Excellent honest service.

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Submitted by Louisa Barnhart on Wednesday, Apr 24, 2024

5 Star Testimonial by Louisa Barnhart

Overall

The process of design and cost was fairly discussed. Appropriate expectations about timing of glass arrival were set( It came sooner.) The team fit in this job after we lost our planned dates due to a huge snowstorm. The crew did a careful job. Cleaned up after themselves. We are very happy.

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Submitted by Jim Davis on Monday, Apr 15, 2024

5 Star Testimonial by Jim Davis

Overall

Great experience. Done business at the Augusta location for years. Lynn was very professional and made sure everything was done correctly and in a timely manner. The manager also helped me out and made sure I was happy and that everything was done correctly. They were both a pleasure to deal with and I would recommend anytime and I will be back the next time I need a windshield. Great people?

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Submitted by Claudia Garland-Picard on Thursday, Jan 04, 2024

5 Star Testimonial by Claudia Garland-Picard

Overall

Folks at August MePortland Glass pleasant and friendly to work with. Paperwork processing made easy here. Professional top quality work. Thank you all there is no better place to go.

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Submitted by Casey Poulin on Wednesday, Jul 12, 2023

5 Star Testimonial by Casey Poulin

Overall

Went in to have my rear view mirror re-glued after it had fallen multiple times. Everyone was super nice, very fair price. It was 9$ compared to the 20$ I would spend on the at home glue kit. Also got some of the best windshield wipers I’ve ever had.

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Submitted by Pamela on Tuesday, Apr 04, 2023

2 Star Testimonial by Pamela

Overall

I ordered custom glass for my brand new master bath shower mid January. I was told they would contact me as soon as the glass arrived in 5-6 weeks. Plus I was told it would be an extra week to get them installed. Six weeks to the day I called. Brandon said the glass walls came in yesterday but not the hardware. He would call when the hardware got to his office. Two weeks went by and I called again just to see where we were at with the back order. No response. A week later I called on a Tuesday. Brandon said the hardware “came in yesterday but he was very busy with Spring orders”. He said he was going to call me to schedule the installation (but didn’t). I now had to wait 17 days to get the glass installed because of a “Spring rush”.
The communication from this company was not great. It took 11 weeks to complete this job. My recommendation would be to not focus on your Spring order rush, but to make your Winter orders a priority to complete first.

The hinges are crooked and the door panel sits higher than the stationary wall. Also, there is a gap that let’s water leak out onto the floor. I paid $4,600 for a quality product. I didn’t get that quality I expected.

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Submitted by Laurie Lachance on Thursday, Feb 16, 2023

5 Star Testimonial by Laurie Lachance

Overall

A couple of weeks ago, I had my windshield replaced at Portland Glass in Augusta. I talked with 3 employees who were all wonderful. The regional manager, Bren (Brynn?), was extremely helpful, the woman working the desk was very kind and helpful as well, and the technician went above and beyond to get my car back on the road. An exceptionally good experience! Thank you all!

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Submitted by R on Wednesday, Apr 06, 2022

5 Star Testimonial by R

Overall

The front desk was a pleasure to work with and the technicians were fast and efficient as well. They did a great job. I usually use Bangor,the manager there Is the best, and luckily had similar luck in Augusta. Highly recommend.

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