Window & Door Contractors
Reno, Nevada, 89511
Submitted by D LaTour on Wednesday, Jul 10, 2024
From our first encounter with the team at Capital Glass we were impressed with their professionalism and knowledge. But, the installer, Kevin, is the 5 star reason. He showed up on time, was very personable, readily shared information, completed the project, and cleaned the area. Based on the caliber of customer service, we will use Capital Glass for any future needs.
Submitted by Brett Shirey on Sunday, Jul 07, 2024
Kevin was a pleasure to work with. We had a window replaced and he explained the process and came back for the install. We also had some screens replaced. Going this week to pick them up.
Submitted by Leslie Burns on Friday, Jun 28, 2024
Dave and Jesse showed up on time and finished the job quickly and left everything clean. They were kind, cheerful and worked with us by keeping the gate closed for an energetic golden doodle. Would recommend Capital Glass to anyone! Thanks guys!
Submitted by Tony Enright on Thursday, Jun 27, 2024
Absolutely a fantastic experience. Fair price, great responsive office staff and best of all was the performance of our technician Kevin and his partner. Kevin's communication and workmanship were top notch.
Submitted by Daniele Espinosa on Friday, Jun 21, 2024
The men were very polite and efficient. They came within the window of time that they were scheduled to come as well. Thank you Kevin and partner! My garage door looks like new again!
Submitted by Mike Goldman on Tuesday, Jun 18, 2024
Had a couple of screens i needed rescreened. CG sent Kevin and George out, and they knocked them out on the spot! Nice guys, great service, reasonable price. Great job!
Submitted by Annie Paquette on Monday, Jun 17, 2024
Kevin was very knowledgable and did a great job of letting me know next steps of what needs to be done for fixing my sliding glass door. Will be using Capital Glass to repair it here soon - thank you!
Submitted by Katelyn Dunn-Williams on Thursday, Feb 29, 2024
Wish I would have went with another glass company for an urgent replacement on my residential front 6x6 foot window in winter. Placed the order and a 900$ deposit after being told it would only be 3-5 business days for the replacement on feb 16th. Called and asked the first week, again the second week (before a huge store is coming this weekend hoping to get a window in before the storm to keep my kids warm) and they said the installer would contact me, it’s been two days no contact, my windows already came in the mail to their business and still have heard nothing back! I honestly wish I went with another company who would have had more reliable service and consideration when it comes to a sense of urgency to keep a house warm for the babies. I will look other places in the future for residential windows.
Submitted by Edward X on Monday, Jul 08, 2019
Absolutely world-class service! Couldn’t be happier with the outcome of our whole-home window replacement service performed by Christian and team from Capital Glass! The team replaced between 20 and 30 full frames which included all new interior and exterior casing/trim finish work.
The whole process from start to finish was handled with the utmost professionalism and attention to detail. We recently purchased a fixer-upper house and the inside needed a ton of attention. Windows were the final major construction phase after getting in flooring, bathrooms, carpet etc. Christian’s team was incredibly mindful of our newly installed carpet and wore protective coverings over their shoes at all times.
This was a multi-day job and the Capital Glass team cleaned up completely after every day to ensure our kids didn’t come across any random debris at night.
Our existing windows were in terrible shape. Cracked panes, moisture marks, hardware that made them nearly impossible to open and close, outdated styling plus they were just plain gross. We initially tried to clean them thinking we could maybe get by without replacing them entirely but after living with them for a few months, it was obvious they needed replacement. Because the existing windows were fairly old, even after a full cleaning they remained a total eyesore. We knew this was going to be a big job that required finish work so we wanted to go with a glass company with the best reputation we could find.
When Capital Glass started taking the old windows out, I couldn’t believe how poorly insulated the existing frames were. The internal surrounds were pretty much all completely disintegrated. Not only did this make for a poor seal, but it allowed moisture to creep in over time and drip down inside of the walls during heavy rains. There were spots on the old windows where there was literally an inch or two of just empty unsealed space upon removing the outer trim.
Since we were replacing the full window frames (which includes removing the interior and exterior casing/trim), we wanted to take this opportunity to spruce up the finishing work from what was there initially. The outside trim we kept fairly straightforward but we wanted a radically different and upgraded interior look that matched how good the rest of the house was coming out. Finishing work can get complicated but the team from Capital Glass worked with us closely on the exterior and interior finishing designs.
We started with sharing an example photo of what we thought would be the ‘perfect-case’ scenario for the interior trim with Christian and his team. From there, the team worked with us to hammer out the specifics for the design we wanted until we achieved the perfect result. This process was critical to us since we have to live with the result for the next many decades! The glass team understood this and even went so far as to include us in the type and style of the specific materials they were picking up for the job. We were really hoping for this level of inclusion on this process and I’m so glad we got it.
All of our windows now look amazing and function perfectly. Win-win all around. Everyone remarks on how much better both the windows themselves and the finish work looks. The new windows can be easily opened with one hand and automatically lock when closed which is a great peace of mind especially with kids. We did privacy glass for all of the bathrooms which came out great. On top of that, our energy bill went WAY down after everything was replaced. Our HVAC system works on a ‘trickle’ system that makes very subtle changes to achieve the set temperature and because we’re not losing ambient heat/cooling from the windows anymore, the system functions at a very low operating capacity. They also replaced our existing double hang kitchen window with a humongous picture window which came out just awesome.
Many thanks to Christian and his team of professionals, we so greatly appreciate all of your hard work. A++ all the way around!
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