Plumbers
Minneapolis, Minnesota, 55410
Submitted on Thursday, May 16, 2024
Outstanding service! Professional on the phone and in person! Arrived within an hour of calling! Gave me two options, and they were willing to try the cheaper option first and it worked. That's just awesome. I will definitely use them again for any plumbing services and I will recommend them to friends and family. Nice job, keep it going!!!
Submitted on Sunday, Mar 24, 2024
I called 10 plumbers on Saturday and nobody could come out until Monday.. when it says they are a 24 hour plumbing? and there was 1 that could come out but it was $185 trip charge didn’t matter if you were getting service or not which I definitely would’ve been getting service. I thought it was extremely unreasonable. When the last plumber I had charge me 160 dollars no trip charge total bill. finally found my piece of paper from my old receipt and called them and they could come out today and it was $160. Best experience best plumbers by far I give them a 20 star if I could thank you so much for your dedication and service pricing and plumbing. sincerely, Tina
Submitted on Saturday, Feb 24, 2024
The plumber arrived at the promised time. He was very polite and explained what needed to be done. He made sure everything was working properly before he left. I would recommend this company. Good price for the work that was done compared to what other companies charge.
Submitted on Saturday, Feb 24, 2024
Had a bad experience to start. First appointment nobody showed. They made it right when Eddie showed up for the second appointment. He was nice, professional, and really just an awesome guy. He fixed the issue and I have a working drain again. I would recommend this company, and I would probably request Eddie for future service.
Submitted on Monday, Feb 05, 2024
Kyle was pleasant, knowledgable and articulate. He did a great job diagnosing our problem, and was very thorough in his explanation of the situation. He came up with a creative cost-effective solution and now our drain runs fine.
Submitted on Saturday, Feb 03, 2024
Just had the best experience I have ever had with plumbers. Ricky arrived on time (called first) and worked miracles on my main drain, laundry drain and cleared EVERYTHING out. Ricky was amazing (so, so good - ask for him if you can) as he went above and beyond. I will always use Discount Plumbing in the future and suggest you do too. A++++++
Submitted on Sunday, Dec 10, 2023
Simply amazing! I had an "emergency" early Sunday morning, and after calling Discount Plumbing around 8:30am, Ricky was here within the hour and had completed everything by 10am!! Thanks so much, plumbers!!
Submitted on Monday, May 09, 2022
Overall, felt like a bait and switch with the $94 drain clearing “deal” add a $75 service fee and extra $94 per hour past the first hour. They took 4 hours and we thought they had fixed the problem. We did major cleaning once the tech left because we didn’t want to be charged the hourly rate and sewage had sprayed and leaked everywhere. Not only are we backed up again 30 days later, but it is coming through the sewage clear out pipe that was “sealed”. Now we are leaking sewage there, and it’s coming up all the drains. Called to see if there is a “guarantee” of any work done considering this was never an issue in the 8 months we lived here and now it’s happened twice. Was told no, and the technician said he believed it was caused by grease because his line spun so fast it snapped. He repaired the line and kept going. He was a nice guy and called superiors for help when he was stumped. I called discount plumber back and they said his report said it was a possible root problem. That is hard for me to believe as I asked the tech 3+ times and not once did he suggest roots may be the issue. Included photos of the mess we were left to clean and bleach. Two stars only due to the kindness of the tech.
Submitted on Tuesday, Jul 13, 2021
This was my first experience with a professional plumber as a (female) homeowner. My dad used to help me with all my plumbing needs prior to this. Once I noticed my floor drain backing up after doing a load of laundry, I needed help. I called on Monday morning, they gave me a 2-5pm window. It was approaching 4:15, I called to see if someone was still coming out that day and they stated they were running late. That was fine, but I had evening plans so I rescheduled for the next day for 9-12 widow. The tech, Mark, called and let me know he was 30 minutes out. When he approached my house, he was very polite and asked if he wanted me to wear his shoe guards. I showed him the problem area, and we went over what our options would be and the long term benefits of hydrojet vs. the snake. I ended up doing the hydrojet because my home was built in 1948 to clear 70+ years of sludge. Man was I happy we did that! After he finished that process, he looked underneath my utility sink and was concerned about the plumbing trap the prior owners installed. Not thrilled about spending additional money I agreed to have it replaced because I knew it looked wrong.
Mark was very friendly and compassionate while remaining professional in a situation that was a first for myself. Being a female homeowner, sometimes you can feel like they are taking advantage of your lack of knowledge, but I did not feel this way with Mark at all. He was a great tech, did a great job of explaining everything and if you get him, you will be lucky because he does a very through job. Site was left clean and tidy.
In the pictures, you can see the pipe that was not hydrojetted where the opening is very clogged vs the one that received the hydrojet and is pretty much open.
If I were to ever need a plumber again, I would definitely use Discount Plumbers.
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