Based on their google reviews, I reached out to them and had them come to my home for an estimate for some electric work I am looking to get done. Then they ghosted me. I followed up 4-5 times over the next 2-3 weeks and they kept saying they are still putting together an estimate. I don't understand why businesses string you along and can't be upfront if they don't have bandwidth to take on your project. It doesn't take much to be clear, it's unprofessional and I wouldn't have to wait nearly a month to compare quotes from other vendors.

Google Review

Submitted by Darnell McNeil on Tuesday, Jun 11, 2024

5 Star Testimonial by Darnell McNeil

Overall

Your company needs more employees like Neil & Nick, These guys were true professionals and not only did they solve my issue they educated me as well on energy saving. I wish there were more companies like yours that truly value the customer and not just the $. Thank both of you gentlemen again for your professionalism.

Google Review

Submitted by CONNIE GRAHAM on Wednesday, May 15, 2024

5 Star Testimonial by CONNIE GRAHAM

Overall

Matthew has been out several times to my Mother's home, Patsy Patrick. He has been so cordial, and he has experience and knows what he is doing. His expertise is advanced as an electrician. He was very thorough in trying to find the problem. He was very customer friendly and will call on him again with Tidal Electric.
Thank you Matthew and to Tidal Electric for hiring Matthew. He is an asset to the company.

Appreciatively,
Patsy Patrick and Connie Graham

Google Review

Submitted by Diane Gray on Tuesday, Apr 23, 2024

5 Star Testimonial by Diane Gray

Overall

Jonathan installed my ceiling fan yesterday. He was very friendly, professional & knowledgeable. He is definitely an asset to your company. Job well done, score is a 10!!!

Google Review

Submitted by Mrs. on Monday, Apr 22, 2024

5 Star Testimonial by Mrs.

Overall

Neil H. has an excellent customer service manner. He is a friendly, knowledgeable, and experienced technician. Definitely have confidence in his abilities. Thank you for awesome customer service, Neil. Signed, Mrs. Meekins

Google Review

Submitted by Marty Hobbs on Wednesday, Mar 20, 2024

5 Star Testimonial by Marty Hobbs

Overall

Saquan and Charles arrived exactly at the estimated time. They did an excellent job setting the generator and ensuring it was level.
I would recommend them to anyone!

Google Review

Submitted by Kathleen "Kate" Vogt Robie on Friday, Feb 09, 2024

5 Star Testimonial by Kathleen "Kate" Vogt Robie

Overall

Jonathan and Luis were superb!!! Respectful, very knowledgeable, humble, practical, personable, on-time and efficient. They quickly correctly assessed the perplexing situation, and took care of it. Problem solved and I feel safer. Thank you!!

Google Review

Submitted by Clifton Frederick on Friday, Feb 09, 2024

5 Star Testimonial by Clifton Frederick

Overall

I ordered my whole house generator from Canter Power Systems and TIDAL electric services came to do my pre-set and permanent placement of the generator. Mr. Saquan and his partner completed the placement and answered all my questions about my new generator!! they were very professional, courteous, and eager to answer any questions I asked with a caring detail of ensuring I understood the right answers and gave insight and knowledge to help the process be as pleasant as possible. Mr. Saquan and his partner quickly and professionally conducted the preset and delivery of my generator!! I would recommend this company to anyone in need of their services as a top notch business that puts professional standards and customer satisfaction first!!

Google Review

Submitted by Eva Nicks on Friday, Feb 12, 2021

5 Star Testimonial by eva nicks

Overall

Plug in outlets in one room were not working, called Duke power and they sent out Tidal Electrical Services. Young man Caleb was right on time, even took his boots off at porch as not to track in dirt or mud. He checked outlets in room, went outside to panel box and in a very short time I had power in those plug ins. Thanks Caleb. Thank you Duke power for using good companies to service your customers.

Google Review

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