Heating and Air Conditioning Companies
New Albany, Ohio, 43054
Submitted by Tom Barrowman on Saturday, Jun 22, 2024
Needed service on my AC but was shocked at replacing circuit board $1,100 +. Absolutely ridiculous, circuit board should have been approximately $250 or less for part. I believe service gentleman was more interested in selling me a complete new system $10,000 +.
This is a HVAC company that I will not use in the future nor refer. “BEWARE”
Submitted by Matthew Burns on Thursday, Jun 06, 2024
Scheduled appt and came out the same day. Fred was awesome. Ac unit will be replaced the next day. Great customer service.
Submitted by Bonnie on Thursday, May 23, 2024
Outstanding service experience! The technician, Eric Doan, was on time, professional, courteous and extremely thorough in his explanation of the air conditioning unit issues. He provided me with options and did not try to push me into anything I was not ready to do. This is the second time I have had superior service from them. Highly recommend New Albany Heating and Cooling, serviced by Five Star Home Services!!!
Submitted by Richard Proud on Tuesday, May 14, 2024
I called New Albany Heating & Cooling to have our furnace prepared and checked for the year and we needed some repairs which were done very quickly. The gentleman who performed the work was very polite and the work was excellent and done in a timely manner. Very impressed with company. Today a gentleman named Brandon came to give our Air Conditioner its Spring checkup and he was great and very polite. You cannot ask for a better company who are extremely qualified nor better people. Great company.
Submitted by Erin Schultheis on Monday, May 06, 2024
Responsive sales team helped me find the best unit at the best cost. Efficient and courteous installation team had me up and running quickly. I have already sent a recommendation to my friend.
Submitted by Terrance Riley on Friday, Apr 05, 2024
Five stars for technician Fred. He did an excellent job explaining the problem we had and how he corrected it. Very knowledgeable and personable. The company responded to us very quickly thanks for your help.
Submitted by Mike Grayson on Thursday, Mar 21, 2024
DJ and Will were knowledgeable and immediately diagnosed the issue with my noisy furnace. They proceeded to remove construction materials that had been in the system for nearly two years; they cleaned the entire blower housing and instructed me on maintenance going forward. They were on time and courteous. Would definitely recommend New Albany Heating & Cooling.
Submitted by Cynthia Schultz on Sunday, Mar 10, 2024
Great experience! Had a new furnace and AC unit installed. The team was, fast, efficient, and friendly. The main installer was very knowledgeable and you could tell he loved doing the work. They removed the old units and took them away as well. The 10 year warranty is unmatched and the finished product is great.
Submitted by William Koontz on Tuesday, Jul 12, 2022
Happy Customer. Noah came out on Saturday and helped us diagnose the issues with our 18yr old system. We opted not to band-aid but replace. Tuesday Jason and Brandon showed up on time early and had the furnace and AC replaced in a few hours. The new unit is much larger and more capable. Everyone was professional, friendly and capable. Took all the old stuff away and left everything clean and tidy. Thank you!
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