Been a subscriber since March 2020 and Innovative Security have been great and helpful in making updates to the security system.

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Please note that as of the date of this post, having spoken to a technician when upgrading my system, Innovative Security and their customer base got bought by Alert360 around 2022. While I was not initially informed about the change of hands, at least Alert360 has provided great support in the transition.

PLEASE go to alert360.com if thinking of getting a home security system. Please do not visit the Innovative website or call them. Likely Innovative are out of business....

Google Review

Submitted by Steven Kempton on Thursday, Aug 20, 2020

5 Star Review by Steven Kempton

Overall

Bob and Jack took the time to sit down and review all of their products to my wife and I and how they integrate together to work as 1. They were very informative and responsive to our questions and concerns. After we agreed to a system, their techs were out in a timely manor and installed the system, showing us step by step how to operate. We are thrilled to know our home is safe and secure with a great company watching over us.

Google Review

Submitted by Mark Friedrich on Monday, Aug 10, 2020

5 Star Review by Mark Friedrich

Overall

A technician arrived within an hour of my call. “Andrew” was responsive, prepared, knowledgeable and caring. He analised the situation and made a fix immediately. Andrew was professional, and made sure my system was totally functional. I could not be any happier with Innovative Security.

Thank you all for the excellent service.

Mark

Google Review

Submitted by RC Charles on Wednesday, Sep 25, 2019

5 Star Review by RC Charles

Overall

We have used Innovative for 13 years and are very pleased with the quality of the equipment and the knowledge and service of the company. Camera resolution is very good. Technology changes everyday and this smaller company can move much more quickly than the giant companies. Highly recommend! Jack is local and they respond quickly to your needs.
Russ Chaney
Bootamerica
Turnersville, NJ

Google Review

Submitted by Bruce Abate on Saturday, Apr 09, 2016

5 Star Review by Bruce Abate

Overall

I have been extremely pleased with Innovative Security Systems for over ten years. I have moved several times, and they have always been my source for Home Security as well as Security Camera Systems. Thier quality of work is excellent, and so is their support. They provide the best Customer Support that I have ever experienced. I would highly recommend them to anyone.

Google Review

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