Worked with Donna at the Wake Forest store. She was a great help, listened to what I wanted and made great suggestion to help with the process. Recommend highly for tile needs. Answered all my questions.

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Submitted by John Wigmore on Tuesday, Dec 26, 2023

5 Star Testimonial by john wigmore

Overall

Donna was a pleasure to work with at Byrd Tile. She was very helpful in helping with my selections and worked really well with my tile installer.

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Submitted by Caroline Turco on Friday, Mar 25, 2022

5 Star Testimonial by Caroline Turco

Overall

Donna Audette at Byrd Tile in Wake Forest gave us excellent advice and recommendations on porcelain and ceramic tile for our bathroom renovation. When others wanted to sell hand-painted Italian tile, Donna understood what was important to us—when we wanted to splurge and when to be budget-conscious. She knew her product line extremely well, had samples and pictures to show us how it would look in our room, and made us aware of other details we had not considered. She made ordering easy and worked directly with our builder to coordinate pickup. Donna made the whole experience a pleasure. We highly recommend Byrd Tile in Wake Forest.

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Submitted by Steve Bartholomew on Sunday, Jul 19, 2020

5 Star Testimonial by Steve Bartholomew

Overall

Donna was so helpful and knowledgeable. I am happy with the results. I would highly recommend her.

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Submitted by Maeve Flaherty on Thursday, Jan 16, 2020

5 Star Testimonial by Maeve Flaherty

Overall

Great experience with Byrd Tile. We worked with Donna Audette in the Wake Forest location who listened to our likes and dislikes, helping guide us toward stone and tile styles and textures that absolutely fit our like.

From a service perspective, Donna "saved the day" when it came time for our install. We were a single tile short on an install date of 12/23...the Saturday before Christmas. Donna had the tile in the store, opened the store for me so that I could get the tile, and have our installation completed for Christmas.

In an "on line and big box" retail world, true customer experiences are harder and harder to come by. In our case, we cant say enough good things. We truly appreciated all that Donna did for us and will absolutely be repeat customers and and highly recommend Donna!

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Submitted by Diane W on Wednesday, Aug 28, 2019

5 Star Testimonial by Diane W

Overall

Stopped by yesterday to look at some tile & was pleasantly surprised at how much inventory Byrd tile had, but even better was Donna!! She was awesome. She went above & beyond to help me decide amongst many options. Thanks Donna!

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Submitted by Jonathan Williams on Sunday, Aug 25, 2019

5 Star Testimonial by Jonathan Williams

Overall

Our experience at Byrd Tile was phenomenal. Donna was extremely nice, helpful, patient, and very knowledgeable. I learned a great deal about tile care and grout care during our visit. After the visit, she went out of her way to ensure that the slightest modification to our original choices were still acceptable. She was also great with our children. I would recommend this company to anyone.

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Submitted by Betsy Bardi on Friday, Aug 23, 2019

5 Star Testimonial by Betsy Bardi

Overall

Byrd tile has always been my go to for the best and most high end tile selection in Raleigh and now it’s wonderful they have a location in Wake Forest! Working with High end clients it is imperative that there are lots of options as well as amazing customer service. Byrd tile provides all of this. Donna at Byrd Tile is extremely helpful and makes the process easy for myself as a designer and our clients. I highly recommend Byrd Tile.

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Submitted by Mary Gibson on Friday, Aug 23, 2019

5 Star Testimonial by Mary Gibson

Overall

I am a Designer in the new construction industry and have used Byrd tile for years! They have an awesome selection, lots of in stock tiles, and short turn around times on special order tiles. Donna, at the new Wake Forest location, is professional, knowledgeable, and makes the process so easy, with spec homes, as well as with my presale customers. She has great ideas and helps me step out of the box by making me aware of the newest products, while also being budget conscious! Highly recommend both Donna and Byrd Tile.

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