Landscape Companies
Cary, North Carolina, 27518
Submitted by Chris Davis on Monday, Jul 01, 2024
Absolutely thrilled with the service provided by Agape Lawn Company! They recently completed a full range of landscaping services for us, including weed control, pruning, mulching, and lawn edging, and we couldn't be happier with the results.
Rolando and Cutberto provided exceptional service and the results of their efforts have transformed our outdoor space into a beautiful and welcoming environment. Thank you for a job well done!
Submitted by Allen Hogge on Friday, Jun 21, 2024
We have Agape for full lawn and yard maintenance including mowing,trimming, fertilizer, weed control, fungus control. They are doing a great job. Recently, they resodded bare areas in back yard with Zoysia grass. Rolando and Cutberto did an excellent job of preparing the areas and laying the sod to the same level as the original grass, especially on the side hill.
Submitted by Ag Crockett on Friday, May 24, 2024
Javier and Abraham arrived not only on time, but a bit early, and did a beautiful job on seasonal cleanup of our yard. We had things that needed to be pulled, but other stuff that needed to be dug up, plus a lot of mulch to be spread. They worked non-stop for several hours, and did everything we hoped for and then some. Sam Garcia did the initial estimate and scheduled us; Agape was great in every respect.
Submitted by Michelle Martin on Thursday, May 16, 2024
Agape does our weekly service, but also did a retaining wall and additional landscaping/planting yesterday. Rolando, Sebastian & Cutberto did an amazing job on both areas. They arrived when scheduled, worked all day (even using wheelbarrows instead of heavy equipment due to the rain to not mess up the lawn) and it looks incredible. I always contact Agape when I need work done in the yard and they consistently do a great job at reasonable prices. An excellent company to do business with!
Submitted by Don Brinkley on Tuesday, May 14, 2024
I asked Agape to give me a price for applying mulch to the beds in my front yard. I received the quote within the week, even though spring is a very busy time of the year. I accepted their very reasonable quote, and just a couple of days later their workers Rolando and Cutberto rolled up with a big truck full of mulch. After a brief period to plan, they got to work with good efficiency. Their work was soon completed, and they left the entire area neat and clean looking.
Submitted by Julie Lindsay on Thursday, Apr 25, 2024
My overall experience with Agape Lawn Company was excellent! Mary and Sam communicated well with us by keeping us updated each step of the way. They worked us in on short notice to get our yard looking great for a special event that we had coming up. Javier and Abraham did outstanding work and were so nice and friendly. They completed a spring clean up for us and we couldn’t be happier. Thank you!
Submitted by Zachary Brown on Wednesday, Apr 17, 2024
Rolando & Cutberto did an excellent job installing cedar mulch carefully over our back yard. As you can see, our dog also approved of the job they did.
Submitted by Paul Wade on Thursday, Apr 11, 2024
We just started a new maintenance agreement for our lawn with Agape.
Our yard is a bit unconventional and we have some special needs and asks for the crew.
Jose O. and Jose A. came out yesterday for our first maintenance visit. We were very pleased with the work performed - exactly to our specifications. the guys did a great job and even did some things we did not expect. We are looking forward to a continuing relationship with Agape.
Submitted by Breezy S on Friday, Jan 26, 2024
My overall experience w/ Agape was disappointing, primarily due to customer service issues w/in management. I hired them for a complete front yard rehab & encountered several challenges w/ the company's communication & execution.
During the initial estimate, the PM assured me of his oversight, however, my interaction was limited to the installers & I never actually saw the PM during install. Despite expressing my concerns beforehand regarding the timing of the mulch install, it was applied just before the leaves started to fall. Consequently, I spent the winter dealing w/ leaves & chunks of mulch blown into the rock garden & dirt which I had to physically remove by hand.
Another problem was the inadequate drainage in my yard, which was previously discussed during the estimate. I sought advice & was told that the presence of grass would alleviate the issue, but unfortunately, the rain caused erosion & exposed the rock-filled area with patches of sparse grass. After contacting the PM, he acknowledged his mistake regarding the timing of the mulch & pledged to address the issue in January.
The resolution process proved to be challenging. W/out any notice, a new team of workers unexpectedly arrived at my house one morning at 730am, causing an unpleasant awakening by my dog. They brought a single wheelbarrow of mulch for all three islands in my front yard. In my subsequent email to the PM expressing frustration about the still unresolved issues, he ignored my inquiry a/b the mulch & solely focused on scheduling a visit for the drainage, even though the owner of the company was included in the email.
Feeling unheard, I reached out to the main office & was connected to the GM who responded several days later. After an additional 5 more days of waiting, I finally received an email attempting to schedule a meeting, 8 days after my initial call to the office. At this point, I was completely over it & sent a detailed email summarizing my attempts to resolve the issues & expressing my intention to seek help from another company to complete their unfinished work. Unfortunately, the GM merely apologized for the delayed reply with no sense of further acknowledgment. It is worth noting that the owner was again connected in this email thread.
My goals were only to achieve an aesthetically pleasing yard while addressing the drainage issues. Regrettably, Agape failed to provide satisfactory service on various levels. Additionally, their pricing was significantly higher compared to other local competitors. Despite paying $7K, my front yard now has patchy fescue + weeds, sparse mulch, rocky soil & no effective resolution for the drainage. Although they had previously agreed to reseed the yard in the spring to fill in the patchy areas, it appears I will need to hire another company to complete this.
Furthermore, there was a discrepancy in the pricing for the annual grass maintenance package. Although I was verbally quoted $500 during the initial estimate, the actual written quote was $77 per app for 7 applications, totaling $539,+ an additional $454 for aerating. So, the total cost of annual main. was rather $993.
Overall, my experience with Agape Landscaping was stressful & left me feeling consistently frustrated. Additionally, a more professional & timely response from anyone in upper management would have made a significant difference.
I had hoped to establish a long-term partnership w/ a solid landscaping company for annual upkeep, as well as a future backyard rehab. However, based on my experience, I feel the need to explore alternative options that can provide better customer service & pricing for my ongoing landscaping needs, as well as complete the unfinished work by Agape & resolve the drainage issues.
While my interaction w/ the PM was overall positive, it was overshadowed by the company's failure to address the issues, provide satisfactory solutions & communicate effectively. I believe it is essential to feel heard & valued as a customer, especially when investing a substantial amount of money into a landscaping proje
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