We've used JP Urban three times now: to move into our house, to move out for a renovation, and to move back in again. We hope to not have to move again for years, but if we do, we will be repeat customers. They are reliable, professional, careful, and all-around nice people.

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Submitted by Cristen Kennedy on Thursday, Jun 27, 2024

5 Star Testimonial by Cristen Kennedy

Overall

Our experience with JP Urban was absolutely phenomenal! We hired them to move us from NYC to Philly. They were really communicative the whole way, were very clear about pricing and helping us estimate what our move would cost, and were responsive to questions.

The day of our move, they showed up right on time and were unbelievably fast and very careful with everything. We packed most of our belongings but the items that still needed to be boxed or wrapped were handled with extreme care.

Once they arrived at our new apartment, they put everything in the rooms neatly, put our furniture back together, and took away any boxes and trash. All of our belongings arrived safely with nothing so much as scratched!

All together, they did the interstate move in just about 6.5 hours and came in under the price they quoted us. Everyone from their admin staff to the movers were incredibly kind and efficient l. I wouldn't hesitate to hire them again for a move!

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Submitted by Lola Falk on Thursday, Jun 20, 2024

5 Star Testimonial by Lola Falk

Overall

Hands down the best moving experience I've had in NYC (and I've had MANY). JP Urban is by far the most professional, experienced and courteous moving company you'll come across in this city. Every step of the process (from requesting a quote, to booking the move, to day-of logistics and contact, to the actual move and post-move follow-up) was an absolute breeze and (most important) stress-free. They are terrific about keeping you consistently updated and informed leading up to and on the day of the move. And their team of movers were so kind, efficient and really hustled, and went above and beyond to ensure my cargo was protected in transit. Simply the best!

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Submitted by Erik Carlson on Monday, May 27, 2024

5 Star Testimonial by Erik Carlson

Overall

I spent a few days soliciting quotes from all the top movers in NYC before I landed on JP Urban. The price was impossible to beat AND they packed everything up for us. And I mean everything. Our place was a mess when they arrived and they took it all in stride. They gently and efficiently packed up all our belongings before hauling them down from our fifth floor walk up to the truck. Nobody enjoys moving, especially around Manhattan, but JP Urban made the process smooth and simple. We are forever thankful for their services.

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Submitted by Evanny Huang on Monday, May 06, 2024

5 Star Testimonial by Evanny Huang

Overall

i absolutely loved my moving experience with JP Urban. they charge by the hour but were extremely fast, efficient, but also incredibly careful and organized. I had them pack about ~70% of my things and nothing was damaged during the move. the guys were friendly and also had a moving consultant check in with me before, during, and after my move. will be using this company for all my moves going forward!

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Submitted by Miriam Carothers on Wednesday, Feb 07, 2024

5 Star Testimonial by Miriam Carothers

Overall

BEST MOVING COMPANY IN NYC EVER!!!!
I’m embarrassed it’s taken me so long to post this review!
My husband and I have used JP Urban for two moves now, the first in November 2019 and second in late August 2023.
Having lived my entire life in NYC and begun the torturous shlep from apt to apt every 2 years or so beginning in 1998 (college) until now- I can only scream the praises for JP Urban as the most professional, friendliest, affordable and least stressful of all moving companies in NYC combined.
Our August 2023 move from a rental in Park Slope to our permanent co-op apt in Prospect Park South was an excruciating day- we had been packing for weeks yet still weren’t “ready” when the JP Urban team arrived early in the morning. The men on our job were so kind and efficient about properly packing our ridiculous giant mirrored dresser, countless pieces of framed art, oversized furniture and just crap everywhere- 12 hours later we were in our new home.
It’s taken us months to fully unpack but I noticed our largest antique mirror was cracked. When I contacted JP Urban the owner was so lovely I’m still kind of stunned that businesses behave this ethically anymore. They actually had the mirror picked up, taken to a glazier to replace the beveled mirror and re-affix the mid century wooden details.
Every time we are in our living room we are reminded of how kind the people at JP Urban were to repair the centerpiece of the room.
That said- make sure you get insurance when booking your move- accidents happen. Based on how much delicate stuff JP Urban has moved for us TWICE- and everything going perfectly- the mirror being cracked was more a freak thing I’d rather not think about too much. What’s important is that they replaced it in better condition than before!
Anyway- everybody please just book JP Urban for your moving jobs. I’m so grateful for this company to exist in a city that seems to get nastier and more alienating every day-JP Urban is run by honest, lovely people. ????????????????

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Submitted by B C Hong on Tuesday, Jan 30, 2024

5 Star Testimonial by B C Hong

Overall

What a great move!! JPUrban is a professional team and made my move an ease. From days before alerting me of the arrival time , to setting up a group chat the day of the move so you know the status as well as a contact person to speak with. Marcos the team manager was courtesy and called me in person to ensure everything is going accordingly. He came in person to check out the loading area to ensure the moving van has a spot in the drive way. When it come packing and and moving …the other three tech were all very good but I don’t have their name except for the driver Alfredo. The entire move was done seamlessly and with such good care. Even after the team completed the move the dispatcher Chris texted back to make sure we are good and if not to contact them. Well this company got my vote of confidence and will referral them to friends and families. 10 GOLD start⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ . Thank you all

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