Hardware Stores
Harrison, New Jersey, 07029
Submitted by Eddie Williams on Wednesday, Mar 27, 2024
This place is not for rookies...tide place, low bridges if you take the wrong route... best way Harrison ave to 1st st then left to 2nd st ...they got two places ... follow car GPS because truck GPS gets crazy
Submitted by Kat V on Tuesday, Jun 06, 2023
We received our plumbing products after confirming that was the color we actually wanted. They were very helpful on the phone and very quick to ship and a great price. I would definitely buy and deal with them anytime!
Submitted by Katie DeMarco on Friday, Mar 10, 2023
I strongly recommend that you do NOT order anything from AF Supply. The condition this item was delivered in was appalling. While the item was not damaged (unbelievably - and only bc it is made out of enameled steel), the box was FILTHY and opened and ripped on the top AND the sides, revealing the tub wall and top. In fact, there was dirt and debris on the base of the inside of the tub (dirt, leaves, etc). I'm honestly really surprised AF Supply felt comfortable even shipping this item to me in the condition it's in. Clearly, they don't care about quality control or the condition of their items before they're sent to you.
Not only that, the delivery people will do the absolute bare minimum. Do not expect them to do any more than drop it in your driveway. They are "not allowed" to move it into your home or onto a porch. So, if you don't have a garage, ensure you have extra help to move this item to a covered location.
I will never order from this company again, and I recommend that you do not order from them.
Submitted by Summer Chesson on Monday, Feb 27, 2023
Incredible customer service from Ashley! I ordered the wrong part and AF Supply made the return and refund process very easy. I will be a future customer and highly recommend this business. Thank you AF Supply for being one of the few companies that understands GREAT Customer Service.
Submitted by Melvin on Tuesday, Sep 21, 2021
I see I’m not the only one who’s had a bad experience with this guys. I ordered a Gerber pressure balance cartridge for my shower a while back and it took them more than a week to ship it. Which for me this is unacceptable, yes you’re reading right; more than a week, just to get it shipped!. So once they shipped it, I was glad that it came quick and in a fancy package. But the nightmare started as soon as I opened the package, from looking at what was inside I knew right away that; it wasn’t what I ordered. So as you can imagine, they sent me the wrong piece. And I’ve email them right away to the same email I got with the order confirmation and I got a response, saying that if I wanted to return it I had to send an email to a different email address which she provided, (Melissa). And so I did that last week, I gave a couple of days for them to answer. After a couple of more days I email them again, stating what happened and sent some pics of the differences between what I ordered and what they sent me. And to this day, Tuesday September 21, 2021; no response, what a great Custumer Service they have, Amazing! And let’s not forget that, shouldn’t someone in that place make sure that they sent the right order, before it goes out and since they take several days to ship it. At least that’s what I think; or at least say we don’t have in stock, even though the website shows it’s available. Instead of Wasting people’s money and time. So if you ever order something from them, be prepared for a surprise or you might want to spend your money somewhere else.
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