Member Reviews

5 Star Testimonial by Teresa Faye

Great customer service friendly staff, very patient,answered our questions and went above and beyond assisting us. Thank you.

Submitted by Teresa Faye on Friday, Dec 01, 2023

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5 Star Testimonial by Bre Harris

Mr.Scott thank you for the great customer service ! A couple times In the store lately and customer service has highly been approved !!!!!!!!!!

Submitted by Bre Harris on Thursday, Nov 30, 2023

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3 Star Testimonial by Dan Della Rova

Worst customer service, "compliments" of Randy. He was short and rude with me while doing my kitchen layout. Not sure what I might have done other than wait patiently while they worked thru the backlog of customers. In one instance, he seemed annoyed when I had to change my mind about an alternate size cabinet, because they didn't have a 30" base. Like he expected me to know in a snap what a different sized cabinet would do to my new kitchen layout. I thought Randy might just be having a bad day, but he proceeded to harass me from behind his computer because I didn't come back to pick up my cabinets when I said I would (I turned out I just couldn't do "after 2 when everyone is back from lunch" like he insisted. I intended to dome earlier that day. Anyway, when I made it today, Randy yells across the lobby, "his cabinets have been on the dock for a day and half waiting for him to pick up!!" not once, but twice. This made me feel pretty uncomfortable with all eyes suddenly on me, while resisting the temptation to give him a snarky reply back. I decided against it to spare the customers he was working with any drama. Anyway, after two consecutive visits where I was treated like I'm the jerk, I think I'll just go to Lowe's. Maybe I'll pay a couple bucks more, but the employees are professional and a delight to chat with while making a purchase or while finding something for me. p.s. I wonder if the reason Home Center is short on help is because of Randy? He was also kind of snappy to a fellow employee. Nobody wants to work with a "Randy," do they? p.p.s. BTW, the rest of the staff was great, I'd just avoid Randy if you decide to go.

Submitted by Dan Della Rova on Friday, May 26, 2023

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1 Star Testimonial by Carlos Cabrera

the staff and products are extremely good, you can choose the quality and styles

Submitted by Carlos Cabrera on Monday, Jun 06, 2022

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5 Star Testimonial by Bridgett Charles

As always GREAT customer service and very helpful in helping getting the right amount of materials needed. Not looking to sale you something you don't need. And definitely no pressure to buy! My projects are almost complete; so I'll have to find some other excuse to come visit w/ mgrs Tim & Brian!

Submitted by Bridgett Charles on Friday, Oct 09, 2020

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5 Star Testimonial by robert bridges

This place is amazing! So glad we found it. We love Tim and Randy. They have been so helpful in helping us design our floor plan for kitchen. Prices cant be beat! Off the beaten path, but well worth the 40 min ride!

Submitted by Robert Bridges on Tuesday, Apr 02, 2019

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4 Star Testimonial by Daniel Debrecht

Great prices, wonderful options. They are very accommodating and we'll. I purchased items but had to leave them there for a few days, upon return everything was waiting for me with my name on it. Only downside are the hours. Tough to get to Mon-Fri if you work during the day.

Submitted by Daniel Debrecht on Friday, Jul 27, 2018

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4 Star Testimonial by Zach Sunderland

As a professional, we use Surplus Warehouse for certain items. The selection isn’t huge but that’s how they keep their prices low. We come here to buy some of our interior doors, sometimes flooring and accessories, some plumbing items, and cabinets with hardware when it works out. Specifically not a big fan of their window selection.

Submitted by Zach Sunderland on Saturday, May 12, 2018

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4 Star Testimonial by Jake Vickers

Great place to get items to remodel at a reduced price.They have a decent selection, and most of the staff is top notch. We usually end up buying cabinets and tubs from here, and tile somewhere else. They do have great prices on tile and flooring as well, but my wife usually doesn't see something she likes. They also have a nice selection of doors and windows, as well as counter tops. They offer a service to help you plan your kitchen, but I have not tried this service.

Submitted by Jake Vickers on Saturday, Nov 09, 2013