My husband & I attended the Home Show in January 2024 and met Mark, along with several other contractors. We were interested in siding, gutters and doors. Mark was the last person we met, based on his location to the exit.
All other companies that came out ,were able to discuss product and presented a quote based on our selections.
However, Mark comes out to measure, but invites you to his showroom to discuss project. I mention this, because I'm SURE, I am not the only customer who is thinking about the commute to the showroom "JUST" for a price and deciding if we should even make the trip.
I can't say ENOUGH how ESTATIC I am, that I convinced myself for us to make the 1 hour commute each way, to the showroom.
When we first arrived, I was IMPRESSED with not only the storefront but the presentation. There was NO PRESSURE, and NO SALES pitches.
The conversation started and I informed Mark that we had already spoke with another contractor, who we also met at the show and we were scheduled to sign a contract.
I had NO IDEA what I was about to purchase from the other contractor. WHAT A MISTAKE I WOULD HAVE made and one that we were spending a BOAT LOAD of money on.
Until we met Mark, we had no knowledge of the different products and specs that MATTERED, besides just color or how it looked.
We soon realized, Mark is who we needed to hire, NO QUESTIONS.
Mark explained EVERY product we were buying and described all the differences between each. He made suggestions ,but let it be our choice, which product we went with.
Fast forward a few months later and Brooks arrives on site to start the project.
Steve is PHENOMINAL, at his attention to detail and dedication to his customer. He touches every project as if it were his own home, probably better! :) He NEVER left any stone unturned and up until the last second, CRITIQUED every aspect.
The crew working at our home, worked long and hard days! They were onsite before 7am and some evenings, there until after 7pm. They NEVER stopped and only took 30 minutes for lunch. Steve, worked right through, not even taking lunch.
DO YOURSELF A FAVOR, MAKE THE TRIP TO THE SHOWROOM! An even bigger favor you should do yourself is, HIRE BROOKS! QUALITY ,SERVICE, EXPERTISE AND EXPERIENCE is what you will get and will be ESTATIC you made the right choice!
If it weren't for Mark, Steve and the crew, we would have never been as happy as we are and proud, when someone compliments on the house. To the entire staff @ Brooks, thank you, will NEVER be enough, for the gratitude we have, TO ALL OF YOU!

Google Review

Submitted by Sandy Henry on Tuesday, Jan 09, 2024

5 Star Testimonial by Sandy Henry

Overall

These guys did an AMAZING job, from the start working with Mark picking out exactly what I wanted to Steve and the crew doing the work, my house is 62 years old converted from cedar to composite and new windows/doors and I could not be more impressed, the install went what seemed to be flawless even with construction repairs being needed due to the age of the house and the communication was great

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Submitted by Kim DeVries on Thursday, Sep 07, 2023

5 Star Testimonial by Kim DeVries

Overall

We have used Brooks on multiple projects between my house and my mother's (Front Door replacements, Back Door Replacement and Windows). This summer they replaced most of my windows, shutters and back deck. Other contractors wouldn't even quote some of my windows because they have the decorative half moon above some of them, but Brooks didn't have an issue with it.

The craftmanship and attention to detail on the deck and the window boxes was fantastic! If they didn't like the way something came out, they would do it again. Without being asked.

The entire crew was friendly and hard working. Mark and Steve were fantastic start to finish on this project!

I already asked them to quote something else.

Google Review

Submitted by Herb on Thursday, Apr 13, 2023

5 Star Testimonial by Herb

Overall

We hired Brooks to replace our wood shingle siding with vinyl and replace three windows. Steve, Rudy and the rest of their crew were a pleasure to work with. We were more than happy with the quality of their work. We will not hesitate to recommend them.

Google Review

Submitted by Kathleen Terry on Thursday, Jan 06, 2022

5 Star Testimonial by Kathleen Terry

Overall

We contracted with Brooks in 2021 to replace all of our windows, install a new front door, new gutters, new shutters and strip and install siding on our home. We could not be happier with the finished product! Mark and his crew were a pleasure to work with! I would HIGHLY recommend using Brooks for any or all of the above!

Google Review

Submitted by Christina Abbis on Tuesday, Sep 22, 2020

5 Star Testimonial by Christina Abbis

Overall

Brooks did my siding and my experience from start to finish was amazing! Mark was great to work with, especially in picking a color and working within my budget! Not only do they provide outstanding quality, they were fast, professional and made sure every detail was perfect. Steve was also great and I knew that I had nothing to worry about with him on site and his crew. I would recommend them to ANYONE in the area as I am now contemplating my next project with them! MY HOUSE LOOKS AMAZING and I am beyond HAPPY! Little before and after pictures :)

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Submitted by Subroto Mukherjee on Friday, May 15, 2020

5 Star Testimonial by subroto Mukherjee

Overall

The best decision ever. It was time for our windows to be replaced and we were debating on Construction v/s replacement. After having a few discussions with a few vendors, we decided to go with Brooks on Construction Windows. Brooks gave us various options and spend a good amount of time with detailed explanations. Team Rudy / Steve did an excellent job on the installation.
They are very knowledgeable and professional. We highly recommend Brooks for all your windows needs.

Google Review

Submitted by Joseph Caires on Thursday, Nov 28, 2019

5 Star Testimonial by Joseph Caires

Overall

Brooks has just completed the Siding, Windows, and Door. Sounds corny but it is true – When you deal with Brooks, you are treated like family, probably better in many cases. Mark (owner) and Steve helped us design our look that we have today. They are very patient people and never made me feel indecisive even though I am. The process from the first day we walked into Brooks until the end of the project has been incredibly satisfying. The computer-based design process made it so easy to envision what our new outside up lift would look like. We love our new outdoor look! The step by step process they use is exactly how we like doing business. They are thorough, detailed, and customer oriented. We enjoyed working with the entire staff. They totally complement each other and work as a team. The entire project was so clean, every day they took great care of our home as they worked. We sincerely recommend Brooks Siding Windows Doors and hope to have them back for other projects! Thanks to the Brooks staff!

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