Member Reviews

1 Star Review by GoblinKingVinny (Vincent)

I have been stuck as a disabled student in this building for almost a WEEK. Me and other disabled students have been stuck for ALMOST A WEEK. Get on it, now.

Submitted by GoblinKingVinny (Vincent) on Monday, Apr 15, 2024

Otis Elevator Company

1 Star Review by Baz Hawk

the elevator has been broken for nearly a week, and has trapped multiple disabled residents inside dorms unable to attend class or go to work. The parts needed were not available.

Submitted by Baz Hawk on Monday, Apr 15, 2024

Otis Elevator Company

1 Star Review by MixedBlood MB

Worst customer service I have ever experienced. I would rate 0 out of 5 if I could. Terrible company. Avoid if you can.

Submitted by MixedBlood MB on Tuesday, Nov 14, 2023

Otis Elevator Company

1 Star Review by Jared Bernin

Need to teach their techs how to drive. One of their drivers just about ran me off the road. Pretty sure he was on his phone.

Submitted by Jared Bernin on Tuesday, Jun 20, 2023

Otis Elevator Company

1 Star Review by Rudy Lopez

People at the office is nice but people at worksites or at the wherehouse are helpless

Submitted by Rudy Lopez on Thursday, Jun 30, 2022

Otis Elevator Company

5 Star Review by Anna Sarvello

Office full of people ready to help you. Made to move you!!!

Submitted by Anna Sarvello on Wednesday, May 26, 2021

Otis Elevator Company

5 Star Review by Jonathan Oliversen

The best elevators in town and even better salesmen. I worked on a project recently with Anthony who took the time to explain the product, service plans, and we were even able to have a fun conversation about The Andy Griffith show. Keep up the great work!

Submitted by Jonathan Oliversen on Tuesday, May 25, 2021

Otis Elevator Company

1 Star Review by Todd Kachinski

Left us stranded on fifth floor of Excelsior and Grand complex for several days with zero communication of when the handicapped people can leave.

Submitted by Todd Kachinski on Wednesday, Jul 08, 2020

Otis Elevator Company

1 Star Review by Alex

Be more considerate. When there are 4 guest parking spots in down town minneapolis try not to take up half of them.

Submitted by Alex on Friday, Feb 23, 2018