Plumbers
Carson City, Nevada, 89701
Submitted on Tuesday, Jul 09, 2024
Hoffman and Robby specifically, go above and beyond each time with their customer service. We have had a few technicians now come and maintenance our water heater or repair (and track down) parts for it, even when it’s out of warranty. They are always kind and efficient. You can tell they take their jobs and service seriously. Always a 10/10 with them.
Submitted on Thursday, Jun 27, 2024
Hoffman is by far the best plumbing company in the Lake Tahoe area. We had an emergency water shut off due to a broken sprinkler line and needed support urgently. After calling several other plumbers around the lake over a few days and being told it would be 10+ days for service or getting no response at all, Hoffman got us taken care of the same day we called. We didn't even ask for same-day service, they just understood we were in a bind and made it happen. Their office team and technicians are all kind and professional, seamless experience start to finish. They are our new go-to!
Submitted on Wednesday, Jun 12, 2024
Working with Hoffman Plumbing has been a fantastic experience from the first contact with the office and initial meeting with technician! I will definitely call them for any needed services again.
Professional! Timely! Courteous!
Submitted on Tuesday, Jun 11, 2024
*Updated again*
Beware!
***These people may damage your property then try to hide it. They will ask for surveillance footage to prove that their workers did anything wrong.***
$2300 to put in a 40 gal storage water heater. They quoted $1900-$2300 and left me a few gifts in my garage and driveway. The owner was not interested in lowering the price which is above and beyond other alternatives. He simply offered to come and clean up the mess that I already cleaned up. Aside from that panic attack no obvious issues.
Update: After noticing that one of my glass chemical bottles was broken during the job and large pieces thrown away leaving behind some smaller pieces of glass I called to complain some more that my bottle was destroyed and no one bothered to tell me. I demanded that they come immediately to clean up the broken glass and screws and they refuse to do so. They also refuse to partially refund my quote to the lower end of the quote.
Update #2: The owner who originally offered to come to clean up the broken glass and screws never showed up. He was happy to offer to clean it up but won't schedule a time and over a month has gone by!
Submitted on Thursday, Feb 29, 2024
This was my first time using Hoffman Plumbing and they were great to work with! They were quick to respond when setting up an appointment and kept in touch as the appointment neared. Ray and Jesse were knowledgeable, efficient, and friendly. They explained everything they were doing and made sure everything was working properly before they left. Great service!
Submitted on Monday, Feb 26, 2024
Very pleasant experience. From the initial contact with the Customer Service Representative to the Technicians Knowledge and care and the follow up by the customer experience group, Hoffman has gone above and beyond with my service experience. Hoffman was the first of 5 plumbing companies I tried to reach during the winter with water leaking. A very alarming situation and the technicians and the ladies on the phone kept me cool and helped us with a bad situation. I am very appreciative of Hoffman Plumbing and they have a customer for life.
Submitted on Friday, Feb 23, 2024
Service was great, I called in the morning and they said they had availability that evening. Technician was also great, was in and out in about 20 minutes. However I feel like I either got over charged or their prices are extremely high. As stated the technician was in my house for approx 20 minutes and told me he glued a pipe back together, and I was charged $195! I would definitely go somewhere else in the future.
Submitted on Thursday, Feb 08, 2024
I always wait a while before writing reviews because you never know if the first impression is the correct one. We've had Hoffman Plumbing out 3 separate times (Ray, Justin, and Ben) and each interaction has been exceptional. It's easy to schedule, they arrive when they say they will, they clearly explain how they will go about the work they are doing, their workmanship is top notch, they do it efficiently and their cost is reasonable. I especially like the fact that they email you before and after pictures of work they complete (especially if it's under the house where I don't plan on crawling myself). They might not always do that - but they will if you ask. They are also very friendly and easy to talk to. I feel comfortable recommending Hoffman Plumbing to anyone and they'll always be the first folks we call if we have plumbing repair or maintenance needs in the future.
Submitted on Tuesday, Feb 06, 2024
Ray with Hoffman plumbing came out and helped us with a rather big project. Professional, expedient an all-around great experience for a difficult situation. I appreciate the entire team at Hoffman, who we’ve been using for our business for years, for their excellent service
BuildX has one mission: To help you find the best contractor for any residential or commercial job.
BuildX is a network for every contractor in the world. We strive to figure out who the great service providers are, in any area.
1. Register a member account
2. Create a searchable listing
3. Connect with more clients