As usual, Brown Brothers delivered excellent professional service. On time and expedient work. Just what i needed. Please join me in supporting our locally based (Triangle) businesses. These folks live in the same community as us so support them.
Submitted by Richard Davis (RETROVERB) on Thursday, Aug 10, 2023
I am very pleased with the professionalism and technical qualifications of the entire staff. I value the relationship as I know that they will arrive on time and complete the job quickly and efficiently. We are required to have a yearly Back Flow Valve test for our commercial properties. Brown Brothers staff schedule and complete the tests, and file the results with the City on the same day! They are a great business partner. 5 star rating for sure.
Submitted by John Thompson on Sunday, Aug 06, 2023
Brown Brothers Plumbing & Heating is a great company. I am pleased with their service. Art, Mauricio, Luke and Todd did an amazing work fixing the AC of my property. I recommend this company 100%. I called them because Yellow Dot who originally installed my AC unit in my 3 1/2 years old property didn't do a good job. As part of "the guarantee" "Yellow Dot" visited my property for a diagnostic and gave me an outrageous quote to fix the compressor that was damaged, without mention that they asked my to sign a maintenance agreement per year (Sales mentality instead of customer care client model). I am glad I called Brown Brothers Plumbing & Heating, they came right away to diagnose, identify the problem, work with the AC dealer vendor company to fix my AC. They took care of my request and fixed everything in a shorth time, with out any maintenance agreement like the other company. What took four days to Yellow Dot to quote and to denied my guarantee, Brown Brothers Plumbing & Heating fixed in less than 24 hours.
Submitted by Juanandyeli on Friday, Jun 23, 2023