They’ll under quote you to earn the business and then try to surprise you with additional $$$ (thousands) later. Spoke to a manager who “wanted to earn the sale back and do whatever he could.” A week later and we’ve never heard from them again. Awful business practice all around.

Google Review

Submitted by Leslie McManus on Wednesday, Mar 20, 2024

3 Star Testimonial by Leslie McManus

Overall

Terrible communication don’t call you back. We ordered material for three bathrooms they cut two countertops wrong and installed two wrong sinks. Installers were friendly and did a nice job. Going to look elsewhere for kitchen countertops

Google Review

Submitted by Joseph Dentico on Wednesday, Jan 24, 2024

5 Star Testimonial by Joseph Dentico

Overall

We just had our countertops installed today by Tory and 2 other young men. The countertops are beautiful and were expertly cut. The instal crew did an outstanding job from the time they arrived until they completed the job. The install was faster than expected largely due to their teamwork. They were professional and courteous and focused on getting the job done. Despite the weather being bad and having other jobs to go to, they did not rush through our job or make me feel that they were in a hurry to leave. That has been my experience with some big box store installations. The countertops, though not inexpensive, , were an excellent value considering the quality, craftsmanship, and the excellent service we received. This is truly a lifetime product.

Google Review

Submitted by Lisa Gagnon on Monday, Nov 06, 2023

5 Star Testimonial by Lisa Gagnon

Overall

My experience with Blue Rock was great. I was told over the phone when I first called that templating was about a week out and it was. After I picked out the stone they said it would be 2 weeks from template for the install and it was. I was given the option to view my slab which I did. Install went so smoothly. A big shout out to Tory and Ruven for their skill and professionalism. I'm so happy with my countertop. It's beautiful!! Thank you all!!

Google Review

Submitted by Greg Millert on Monday, Apr 24, 2023

5 Star Testimonial by Greg Millert

Overall

We worked with Kayla in sales, Connor in the order department and the installation crew of Torrey, Cole, and Josh. All were extremely helpful and knowledgeable. We chose Blue Rock over other companies because they had a 2 week from template to installation time frame, much shorter than other companies. True to their word, the install was in two weeks after the template was measured. There was a slight hiccup on the measurement but the install crew was able to remedy that on the job site. Our counters and island are dead level. We couldn't be happier that we chose Blue Rock.

Google Review

Submitted by Lee Ann Roy on Thursday, Mar 30, 2023

5 Star Testimonial by Lee Ann Roy

Overall

Shane and Tory installed our vanity top and the undermount sink quickly and it looks great! Very pleased with their work and the spectrum quartz. Also very pleased with Kayla who helped me pick it out ( it was a remnant and I was trying to coordinate it to floor tile) and the person who came out to take the template.

Google Review

Submitted by Patricia Fox on Friday, Apr 15, 2022

5 Star Testimonial by Patricia Fox

Overall

Things can go wrong and it is how a business handles it that makes the difference. Just before instillation, there was a problem with the stone for my fireplace surround and Blue Rock was EVERYTHING you would want in this situation. Within hours I was working with an in-house designer, looking at several slabs they pulled for my benefit. Ultimately I chose an amazing replacement- which I love much better than the original and they did not charge me extra for this higher quality stone. The detailed attention to matching the veining where the stone connects from wall to floor is highly professional. The end result- the centerpiece of the house. Absolutely stunning! Thank you Brian, Julie and Jonah for turning this potential pitfall into a fairy tale ending!

Google Review

Submitted by Darlene Tutino on Friday, Apr 16, 2021

1 Star Testimonial by Darlene Tutino

Overall

Ordered a counter top from Blue Rock, went in to approve the slab and marked areas that were flawed. We were assured that these areas would be avoided or placed where they would not be highly visible. Counters were cut and installed with a huge blemish (one that was marked off) right in the middle of our counter. Everyone who has seen it says it looks absolutely horrible. Contacted Blue Rock and they send me a picture of the pre cut slab and the tape we had placed had been removed. They are basically not attempting to take ownership of their actions.
Regardless!!! What company cuts a slab with a huge blemish front and center? So many things went wrong. From the bait and switch slab to the lack of quality control all the way to the poor response to our concern. My contractor said they will never work with these guys again. There’s a great place in Naples....go there to get your granite!!!!

Google Review

Submitted by Elaini Haning on Thursday, Jul 23, 2020

5 Star Testimonial by Elaini Haning

Overall

Blue Rock was fantastic! They worked with the granite supplier for us to make sure we had a solid and perfect piece of granite for installation. We were able to be there for this as well so we knew the exact piece we were getting. The measurement and installation went perfectly. We could not be happier with the granite and it was so amazing that we can’t even see the seam between the two granite pieces. Paul is a great person to work with and listened to all of our requests. Would use them again in a heartbeat!

Google Review

Do You Know Blue Rock Industries? Write Review