www.contractorsnearme.ai - BuildX
  1. Reset Search
  2. United States
  3. North Dakota
  4. Bismarck
  5. Heating And Air Conditioning Companies
  6. River City Heating & Air, Refrigeration
Contractor River City Heating & Air, Refrigeration in Bismarck ND

River City Heating & Air, Refrigeration

Heating and Air Conditioning Companies
 Bismarck, North Dakota, 58504

Rated 3.7/5 (9 Reviews)
Write Review
Invite to bid
Call
Call: +1 701-561-0804

Contact Information

Company Name
River City Heating & Air, Refrigeration
Visit Website
Online Social Profiles
Phone Number
Call
Call: +1 701-561-0804
Location
1227 S 22nd St STE 2
Bismarck, North Dakota, 58504
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Get Directions View On Larger Map

River City Heating & Air, Refrigeration Specialties

AC maintenance
Request Information »
AC Repair
Request Information »
Addressing small leaks
Request Information »
Air conditioning installation
Request Information »
Air conditioning maintenance
Request Information »
Air conditioning repair
Request Information »
Air quality testing
Request Information »
Appliance accessory installation
Request Information »
Appliance installation
Request Information »
Appliance settings calibration
Request Information »
Boiler installation and repair
Request Information »
Cleaning and maintenance
Request Information »
Commercial hvac services
Request Information »
Commercial HVAC system design and installation
Request Information »
Commercial mechanical services
Request Information »
Commercial refrigeration services
Request Information »
Cooling system installation
Request Information »
Cooling system repair
Request Information »
Duct Cleaning
Request Information »
Ductless mini-split system installation and repair
Request Information »
Ductwork installation
Request Information »
Ductwork installation and repair
Request Information »
Ductwork repair
Request Information »
Emergency HVAC services
Request Information »
Energy efficiency upgrades
Request Information »
Energy-efficient HVAC solutions
Request Information »
Furnace installation and repair
Request Information »
General appliance maintenance
Request Information »
Heat pump installation and repair
Request Information »
Heater Repair
Request Information »
Heating installation
Request Information »
Heating repair
Request Information »
Heating system installation
Request Information »
Heating system maintenance
Request Information »
Heating system repair
Request Information »
Humidifier and dehumidifier installation and repair
Request Information »
HVAC repair
Request Information »
HVAC system installation
Request Information »
HVAC system maintenance
Request Information »
HVAC system repair
Request Information »
Indoor air quality solutions
Request Information »
Installation of smart hvac systems
Request Information »
Mechanical system upgrades
Request Information »
Minor appliance repairs
Request Information »
Parts replacement
Request Information »
Radiant heating installation
Request Information »
System inspections and diagnostics
Request Information »
Thermostat installation and repair
Request Information »
Ventilation services
Request Information »
Zoning systems installation
Request Information »

River City Heating & Air, Refrigeration Reviews

Submitted by Jesse Vetter on Wednesday, May 08, 2024

1 Star Testimonial by jesse vetter

Overall

They charge you from the minute they leave the shop. Mind you we are on the opposite end of Bismarck. He didn't have the correct filters so he had to drive back to the shop and get them. To change 6 filters was $300. Basically paid $200 for him driving back and forth in Bismarck.

Google Review

Submitted by Eric Peterson on Wednesday, Jan 17, 2024

1 Star Testimonial by Eric Peterson

Overall

Let me tell you about River City heating and air. Day 1 I call the phone number listed. Give the lady a part number for my pilot ignition module, I tell her it’s bad, and I can’t get one this time of day. 4:00pm. She informs me that it will be an overtime service call, I say that’s fine and hang up the phone. Few hours later a gentleman from river city shows up, drives over the curb in front of my house, and parks on my lawn next to my driveway. Yeah, seriously! He did the same thing the following day, we will get to that later. I walk down to my basement with him, show him that my ignition module has no power. He pulls out his phone and face times some other service tech I’m assuming, and he decides that the exhaust fan is bad because it has no power. I disagree, but allow him to do his job. He takes the exhaust fan with him and leaves, assuring me he will return with a replacement early tomorrow morning. I say ok, get back here as soon as you can.

Day 2 I awake to the sound of water in my home. I have hot water heat, and a radiator on an exterior wall burst at 3 am. Space heaters couldn’t keep up. I call river city at 10 am wondering what’s going on, they tell me I will get a call soon. I hang up and wait 2 more hours with no call. I call again, and get the same thing. I then went to Mandan Plumbing and heating and purchased the parts I actually needed. The one I told river city I needed on the first call. I return home, clean up my water mess, bypass the blown radiator, install the igniter I needed, and waited for river city to return my exhaust fan.

