River Oaks turned a stressful situation into a seamless process. Their staff took the time to explain the process and communicated with me regularly. Everyone from the owner, admin staff, & the workers who replaced my roof provided exceptional customer service. I would definitely use them again and highly recommend them.

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Submitted by Michael Brown on Tuesday, Jun 18, 2024

1 Star Testimonial by Michael Brown

Overall

Let me tell you this. Dealing with this company has been a bit of a issue from the start. I purchased my house in 2020 and it desperately needed a new roof so I called these guys. They cam out gave me an estimate took my deposit all was good. They told me "we are booking 3 weeks out this will be the install date"(I forget date I was given). That date approached and 2 day before I called to confirm they were coming. "We will be there" was the response I got. The day comes and at noon still not there. So I called and I was told they arnt going to make it and it be another 3 weeks before they came out (Mind you I'm wanting to do a complete renovation on my house that is being held up by the roofing project). I told them that is unacceptable I waited my 3 week I was on the schedule you need to come out and do my roof. They rearrange some things and got out the next day. They got it done in one day. Fast a few years I went up on the roof to blow leaves and branches off my roof and noticed that a rubber boot was split apart. I called them to come out and fix it now I'm getting the run around and can't get them to call me back.

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Submitted by Marlee Herron on Monday, Mar 11, 2024

5 Star Testimonial by Marlee Herron

Overall

The team at RiverOaks Roofing is nothing less than 5 star. Best roofing contractors! I called them for a roof inspection and their inspector, Christian, was extremely professional and informed me there was no roof damage. While he was there for the inspection, I had him provide me an estimate for gutters and to extend my patio concrete. The pricing was unbeatable and they had the gutters installed and concrete laid in no time. RiverOaks owner, Patrick, even noticed that the gutters I already had on the back of the house were installed incorrectly and volunteered to reinstall them! They go above and beyond for their customers. I will always use RiverOaks and highly recommend them!

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Submitted by Brandi Morgan Richardson on Monday, Mar 04, 2024

5 Star Testimonial by Brandi Morgan Richardson

Overall

The team at River Oaks was fantastic start to finish on our project. They helped every step of the way and they were professional at all times. The install was a 1 day project and they took time to clean up the yard like the job never even took place. Highly recommend!

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Submitted by Larry Summers on Tuesday, Feb 06, 2024

5 Star Testimonial by Larry Summers

Overall

River Oaks Roofing was very professional and easy to work with. They were very efficient and installed my roof in a half day

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Submitted by Mason Pitfield on Thursday, Dec 14, 2023

5 Star Testimonial by Mason Pitfield

Overall

The team at River Oaks roofing were exceptional, no job is too big or small. They went above and beyond with helping me get a minor roof repair fixed in a very timely manner. Appreciate Beau and his group for the great work.

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Submitted by Ella Alexander on Friday, Sep 15, 2023

5 Star Testimonial by Ella Alexander

Overall

We were in need of a long overdue roof replacement for our house including repairs to the roof decking and fascia. Really bad!! After dealing with a number of local roofing companies, we ultimately chose River Oaks. We also wanted to upgrade from the 3-tab to the architectural-style shingles and went with a GAF roofing system. Indeed we made the right choice as these guys more than delivered with the installation and repairs. The experience was professional, honest, transparent, and they committed to the scheduled install date. We are very happy with the results. Thank you Beau, Jose, Ulysses, Skip, Patrick, and the crew that made it all happen. ??

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Submitted by Anita Carver on Thursday, Jul 20, 2023

5 Star Testimonial by Anita Carver

Overall

River Oaks installed a new roof for us in 2020. With all of the recent storms we had some shingles damaged. I called and spoke with Ulysses and he had a team at my house the next day doing repairs.
Wow! No other company can beat that!! Nice, efficient and professional. Best customer service experience I've had in a long time. Thank you

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Submitted by Nan Crosby on Thursday, Jan 28, 2021

5 Star Testimonial by Nan Crosby

Overall

I never dreamed that I could have an entire roof removed & replaced within 4 1/2 hours! River Oaks has an outstanding reputation & I’m glad I hired them for this job. This is a professional group of men who take pride in their work. I watched the entire process and followed every step they completed. Around 20-25 men went to work at 7:30 a.m. As they were removing old shingles, they discovered two additional areas that needed repair due to water damaged & deterioration. It was fixed immediately. The roofing crew applied the FeltBuster, ice & water protectors in the valleys, and installed the beautiful architectural shingles. They left my property in perfect condition. River Oaks gets my 5-star rating & my highest recommendation for workmanship.

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