Submitted
by Jeff Pastorius on 06/27/2024
5 Star Testimonial by Jeff Pastorius
I had an outstanding experience with Jordan R. from Academy Air! He recently performed a regular AC checkup and maintenance at my home. Jordan did an excellent job explaining everything in detail, making sure I understood what needed attention and possible fixes. I appreciated that he pointed out items that required attention without making me feel pressured at all. He provided a detailed report along with estimates for the necessary repairs, which was very helpful. Jordan’s professionalism and thoroughness made the whole process smooth and informative. I highly recommend Jordan and Academy Air for anyone in need of AC maintenance or repair services!
**Academy Air - Outstanding Air Conditioner Service!**
I recently had the pleasure of using Academy Air for my air conditioning needs, and I must say, the experience was exceptional from start to finish. From the moment I contacted their customer service, I was greeted with professionalism and friendliness.
The technician Jordan Richardson arrived right on time, which was a great start. He was not only knowledgeable but also incredibly courteous. He took the time to explain the issue with my air conditioner in simple terms and provided quick repair service.
What impressed me the most was the Jordan's attention to detail and commitment to quality. He worked diligently and efficiently, ensuring that everything was functioning perfectly before he left. Additionally, he offered some valuable tips on maintaining the system to avoid future problems.
Throughout the entire process, Academy Air's team was communicative and responsive, keeping me informed about the progress of the work. Their dedication to customer satisfaction is truly commendable.
I am beyond satisfied with the service I received and will undoubtedly turn to Academy Air for any future HVAC needs. I highly recommend their services to anyone looking for reliable, professional, and top-notch air conditioning service.
Submitted by Justin Nichols on 07/11/2024
Jordan Richardson was our AC tech yesterday. Very friendly and knowledgeable about what he was doing. Answered every question I had with ease. Very patient with our dog. Made some recommendations and really took the time to explain why. Planning on asking for Jordan on our next check up and asking for him to install the recommended services, if we get them.
Thank you Jordan!
Submitted by Sharon Jordan on 07/10/2024
Over the past few years I have trusted Home Depot and Academy with the maintenance of my AC unit and furnace. This year I received exceptional service from BRANDON who was very professional and knowledgeable. It's easy to receive and trust a stranger when you can tell they are doing what they love. I appreciated his service. He should be commended for his excellent performance and representation of you company. I hope to see him next year.
Submitted by Deborah Bailey on 06/23/2024
Antione and Jordan provided excellent service. They called ahead, arrived on time, asked if we had any questions, worked and left the house clean. We were kept informed during their visit.
Submitted by Barb & Dennis Grzenczyk on 06/11/2024
Who doesn't love waking up to discover a basement drain backing up?! What a way to start my week. The good thing is that I didn't even have to figure out who I needed to call. I've been using Academy Air for my heating/cooling, electrical, and hot water heater maintenance needs since my wife and I purchased our home. For over a decade Academy Air has been responsive and professional whenever we've needed them. This time was no different.
Elijah was at our place within an hour to diagnose the problem. Another hour or so later and he was leaving after having fixed our problem. He was absolutely fantastic! He was super personable and extremely knowledgeable. As first time homeowners, there are just so many little tips and tricks that you may not learn from friends and family. Elijah was great because he took the time to explain why our secondary drain clogged and how to easily avoid this problem in the future. I can't recommend him or thank him enough for how much he helped us!
Submitted by Ronald Stl on 06/10/2024
My kitchen sink was difficult to unstop. I was sent Elijah Clark who did a great job! The sink was unclogged. Elijah was personable and informative. He pointed out what he was doing as he went along. That was much appreciated. He also made me aware of proper drain maintenance, as to what I should be doing and not doing. The whole experience was very positive! He is an asset to Academy Air.
Submitted by Michael Mcroy on 05/29/2024
Only had them out for a bid so far, but Kevin was polite & professional. The quotes I received were very reasonable & easy to understand. I appreciate the help & will update this post if we go with Academy.
I would recommend putting them on your list for bids. They seem like a good company & have a great reputation. Price seems middle of the market & very fair for the service offered.
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‼️Update‼️ 5/22/24- We went with Academy Air after 5 total bids. Fairest price & absolutely the best customer service by far! The follow ups, communications & final installation were awesome & efficient. I could not be more satisfied with the entire process & look forward to years of service with them!
Ryan L. was an absolute ⭐rock star ⭐ of an installer! Spent almost an entire day & did most of the job alone. Correctly estimated his completion time within about 45 minutes +/-. He was very friendly, informative & professional, right to the very end! Thank you so much for all the ?suffering? & hard work! ? The whole cool❄️ & comfortable? family sang your praises into the night!!!?
Submitted by Philip Stephens on 05/22/2024
I'm sharing my opinion again, because I've had yet another fantastic experience with Academy Air Heating, Cooling, Plumbing, Electric! I am a member of the Care Plan, which includes one free drain cleaning each year. My laundry drain was very stubbornly blocked --- may you be so lucky to have RYAN as your service technician!! Not only was Ryan polite, kind, extremely professional and courteous - he had the perseverance and tenacity to NOT give up and achieved wonderful success for me! He admitted it was one of the toughest blockages he's worked on. Beyond thrilled that I've reclaimed my laundry and will not have to visit the laundromat any more!! I have one more service call scheduled to replace the old corroded washer spigots. I'm very relieved, extremely pleased and feel so lucky to have Ryan for my service - he was so patient and understanding throughout all of my concerns and questions. TOP NOTCH! PS ... do not wash large Bona dust mop heads in your washer (unless you have a good screen to collect all the debris)! Lesson learned :D
Submitted by Jenn 4jam on 05/02/2024
