The CBR team was excellent. Highly professional, attentive to detail, thorough in their work. Doug went beyond the call by coming out on a weekend to inspect when he didn't have time during his weekday schedule. And he always answered my questions promptly and directly. The onsite supervisor was also highly professional and thorough. I very much appreciate the quality of their work and the experience of working with them.

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Submitted by Jena Latriano on Monday, Mar 04, 2024

5 Star Review by Jena Latriano

Overall

The work done by this company to help resolve significant and longstanding water issues was nothing short of remarkable. I am relieved to find a company with integrity. They supported and educated me throughout the process, and they stayed with us until our issues were resolved. I highly recommend CBR!

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Submitted by Joseph Roepcke on Saturday, Feb 10, 2024

1 Star Review by Joseph Roepcke

Overall

My co-op hired CBR in 2021 to conduct extensive repairs to the top two floors of our building to address leaks that were causing damage to the interior walls and window frames. CBR was paid 400k for the repairs and the work went on for over 6 months. Within 18 months of the repairs being concluded, signs of moisture getting in were back and damage was visible in exactly the same locations where CBR had done work. We monitored the progress of the damage and took photographs to document it. When the board and management company presented this documentation to Doug G., he stated that it was likely due to expansion from seasonal temperature changes. This seemed very odd since only 3 of the 6 windows in the apartment in question were showing signs of water damage (paint bubbling/chipping/cracking, wood swelling/expanding) and the window frames with the damage were exactly the same ones where CBR had done their work (and no damage was observed on the windows where they did not work). When he was asked to come out to examine the damage in person, he declined, stating he already had enough work. In my opinion, CBR does not seem prepared to warranty the efficacy of their work (despite the very high cost) and I would not recommend any co-op use them.
Edit based on answer from vendor: Response here does not address the central and basic issue. The positive reviews CBR received were right after work was completed. The crews did work in an orderly fashion during the project. However, now, water has been getting in at the exact same locations where they worked. Less than 2 years after completion of 400k worth of work. That is the issue. Which is not being addressed via his comments or actions.

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Submitted by Eli Someck on Friday, Nov 24, 2023

5 Star Review by Eli Someck

Overall

I called CBR about leaks coming into my windows from the terrace above me and he personally came by to do a thorough evaluation along with explaining the causes of the leak and potential remedies very clearly. Pricing was fair and their track record is impeccable. Highly recommend for anyone experiencing leaks

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Submitted by Ashley Davis on Wednesday, Jul 26, 2023

5 Star Review by Ashley Davis

Overall

We recently worked with CBR to renovate our outdoor play space. Doug, his foreman, Meti and the whole crew are extremely professional and work hard to get the job done. The team even paused on work everyday at 1 PM so as not to disrupt our students rest time. (we are an early childhood program). They are efficient and knowledgeable. I highly recommend working with CBR!

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