My husband did a deck expansion for this company. He is a subcontractor. He finished the job on time. He sent the invoice and they have gone silent. No calls, no emails, no texts. Just gone. All the contact numbers say mailbox full. I myself have texted. My husband has called, emailed and text trying to get a response for a job he did and was not paid for. They can’t even call or text to let him know what is going on. This is so unprofessional and inexcusable. We will not let this go. In this trade there is a lot of sneaky, underhanded “tradesmen”. We never expected this from a place that he found on Dads helping Dads group on Facebook. Please do not use this company. If There are any more subcontractors or home owners that have dealt with this company and have the same issues of non payment or paying for a job that was not complete please contact me.

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Submitted by Dean Bellamy on Tuesday, May 07, 2024

5 Star Testimonial by Dean Bellamy

Overall

We hired Carolina Metro Landscape to come out after our house was built and design us a beautiful outdoor living space and landscaped area. What they designed was amazing. After we approved the design they got started within a few weeks. All I can say is wow.... My friends, family and neighbors have all been over and they love it. I am so very happy to have hired them. These guys do beautiful work and I would recommend them to anyone in the Charlotte area.

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Submitted by Jeff Kubes on Saturday, Apr 20, 2024

5 Star Testimonial by Jeff Kubes

Overall

We have recently contracted out Carolina Metro Landscape for a recent project on our property, and I can't say enough great things about them. They did a phenomenal job on my outdoor kitchen, patio, and even my fireplace area! From the beginning of the project, the team at Carolina Metro Landscape had great customer service and continued to check in and make sure the project was exactly to our liking. My friends and family all agree that it looks great. Call them; you won't be disappointed.

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Submitted by Jeff Newton on Wednesday, Apr 10, 2024

1 Star Testimonial by Jeff Newton

Overall

Terrible experience with Carolina Metro Landscape. Started my landscaping work in December. They did not complete the work. Work still remains Swapping out sprinkler heads.replace landscape light. Have called many times sent emails texts.. Asking if they were coming back. Never a response back. Voicemail full message. However they sent email saying 98 percent complete.. not even close. I have the invoice to show it. Plus a yard with No lights. They charged credit card for remaining balance. Even though replied to email saying that is not correct please do not charge my card. As it stands now just want Carolina Metro Landscaping to refund the 7k they charged me for work they did not complete. I believe that is only right.

Noticed my review been out there for several days and no response from owner. However the positive feedback after mine received a response. My review was ignored just want the company to resolve issue. They did not perform work so they should not charge me. Respond to my calls or emails texts.

UPDATE APRIL 10TH. The phone number the customer relations person gave me. Is not the actual company it is a subsidiary of Charlotte Metro Landscaping. I am beyond frustrated with this company. They will not return calls emails text. They give you a number the guy who answered the phone is not part of company. Was extremely nice and willing to help. So I been overcharged cannot get them to respond they have unfinished work.. Just a complete waste..

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Submitted by Shelly Blakesley on Wednesday, Apr 03, 2024

1 Star Testimonial by Shelly Blakesley

Overall

Customer service is awful. Set an appointment for 8:00 am. by 8:20 no one showed. I called and was told it would be 9:30 followed by excuses of why they don't set exact times. I told them to go ahead into the backyard and call me as I had to go to work. To my knowledge they never showed, never called or emailed with a quote as I was told. I texted back twice to inquire about the quote. I never received a text in return. There are many other places to call folks!

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Submitted by Jeffrey Estrada on Sunday, Mar 10, 2024

5 Star Testimonial by Jeffrey Estrada

Overall

Carolina Metro Landscape, Inc. transformed my garden into an oasis of tranquility and beauty. Their team's expertise and creativity exceeded my expectations, delivering a personalized outdoor space that blends form and function seamlessly. Their commitment to quality, attention to detail, and exceptional customer service made the entire process smooth and enjoyable. The transformation has not only enhanced my home's appeal but has created a cherished space for my family. I highly recommend Carolina Metro Landscape, Inc. for their professionalism and outstanding results.

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Submitted by Samantha Soberanis on Wednesday, Mar 06, 2024

5 Star Testimonial by Samantha Soberanis

Overall

My neighbor recommended Carolina Metro Landscape and mentioned that they did an amazing job on their landscaping project that they had gotten last summer and I can honestly agree. I reached out to them and got contacted right away. They gave me many helpful recommendations for a paver project that i was interested in. These guys were excellent to work with! Their hardscape and landscape designs were wonderful. They listened to what I was looking for and exceeded the expectations. I would definitely use Carolina Metro Landscape again and will be recommending them to my family members and friends!

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Submitted by Jose Gonzalez on Monday, Mar 04, 2024

5 Star Testimonial by Jose Gonzalez

Overall

Carolina Metro Landscape, Inc. was amazing! They got back to me super fast and did an awesome job in no time. My outdoor space looks fantastic now thanks to their efficient work. If you need landscaping done, definitely give them a shout!

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Submitted by Anthony Kosky on Thursday, Feb 22, 2024

2 Star Testimonial by Anthony Kosky

Overall

Contacted them about our timing and project needs. They were unwilling to come out and discuss the project in a free consultation until we were in the purchase phase. With a project of our size and complexity we need to get estimates so we can plan for the year. I recommend not contacting this company until you are ready to purchase.

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