I called again, and it is now 3 in the afternoon, get very heated with the call center employee, and this time I Finally get a call from someone with river city. I was told that the tech that has my fan had vehicle trouble this morning, and he is an older guy, that doesn’t know how to use a cell phone. I tell this guy, I’m assuming some sort of manager that I don’t care at this point, I just want my exhaust fan back. I hang up, and the service tech that was at my home the night before calls me. He tells me he has an eye doctor appointment, and he will get to my house right after that. I ask about the fan motor, and he said Eggers electric didn’t have one. I asked him if he had them test it, and he said no. He said he would return to eggers and see what they can do with it. Install new bearings, or something. They close at 5pm and it is currently 3:30.

I wait and 5 pm comes and goes, 6 pm comes and goes, I call the techs cell number, and of course no answer. I call the call center again, give that poor guy a piece of my mind. Tech finally shows up 12 hours after the time he said he would from the day before. Carrying my exhaust fan with him. He tells me Eggers tested it and it works great he doesn’t understand why it didn’t work last night. We go down to my basement, he says he needs his glasses, and goes back to his vehicle he parked on my front lawn. I installed the fan before he returned, and I told him I do not need him anymore. He charged me another hour at overtime rate to pretty much deliver my fan he held hostage for no reason.

Total bill for this fiasco was over 700 dollars for them to remove good parts, drive around with them for 24 hours, and return them for me to install.

Absolutely horrible service, horrible communication, and incompetent employees

The pictures attached are my blown radiator, the parking spot river city used on my front lawn instead of driveway, and the invoice for the parts I bought and installed.

Google Review

Submitted by Debb Scharosch on Saturday, Dec 09, 2023

5 Star Testimonial by Debb Scharosch

Overall

Staff is always friendly and courteous. They did the work I had requested and gave me a verbal report of their findings and were on their way. I appreciate the technicians. Thank you.

Google Review

Submitted by Nicole Nodland on Saturday, Dec 09, 2023

5 Star Testimonial by Nicole Nodland

Overall

When we called about our central air not working River City sent someone over that same day! They had it fixed and running in no time. Great customer service!

Google Review

Submitted by Bea Streifel on Monday, Oct 23, 2023

1 Star Testimonial by Bea Streifel

Overall

I had an appointment at 3pm. I left work to be there to meet the tech. At 4pm I finally got a call from the tech who said the boss had pulled him from my appointment to go somewhere else. No call from the boss to reschedule & more importantly no call of apology. This was not only a complete waste of my time but cost me in lost wages. So disrespectful!!! F- rating!!!

Google Review

Submitted by Dillon Beaulac on Tuesday, Sep 05, 2023

5 Star Testimonial by Dillon Beaulac

Overall

Took 2 visits to fix it properly, however it was definitely an odd issue we were having since the unit "worked". The man/men they sent to us for our geothermal unit were very helpful and explained what they were doing and diagnosing along the way. When we left and they returned were extremely patient with my dogs. We will only call river city if we have any issues again, thank you for keeping us cool this summer!

Google Review

Submitted by Dan Rustvang on Tuesday, Sep 05, 2023

5 Star Testimonial by Dan Rustvang

Overall

I was very happy with their quick response as sunday was quite a hot humid day. Bronson quickly Identified the problem and made reoair, To find them on a holiday weekend was good.. thanks Dan

Google Review

Submitted by Kari Schmidt on Friday, Jul 01, 2022

5 Star Testimonial by Kari Schmidt

Overall

We called the emergency line and spoke with the gentleman on call. He explained the pricing and the wait time if we waited to have our AC repaired during normal business hours. We decided to go ahead and have him come that night. He came right away and made the repairs quickly (in the rain). We were very satisfied with the service and would use this company again!

Google Review

Submitted by Irene Pruess on Saturday, Feb 12, 2022

5 Star Testimonial by Irene Pruess

Overall

They took my info when I called and promised me an early afternoon appointment. They were able to call me back and be here within two hours! Service men were clean and very professional, they located my furnace problem, fixed it, and were on their way in less than a half hour. Extremely happy with the service, and will use River City any time any problem arises. Definitely recommend them to anybody!

Google Review
Do You Know River City Heating & Air, Refrigeration? Write Review

River City Heating & Air, Refrigeration Photo Albums

by River City Heating & Air, Refrigeration

Contact River City Heating & Air, Refrigeration

Related Searches

About BuildX

BuildX has one mission: To help you find the best contractor for any residential or commercial job.

BuildX is a network for every contractor in the world. We strive to figure out who the great service providers are, in any area.

About BuildX

Business Name

Join Our Community

1. Register a member account
2. Create a searchable listing
3. Connect with more clients

Get Listed Today