Fire Protection Companies
Moorestown, New Jersey, 08057
Submitted by Ty Schneider on Friday, Jun 14, 2024
I highly recommend this company. They have great customer service and attention to detail. I can always depend on them to resolve any emergency call in a professional manner.
Submitted by Kathleen Timinski on Thursday, Jun 13, 2024
I highly recommend this company! They are reliable, honest, and operate with integrity. Efficiency and punctuality are hallmarks of their service. Five stars all the way!
Submitted by George on Thursday, Jun 13, 2024
The team over at AMC Fire Protection is always a pleasure to work with, professional and quality workmanship. I highly recommend them for your sprinkler design and installation.
Submitted by Rachel Simmins on Friday, Jun 07, 2024
Matt came to do our annual emergency light and fire extinguisher inspections, he was a pleasure to work with and gave me the best service I have ever received. I highly recommend anyone looking for fire protection services to use AMC.
Submitted by Debbie B on Thursday, Feb 23, 2023
Dishonest, lack of communication and terrible client services.
The customer service representative, Amanda, that I spoke to was very rude, unprofessional, passive aggressive and condescending. Amanda cancelled my appointment due to not having a check on hand to pay BEFORE services were even rendered. I explained to Amanda, that an invoice would need to be sent, after services were rendered, and payment would be received within 7-10 days. Amanda, states that there was an email sent explaining their policy and cancellation policy, to which she sent it to the incorrect email, therefore, the information NEVER made it to me as the approving manager. Amanda, proceeded to cancel my appointment, than stated I was responsible for the cancellation fee of $400 on top of the service fee. I requested to speak with a supervisory or manager, to which she referred me to "Joe", she informed me she couldn't transfer me because I called into the office? WHAT? What kind of phone system doesn't allow calls to be transferred when a client calls the office? Clearly that was a lie. Amanda provided me with "Joe's" extension, 1200, which did not exist when I called back to speak with Joe.
I will say the technician who was on sight was wonderful but his hands were tied due to Amanda's unwillingness to resolve the situation.
Needless to say, AMC Fire Protection lost out on not one business to service BUT four local businesses that I run in the area, all because of Amanda's lack of client service skills including communication and demanding for services to be paid before rendered and trying to charge me a cancellation fee because SHE cancelled my appointment, VERY DISHONEST COMPANY!
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