Insulation Contractors
Waterloo, Nebraska, 68069
Submitted by Sam Smith on Thursday, Sep 28, 2023
Horrible experience, got a quote quickly over the phone then the salesman Jason was very hard to contact, didn’t answer my phone calls/call me back. They showed up 2 days early when we weren’t ready for them to be there, then didn’t show up the day they were supposed to be there! They were scheduled to show between 8-9 am, had to call at 10 to see where they were and when they were gonna show up, and didn’t get a call back till 11, and I was told they’d be there sometime in the afternoon. My wife got approved to work from home that day and they aren’t even coming anymore. The branch manager Gary was extremely rude on the phone, he got mouthy with me and said I had an attitude, then told me to take my business somewhere else, along with using explicit language on the phone Gary should not be in customer service, I will not recommend these guys to anyone, worst experience ever!
Submitted by Kathleen Dietz on Friday, Jul 28, 2023
Very nice Gentleman that came out to me after I parked in the tiny 2 lane street outside their gate. Wanted to check in first b4 going in bcuz theirs no room or places for a big truck. Narrow streets and curvy to get there. Small town beautiful living. Its tight in their to get into the dock, pretty much blind siding it, but doable.
Submitted by Jamison D on Tuesday, Jan 24, 2023
So frustrated with them. Have wet insulation in attic. They got me a quote quickly and said they could be there in a few days to remove. Called a few days later to check status on when they will be there. Jason, the sales rep ghosted me. Would not return texts, emails and even called main office and no return call. Now mold is growing. I called another company and they will be out in 24 hours. Customer service here in the crapper!
Submitted by Alexander Blecha on Saturday, Jan 11, 2020
I called Cornhusker Insulation to get a quote to add blown insulation in my attic. They were able to get to my house in a day. Their estimator was very knowledgeable. I was given a quote later that day, and I was very happy with the price.
I was able to get on their schedule quickly. Once at my house, they worked very quickly and complete adding insulation to my attic in about 30 minutes. I was surprised how quickly they were able to get the job completed. I definitely recommend Cornhusker Insulation.
Submitted by Brian Schamp on Thursday, Nov 14, 2019
Super unprofessional. Threw my daughters clothes all over her room. Did not clean up after themselves. Left materials, masks, and insulation all over the closet. Did not even put the closet rod back up. I was not home to supervise. I just went to vacuum and found my vacuum full of installation. They actually took the liberty to use my vacuum!! Unreal. Stay far away!!!
Submitted by Scott Shirk on Wednesday, Feb 13, 2019
I experience with them matches what everyone else is saying. I had a simple job for them to do and they did half of it and never came back to finish. They damaged the fascia taking the old gutters off and it was up to me to finish. Water got into the house because the gutters were not done and all they had to do was copy what was done before .the previous gutter company did all the thinking all you had to do was replace it exactly . Nate said he would take care of it but after two weeks no one ever came .now Terry is calling 2 years later demanding some sort of payment. If you call this company you are asking to get ripped off.
Submitted by Daniel Powers on Tuesday, Sep 04, 2018
Beware!!! In 35 years of being around construction, this is by far the worst company I have ever seen. Our salesmen, Nate, told me that “ I should have used another company” when I emailed him about the common sense errors on their installers part (see pictures). Not only did they not speak a bit of English, they seemed very confused about the obvious work that needed to be corrected. They didn't follow the peak of the roof all the way up and therefore had to come back out to redo it. When you say you need the whole house insulated, I am not sure how or why you would leave two spaces in the outside kitchen wall (see picture) with old insulation, considering that we paid extra to upgrade to a better insulation. Just no common sense on their part! They also did not put the plastic sheeting on all the outside walls, not sure how you can even justify that amount of stupidity. We paid for R50 blown insulation in the attic, which was an upgrade, and they installed R38 instead, just another place we got ripped off by them.
We ended up paying almost $200 for a dumpster to haul away the insulation that they had to remove in order to do the job correctly and it was their mistake!! Terry, the manager, is an absolute putz! He wouldn’t give me any contact information for his manager, clearly he did not want his manager to know what a horrible job was done. Also, their invoicing is done with smoke and mirrors, you can’t make heads or tails out of the work they did and what they billed for, nothing matches up.
Tell everyone you know about this review and do not use them, unless you want to get ripped off.
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