Flooring & Tile Contractors
Battle Creek, Michigan, 49015
Submitted by Salman Ahmad on Monday, Apr 22, 2024
Beverly was very helpful and great to work with. I am in Wisconsin and my project was in Michigan. She made it seem process from material selection to installation and payment. Highly recommend.
Submitted by April Shelton on Sunday, Apr 21, 2024
Took three weeks to get was supposed to be an itemized quote. I had to call three times to get an overall quote. We paid in full and never heard anything until we called once again two months later. They did not order enough material claiming our laundry room (approx. 9'x6' ) was not included in the quote although Beverly stood right there telling us how they would work around our water heater. So they completed the two bathrooms and kitchen saying there would be no extra charge to come back and do the laundry room. Two months later, and again after we initiated several calls, we set a date for two weeks which got delayed due to illnesses. It was finally installed and thought we were done with Michigan Tile. But no, we then received an invoice for an additional $1000.00, which is equal to 1/3 of the original quote. NEVER AGAIN!!
Submitted by Kathy Heard on Thursday, Apr 11, 2024
This is a great company, they helped us with deciding what product would be best for us and my husband's wheel chair.
Tony and his helper Kennedy where the nicest installers. He did a amazing job. We have 2 more rooms that will be done by this company. Thank you all, thank you Beverly too.
Submitted by Natasha Elliott on Sunday, Mar 31, 2024
My grandmother appreciated their business and would have them do more work for her if she ever needed it. Great people to work with, she basically renovated the whole upstairs of her house for a very good price. She came by and gave the guys gift cards because she was so satisfied with their work. Thank you again!
Submitted by Neissa McIntyre on Wednesday, Dec 27, 2023
Carpet was defective, which was not their fault. However the customer service to resolve the situation leaves much to be desired. NOT by EVERYONE, but by the main customer contacts who seemingly refused to return our phone calls. Most of the time when we DID speak to someone, the responses were very short, to the point, and unfriendly. I have actually worked with them before, so needless to say we were very disappointed.
Submitted by Susan Johnson on Wednesday, Oct 11, 2023
Faith provide great guidance on pros and cons of the different flooring options and suggested the tile we eventually selected. Installation went smoothly. We couldn’t be happier
Submitted by Jennifer Ryan on Sunday, Aug 27, 2023
Michigan Tile and Carpet is a great company to work with. They were local, helpful, professional, and caring. I LOVE all of my new flooring.
Submitted by Sarah Ressler on Tuesday, May 23, 2023
I'm currently a little frustrated. I set up an appointment with Beverly for today at 5:30pm. We weren't contacted and she didn't show up so I just called to see what an ETA might be. I was told she was out sick today and our appointment wasn't written in the calendar. This is highly frustrating to me considering the initial company we tried getting to do a quote for us also no called no showed and I told her about this when we set up our appointment. I understand that things come up, but I feel like a quick phone call could've been made. I have rescheduled for Thursday. Hopefully that works out as I would like to update my review to something positive.
Submitted by Rick F. on Friday, Apr 01, 2022
We had them put in new tile in our kitchen 3 years ago, we've had to call them back twice now to put more grout down because it wasn't there. This last time was at least 6 months ago, the grout is coming out in several spots. They came out to assess it, said they'd be in touch to come out and put more grout in, never seen or heard from them since.
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