Heating and Air Conditioning Companies
Las Cruces, New Mexico, 88005
Submitted by Big Juan on Thursday, Jul 11, 2024
The service was amazing. My Ac went down in 100 degree heat and they came after hours to come fix it. The cost was extremely reasonable. I will now exclusively use this company from now on.
Submitted by Amy Fillmore on Wednesday, Jul 10, 2024
Edit- the initial diagnostics was great, but they haven’t gotten back to me since then about when they can come back to fix it which has been a problem since it’s so hot out. I’ve called several times left messages and sent texts.
Efficient and polite. Diagnosed the problem quickly.
Submitted by Paige Parker on Tuesday, Jul 09, 2024
Well informed technician came out to do regular maintenance. Was timely, engaging and helpful.
He recommended adding different filters that can be change from inside the house. That will help us to better care for our 2 heat pumps. Great job! Thank you!
Submitted by Max Margolis on Tuesday, Jul 02, 2024
What an amazing process and experience. I was in constant contact with the dispatcher and the tech, Kurston, prior to his arrival. They sent me a picture of who to expect and a 2 hour windows instead of 6 hours like most others.
Kurston came out to my house (on time) and immediately knew what was wrong with my AC system, from 10 feet away from the unit outside. After demonstrating the issue to me, he was able to replace the dead capacitor in a couple minutes and got my house nice and chilly once again.
He's a super knowledgeable and friendly guy and would highly recommend him again! When your AC goes out in this type of environment and heat, these guys are literal heroes. 10/10
Submitted by Stacey Friend on Monday, Jul 01, 2024
What a great experience working with the folks at Aire Serv! We had a bit of a mystery on our hands, and they did such a thorough job looking at all of the possible causes, and even came back to verify that everything was working as expected the next day. The communication with both myself and my husband was excellent, I really cannot recommend this company enough.
Submitted by David C.L. Cowdrey on Thursday, Jun 27, 2024
Jeff was great! He was polite, knowledgeable, and diagnosed the problem with my unit quickly. The apprentice that was with him was also great, and seemed eager to learn the trade. Would highly recommend.
Submitted by Eric Sanchez on Friday, Jun 07, 2024
I called before scheduling a technician to diagnoses my heater to see if they accepted warranty. I was told yes and that I would even get the service fee reimbursed if if the work was approved through my warranty company. I started getting text message seeing if I wanted to move forward. I messaged back saying that my warranty company wanted to speak with them and they never replied back. I messaged back and I was told that my technician would give me a call never received a call. I kept getting the run around until today I spoke woth Blanca and she informed that they don't work with warranty companies. They were good at first but it went down hill with no communication. Took forever for someone to tell me I have to pay out of pocket and it would be up to my warranty agency to reimburse me if they want.
Submitted by Isela Hernandez on Sunday, May 05, 2024
Our AC stopped working and needed a reputable company as soon as possible. I came across Aire Serve and decided to give them a call. I’m happy I did. They were at my home the next day. The work was completed promptly, at a fair price and by a very professional and courteous technician by the name of Esteban. I will definitely recommend your company to my friends and family.
Submitted by James Behram on Wednesday, May 01, 2024
Jeff provided outstanding customer service. He took the time to thoroughly inspect our system and then made sure everything was working properly. His demeanor was professional, friendly and he explained what the issue was and how he was correcting them. We knew we were dealing with a professional who cared for us and not someone who just came to do a task. Aire Serv should be proud of him.
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