We had an excellent experience with Big Step. Nate Johnson, the project manager, arranged the project from start to finish - eight week days. The project was to demo old beams and chandeliers in an attic room ceiling. The site prep crew, demo guys, electricians, dry wall workers, painters, electricians again, and cleaners all arrived on time and did excellent work. We love the finished renovated room. Exactly what we wanted. 5 stars ranking. Nate Johnson is excellent. I would recommend Big Step to anyone

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Submitted by Tiffany Conner on Wednesday, Sep 04, 2024

5 Star Review by Tiffany Conner

Overall

I recently reached out to Big Step for bids on apartment remodels, and I was promptly contacted by Nate. He provided thorough and detailed responses to all of my inquiries and took the initiative to meet with my maintenance technician to assess the units and establish a clear scope of work. Nate's transparency and proactive approach, including asking numerous questions to ensure alignment, have been impressive. He also took the time to understand our concerns with our previous contractor and clearly explained Big Step’s processes, which gave us confidence in their approach. I am looking forward to working with Big Step as our new contractor for all of our properties. Based on their excellent communication and transparency so far, I highly recommend them. I will provide an updated review after we’ve completed a few projects together.

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Submitted by Kristin Holmes on Tuesday, Aug 20, 2024

5 Star Review by Kristin Holmes

Overall

The Big Step Construction crew replaced two windows in our home in August 2024. They were the sweetest hearts, skilled, professional, and did a fabulous job. I would hire them and recommend them without reservation!

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Submitted by Christine Howard on Friday, Aug 02, 2024

5 Star Review by Christine Howard

Overall

It's been just a bit over two months since our kitchen remodel by Big Step Construction finished. I had been warned before we began that remodels can be stressful. I can honestly say that I think working with Big Step cut that stress down to a minimum. There were glitches and delays like there are for any project, but I was reassured that it was all going to work out well.
My kitchen choices were a nod to the vintage/retro, and Joe rolled with them all as we worked out the details. He listened to me and made sure that any product used would be something that would serve our family well. We ended up choosing custom built cabinets and granite, and both are just beautiful.
Mike and Mark were respectful, hardworking, and patient with me as I asked a million questions. Each other worker who came in really did his best to give me confidence in my plan and make me feel part of the process. I feel like I'm not giving a clear picture of just how wonderful it has been to see my dream come true because of their excellence. I had a hard time finding a contractor willing to come to where we live, and I think that it was just God giving me a chance to work with the best.
(Photos are from mid process, but almost completed.)

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Submitted by Lynne Bonertz on Tuesday, Jul 02, 2024

5 Star Review by Lynne Bonertz

Overall

I love my new railing. Mark and Mike started the project with the demo and fixed my microwave to set perfectly. The Alex and Austin stepped in to build the railing. It’s beautiful. Nate assisted and made sure the end product met their standards. I would recommend.

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