United Rentals in Stillwater is my go to place for equipment rentals. The manager Chris, was extremely helpful and went above and beyond to assist and meet our needs. The staff is knowledgeable, and professional. Highly recommend!

Google Review

Submitted by Shafter on Tuesday, Mar 29, 2022

5 Star Review by Shafter

Overall

We had a wonderful experience working with United Rentals! Chris Hargett was so Great to work with! His knowledge and expertise was exactly what we needed. We will definitely use United for all of our rental needs moving forward and can confidently recommend this great company to all of our friends!

Google Review

Submitted by Wes Ryan on Tuesday, Mar 29, 2022

5 Star Review by Wes Ryan

Overall

United Rentals in Stillwater is the only place I go when I need equipment, supplies, and excellent customer service. The manager and his staff are professional, courteous, and always willing to go the extra mile to get me what I need. Highly suggest this store to anyone I deal with!

Google Review

Submitted by Jason Rowland on Friday, Jun 19, 2020

5 Star Review by Jason Rowland

Overall

Excellent customer service. Regardless of who I’m dealing with, either the manager or his staff, everyone has always been very friendly, knowledgeable, and taken care of me in a timely manner. Highly recommend!

Google Review

Submitted by Rachel Anondson on Thursday, Nov 14, 2013

1 Star Review by Rachel Anondson

Overall

I contacted all of the rental companies in the area in looking for a device that met certain specifications. I spoke with a representative over the phone at United Rentals who told me they could get me what I was looking for and quoted me the specification for a certain price. Later I call to confirm and state I do intend to rent it, and I am told that indeed, they do have this and it will be at that price.

I come to their location at the beginning of a week and rent it for that week, and before I pay I check again with the representative about the specifications, and I am assured that it will be exactly as I expect. After I get the equipment to the work site, I realize that it is actually labeled with its specifications, and, lo and behold, it is not what it was advertised as. The deviation was not so significant that I was completely prevented from doing the work needed, but progress was significantly affected. Since my helper had already taken the entire week off in advance so they could help me with the work, I went ahead with using it, even though progress was not as it should have been.

When I returned the equipment the following week, I told the representative (the same one that I paid initially) that it did not meet the specifications I requested, according to the tag on the equipment itself, even though multiple salesmen had repeatedly assured me otherwise. The representative asked if my work was affected, which I said yes. He effectively said nothing in response and handed me my receipt for returning it. I was offered absolutely nothing in return for being misled by their salesmen repeatedly into paying for a rental which did not match what was advertised, not even an apology! I have no intention of renting anything from this place again, since their word was obviously not trustworthy.

If you value your time and don't want to risk having your time wasted by false advertising, then I suggest renting from some place else!

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