Plumbers
Roselle, New Jersey, 07203
Submitted on Monday, Nov 30, 2020
My technician was Victor. He was great. He explained the issue and the different ways he could fix it. He explained the cost associated with each option. He did his best to make sure he did the job right at the best price. He was quick and efficient.
I explained to the dispatcher my concerns with the current pandemic and that I would prefer to enter and exit through a certain area and stay out of my main living area. Victor respected all my wishes and maintained distance and wore a mask the entire time he was here. Made me feel very comfortable.
I would use them again without question.
Submitted on Wednesday, Nov 18, 2020
This company was amazingly responsive and ready to accommodate my schedule. The technician was professional and courteous. They checked my gas pipes and fittings for the whole system, performed pressure test, repaired all the leaks and replaced valves. Their price was fair giving the fact my situation needed immediate attention. I recommend them.
Submitted on Monday, Nov 16, 2020
I set up my appointment for the $79 Heater Tune Up special with online chat. I explained to the technician that my home has a Utica Boiler and we have steam radiators. The technician assured me that the special covered my boiler. The technician explained what the tune up consist of and that my appointment was set for November 14, 2020 at 11:00am.
It all went wrong when the A-Absolute plumber did not show up until 1:14pm. I did not receive a phone call of his ETA or anything. I was just about to leave out to make another 2pm appointment. I showed him to the boiler and he immediately said, “oh this is $550 to tune up. He immediately told me what he will have to do that will take 2 hours. I told him half that stuff is DIY and I have been doing it myself (like cleaning the sight glass) and draining the boiler. I told him I can’t wait another 2 hours and he was supposed to be here at 11am. I will not be calling A-Absolute to come out for anything ever because it was just unprofessional to tell me one price over chat and then say another price before even doing a full inspection. Meanwhile, I was supposed to get a quote on radiator services and dryer vent installation and the technician didn’t even know why he was at my house and what jobs he was supposed to be doing.
Submitted on Thursday, Oct 22, 2020
I’ve used these guys twice so far, the first time for valve and pipe repair when installing a washer and dryer, and then most recently to repair a new heating unit. Their team came the day of in both cases, were friendly/personable and got their jobs done very quickly. Jesse and Orlando, were very professional and were able to diagnose and explain the issue clearly and within a few minutes. To further make sure that the work was done currently, they stuck around and tested the equipment to make sure that it was performing consistently.
I know if there’s ever something urgent that I’ll be calling them.
Submitted on Saturday, Sep 19, 2020
We have an external sewer pump that had given us issues for a few years until it quit. A Absolute serviced it the first year and it was quite a challenge! They nailed it and though it took a few extra days, we were happy with the repair. Not quite a year later, there was an issue that they took care of quickly and with minimal interruption. This year it quit. The A Absolute team worked hard and fast to make sure it was replaced as quickly and painlessly as possible. And they worked within our budget to meet our needs. Good service - good work - professional personnel (and over 3 years we met quite a few of them!).
We would call A Absolute again!
Submitted on Wednesday, Jul 08, 2020
In the midst of a Summer heatwave our AC broke down. By chance I was directed to A-Absolute Plumbing assuming I called the number of our longtime plumbing company which was still listed on the Internet but was actually out of business. Anyway the agent who took my call on a Sunday evening offered to Send out a technician right away but we scheduled this visit for the next morning. Since the unit was very old we were prepared to hear that it was beyond repair and we decided to install a new unit. The information about the specifics of the new unit was not sufficient so I tried to get someone on the phone the same day to make sure we would get the right energy efficient unit. This was the only thing that didn’t went well and when the new unit was delivered the next morning I saw that it didn’t match the SEER I had expected. I stopped the installation process and called Gil who was very understanding and changed the order with no extra cost! We really appreciate this cooperative attitude. The installation process was completed the same day and the team left the place after cleaning up thoroughly.
This was a very pleasant and smooth experience of changing the AC unit within 2 days from start to end.
I can only recommend this company!
Submitted on Friday, Feb 07, 2020
I have used A Absolute several times now they have always been speedy and responsive. They helped me when my AC stopped working and with emergency issues with my heating. The pricing is fair and their team is excellent! Due to my great experiences with them, I recently hired them to do the plumbing for a brand new house. I am looking forward to using them again soon. Thank you guys for all your hard work!
Submitted on Saturday, Mar 30, 2019
If I could give this company a zero star I would. Horrible customer service. And always a rip off. The first time they came the plumber broke the plate that was on my wall and said they were responsible. They tried to charge me 450 to 1100 to replace the cartridge and I couldn’t do that so they lowered it to 350. I said I would call back. Now that I call back, they have no recollection of them breaking my plate and also of the price quote. NOT TO MENTION that it took them 4 hours to come. Not only were they rude but they did not care nor try to help. Use a different service if you could !!!!! This Place will break something and say you need to replace it.
Submitted on Sunday, Jun 10, 2018
Horrible company to work with. Long story short: I had to get some minor plumbing work done. I was given an estimate and was quoted $250 after the plumber looked at the problem. It seemed like a reasonable price and I didn't want to waste more time getting other estimates. I told him to work on it. He returned a few hours later.
The job took about 40 minutes. He left everything extremely messy. But no big deal, I can clean up I guess.
When he wrote the bill, it was $450!!!
I was in shock. His reasoning, there were unexpected obstacles and he spent more time than he anticipated..
I offered to pay $250. He refused and told me that his company will come after me and will likely take me to court if I don't pay in full in 30 days.
Such a shady shady company. Shame on you!
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