Erin was wonderful very patient and very helpful when we were picking out our countertops for the kitchen. The installation crew was great, very professional.Conscientious about keeping a clean while working new.Exactly what they were doing.I had no problems with the install. I can recommend them without reservations.

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Submitted by Heather Senger on Monday, Apr 22, 2024

5 Star Testimonial by Heather Senger

Overall

Every step of the process was absolutely wonderful! Aaron at the Maplewood location as busy as she was helped me choose and walked me through the steps and placed my order. Ordering, measuring, instillation… ALL AMAZING!!! Not one bad thing to say! Thank you everyone for making this an enjoyable experience!! I look forward to working with you all again!!!

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Submitted by J Koste on Wednesday, Apr 10, 2024

5 Star Testimonial by J Koste

Overall

Great customer service and the best help picking out our new granite countertops! We've had to reschedule a few times for measuring and install, but they were so helpful rescheduling and making it work! Lots of variety in the showroom to choose from and affordable pricing. Will definitely refer to others and be back! Thank you!

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Submitted by Howie Weber on Wednesday, Mar 06, 2024

5 Star Testimonial by Howie Weber

Overall

We had good experience with Erin who was very helpful. We went to see the full slab of the granite we picked. The Ice White was beautiful and to see the full slab was worth the trip. The installers were both terrific. Evaristo did a terrific job and cleaned up well. I would recommend TCGranite to anyone.

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Submitted by Pamela Younghans on Tuesday, Mar 05, 2024

5 Star Testimonial by Pamela Younghans

Overall

Twin City Granite Maplewood did another fantastic job for me! Installing a quartz countertop and sink for me turned out beyond my expectations! The installers were prompt, professional and did a great job!
Erin is always so helpful, professional and most of all friendly! It is a pleasure to do business here! Next project I will be going to Twin City Granite Maplewood, Minnesota.

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Submitted by Mark Ryan on Wednesday, Nov 29, 2023

5 Star Testimonial by Mark Ryan

Overall

This was our first time dealing with TC Discount Granite store Maplewood. We have been to the big box stores and didn't feel confident in buying from them. Erin at TC Maplewood was very helpful answering our questions, and scheduling the measuring, slab selection and installation. The installers were prompt, professional and efficient. Our questions and concerns about the installation were answered by the installers. Everything about our selection, purchase, installation. Highly recommend Twin City Discount Granite.

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Submitted by Donna J Dean on Tuesday, Nov 28, 2023

5 Star Testimonial by Donna J Dean

Overall

In 2018 we purchased granite countertops. I recently wanted the same granite for an island. Erin once again jumped through hoops to give great customer service & great products

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Submitted by Jenny Luberts on Sunday, Nov 05, 2023

5 Star Testimonial by Jenny Luberts

Overall

My experience with this company could not have been any better. Erin was so helpful and Derrek came back to measure a second time to be sure everything fit right. They were able to do a diagonal with no seams which was a big bonus! Installers were at my house exactly 1 hour and did a fantastic job!!! The cost was very reasonable too. I highly recommend this company.

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Submitted by Joseph Olson on Thursday, May 20, 2021

2 Star Testimonial by Joseph Olson

Overall

TC GRANITE WILL NOT STAND BY YOUR WORK. YOU TAKE THE RISK MOVING FORWARD.

I've only giving 2 stars because I DO want to give the person in Maplewood showroom all the credit. She was wonderful helping us selecting a countertop. Beyond that, I won't waste your time. I could write a long message. If you have problems with install or quality, good luck getting any help beyond that. Customer service is dead with this company. The countertop was not cut to match our wall. Our opening was square, trust me I can show you, I tiled it. Team didn't seal the undermount sink to countertop. They left an absolute mess butchering my vanity with a sawzall. Jenny told me it was their "favor". They probably were in a hurry. I told her I never asked. Also, in their packet that they provide says right in one of items, they won't wipe down counters but will vacuum up their mess. When a company tells you that their team was probably in a hurry, that's why something wasn't done, is beyond terrible. Mark was supposed to call, but I'm still waiting a week and half later. Reading other comments, he's holed up somewhere and doesn't really care about their customers, just padding his pocket. If you are looking to get screwed and not cared about, THIS is your company.

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