A prompt and pleasant first contact. The furniture packers were extremely careful, hardworking, and polite. They accommodated special requests and found a very satisfactory solution! The back office staff were courteous as well. This is exactly how you imagine great service. Thanks for everything!

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Submitted by Vernon Peterson on Tuesday, Jun 18, 2024

1 Star Testimonial by Vernon Peterson

Overall

This is by far the worst moving company. They showed up 3 hours late. I was promised 4 guys they only gave me 2. Than another 2 showed up 3 hours later. They left garbage around both properties, they broke multiple items and they have insurance claims that provide you with barely enough money to get knockoffs of the items they broke. They want you to pay in cash, which you shouldn't. They also have the nerve to ask you for a tip afterwards. After this experience my kid doesn't have a crib to sleep in. They will take forever for an insurance claim. Do not use this company. The reviews have to be fake. If anyone wants to reply and ask questions I will certainly respond, because I don't want this to happen to anyone else. This company cost me alot of money and time. Do yourself a favor, and look else where. You have been warned.

Update they have yet to send us the money for any of the claims and told us they won't send us the money and to take them to court. Knowing most people won't because who has the time especially for how little they paying. My advice pay with a C.C. because you can report it. Please stay away from this company

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Submitted by Leroy Hamilton on Friday, May 31, 2024

5 Star Testimonial by Leroy Hamilton

Overall

I can't recommend them highly enough! They are by far the best moving service company in Manhattan. They moved our equipment flawlessly—punctual, professional, and courteous. Scheduling was a breeze, and they even gave us a heads-up call before arriving within the scheduled window. Truly exceptional service!

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Submitted by Bob Mcdaniel on Monday, May 06, 2024

5 Star Testimonial by Bob Mcdaniel

Overall

I couldn't be present for the move due to work, but my wife had nothing but praise for the 6 movers. She mentioned how polite and personable they were, taking the time to introduce themselves and ensuring she was happy with everything. After eight hours and two trucks, she texted me, amazed by the phenomenal job they had done. Being a business owner myself, I understand how challenging it can be to find reliable workers. From what my wife described, these guys were exceptional. Thank you for providing such a positive experience during what could have been a stressful time.

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Submitted by Madelin Stacy on Sunday, Apr 07, 2024

5 Star Testimonial by Madelin Stacy

Overall

After years of accumulating more stuff than my apartment could handle, the thought of moving was overwhelming. Enter 5 Stars Movers NYC � true lifesavers. From the initial call to moving day, their professionalism and efficiency were unmatched. Not only did they make the daunting process seem effortless, but their attention to detail and care for my belongings was also truly commendable. They turned a day I had been dreading into a surprisingly stress-free experience. Hats off to the team for their top-notch service!

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Submitted by Erik Monroe on Saturday, Apr 06, 2024

5 Star Testimonial by Erik Monroe

Overall

I was absolutely dreading the thought of moving across the city until I found 5 Stars Movers NYC. From the moment I called them, I felt my stress melt away. Their team was not just professional, but they were genuinely kind and patient, answering all my questions and concerns. On moving day, they were punctual, efficient, and handled all my belongings with care, as if they were their own. Moving can be such a hassle, but these guys made it feel like a breeze. I couldn't recommend them more for anyone looking to make a move in NYC.

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Submitted by Aimee Bishop on Friday, Apr 05, 2024

5 Star Testimonial by Aimee Bishop

Overall

After weeks of dreading the move to my new apartment, 5 Stars Movers NYC turned my anxiety into a surprisingly pleasant experience. Their team arrived right on time, with smiles that brightened a stressful day. Not only were they incredibly efficient, packing and transporting my belongings with care, but they also went above and beyond, helping me figure out the best layout for my furniture in the new place. Honestly, moving has never been this stress-free. Every item arrived without a scratch, and the whole process felt like a breeze, thanks to their professionalism and friendly demeanor.

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