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Contractor Nichols Glass Corporation in Olive Branch MS

Nichols Glass Corporation

Window & Door Contractors
 Olive Branch, Mississippi, 38654

Rated 3.7/5 (9 Reviews)
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Call: +1 662-895-5623

Contact Information

Company Name
Nichols Glass Corporation
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Phone Number
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Call: +1 662-895-5623
Location
10540 MS-178
Olive Branch, Mississippi, 38654
United States

Company Details

Hours of Operation
Monday: 8AM-12PM,1-4:30PM
Tuesday: 8AM-12PM,1-4:30PM
Wednesday: 8AM-12PM,1-4:30PM
Thursday: 8AM-12PM,1-4:30PM
Friday: 8AM-12PM,1-4:30PM
Saturday: Closed
Sunday: Closed
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Nichols Glass Corporation Specialties

Andersen Windows
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Automatic door services
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Awning window installation
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Bay window installation
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Bi-fold door installation
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Bow window installation
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Casement window installation
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Commercial door services
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Custom door design
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Custom door design and fabrication
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Custom window design and fabrication
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Door finishing and staining
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Door frame installation
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Door frame repair
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Door hardware installation
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Door hinge repair
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Door installation
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Door lock and security features installation
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Door lock installation
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Door material selection
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Door repair
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Door repair and restoration
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Door replacement
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Door screen installation and repair
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Door style and design options
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Door trim and molding installation
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Double-pane window installation
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Entry door installation
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Exterior door installation
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Fire-rated door installation
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French door installation
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Interior door installation
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Patio door installation
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Revolving door services
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Screen door installation
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Security door installation
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Sliding door installation
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Sliding door repair
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Sliding window installation
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Soundproof door installation
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Storm door installation
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Weatherstripping
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Window installation
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Window Repair
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Window Replacement
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Window Tinting
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Nichols Glass Corporation Reviews

Submitted by Woodie Woode on Friday, Aug 25, 2023

5 Star Testimonial by Woodie Woode

Overall

I broke my glass on the front storm door while cutting grass. Knew I should have stayed inside. Anyway I took the frame off and called Nichols glass as my wife used them before to cut down some table tops. The folks at Nichols told me to bring the frame in and they would repair. They had a two to three week backlog. In spite of that it was repaired in about one week. Very nice people and though my job was small they were happy to help me. Met a couple of employees during my visit and found them to be friendly and helpful. This usually is the sign of a well run business. I would certainly recommend Nichols glass to anyone.

Google Review

Submitted by Patti Schell on Monday, Jul 31, 2023

1 Star Testimonial by Patti Schell

Overall

Do not use this company! Very rude and unprofessional. Literally argued with me over the phone.

Google Review

Submitted by Josh Elliott on Tuesday, Oct 04, 2022

5 Star Testimonial by Josh Elliott

Overall

Great people very helpful

Google Review

Submitted by Kevin Fairburn on Thursday, Sep 23, 2021

5 Star Testimonial by Kevin Fairburn

Overall

They did a great fast job!

Google Review

Submitted by Cynthia Walker on Thursday, Nov 05, 2020

5 Star Testimonial by Cynthia Walker

Overall

In all the moving madness, the best experience I had was with Nichols Glass! They made sure to repair the glass in a timely manner to satisfy the buyer of my home. I am very appreciative of their kindness and professionalism.

Google Review

Submitted by Canton Phillips on Wednesday, Jan 02, 2019

1 Star Testimonial by Canton Phillips

Overall

Stay away, sub par work, terrible customer service. Long drawn out service with mistakes, and the company refusing to correct the mistakes.

Google Review

Submitted by Laury Garrett on Saturday, Dec 29, 2018

1 Star Testimonial by Laury Garrett

Overall

Around the 16th of October Nichols Glass came to my home and measured for a shower door install. At the time of the measurement I was told it would take about 10 days. This was important as we had plans for guests for Thanksgiving. About a month later they returned with the glass that was cut incorrectly. They told me they would have to reorder the glass from their manufacturer. I asked if it was possible to still get the door in by Thanksgiving and the office personnel suggested I contact Binswanger Glass because they manufactured their glass locally. I called Binswanger and they told me that they got their glass from the same place Nichols did and suggested that I have Nichols finish the process. I contacted Nichols and told them to proceed and asked if they could request a rush on the order from the manufacturer which they said they would ask. Needless to say, they did not get the door installed for Thanksgiving. A month later they got the door in and scheduled an install while we were out of town for Christmas. I had a family member meet them at the house and let them in. I told the office personnel of the arrangement and asked that they leave an invoice as I wanted to see the door before I paid. I returned home December 26th to find the door installed out of line with the second piece of glass they installed which left approximately a ½ inch gap that would allow water to spray out onto the floor. (see picture 1)

I called Nichols Glass on December 27th and informed them of situation. The office asked me to send them pictures and I did. They scheduled an installer to come and correct the problem on December 28th. The installer moved the door to align with the stationary piece of glass they installed but it took him two times to get it right. After his first attempt, I went to my garage and got a level so he could use the straight edge to align the two pieces properly. On his second attempt he finally got the door aligned with the other glass. Unfortunately, it left a pair of visible holes in the tile at each place there was a screw. (see pictures 2 and 3)

I took pictures and sent them to Nichols Glass stating that this is what we ended with and that the holes in the tile were unacceptable. The office staff at Nichols Glass became rude and said they would just come out and take the door out and for me to call another glass company. They then said that they would not discount or give the shower door to me for free. (I had never asked for either) I just wanted the door to be right and the shower to be usable as I had guests in town for the week between Christmas and New Year. I said they could come get the door but they would need to repair the tile they had damaged and they refused. They then began to accuse me of wanting something for nothing and threatened to place a “construction lien” on my home if I didn’t pay.

Not once did a member of management or the owner inspect the work, speak to me about the problem, or even ask what my concerns were. They never asked what I thought would make the situation right, so there is no way for them to even know what I wanted. I never asked for a discount or refused to pay. Just like so many home owners, I just wanted the job done correctly. And like so many unscrupulous contractors, they think they can bully and threaten to get away with sub-standard work. This began as something that was supposed to take 10 days and ended up taking two months and 10 days and now has to be removed, repaired and started all over with a legitimate glass company.

Save yourself the headache and stay far away from Nichols Glass.

Google Review

Submitted by Carl Wood on Wednesday, Apr 25, 2018

5 Star Testimonial by Carl Wood

Overall

Fast, courteous service....highly recommended.

Google Review

Submitted by Zack Pleasants on Wednesday, Jan 10, 2018

5 Star Testimonial by Zack Pleasants

Overall

I was really impressed with these guys. My glass shower door was out of alignment, and they came out the same day I called and fixed it within 25 minutes. Billed me for just a service call and it was a very reasonable price. Glad to know they exist and will use them in the future for Windows and other glass related items.

Google Review
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