I used Connections Electric Group for the first time today and I was very pleased with the communication from the office and the electrician that came to the house to perform the work. As a general contractor, i've used multiple electrical companies over the years and now that we just moved to Salem i'm happy that I followed my father-in-laws suggestion and gave these folks a try. Dont waste your time pricing or searching around, you cant beat this electrical company.

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Submitted by Heather Thorgramson on Tuesday, Apr 16, 2024

5 Star Testimonial by Heather Thorgramson

Overall

10/10! This is our second time using Connections Electric and both times were great experiences. Amber answered all our questions when scheduling and was able to get us scheduled quickly. The technicians were honest, fair, worked efficiently and were informative and just overall very nice and friendly. Very reasonably priced as well. We own a few rentals and will always call them for our electrical needs!

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Submitted by Richard Feredinos on Thursday, Apr 04, 2024

5 Star Testimonial by Richard Feredinos

Overall

* Update: The company reached out and made things right with me. While the initial experience wasn't what I had hoped for, the follow up was great and I appreciate a local company trying to make things right. At the end of the day that is what you want a company to do even if things initially don't work out. Thank you!

Wasn't told the first hour was travel time pay at $165. I was told the first hour was $165 for extenuating circumstances but not for travel. When the electrician left the job. The problem wasn't fixed. To the electricians credit they came back after hours to complete the job at no additional cost. The office wound't budge on their 3% policy for CC payment even after explaining the situation or being charged for travel without disclosing that to me. I'm disappointed they wouldn't try and work things out especially after being a repeat customer.

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Submitted by Antonio Acevedo Montano on Monday, Mar 11, 2024

5 Star Testimonial by Antonio Acevedo Montano

Overall

Amber, Albert and Daniel,
I am so grateful for your speedy service.

3-10 Sunday, A wind storm knocked down one of my trees and took down power lines that went to my house and my neighbors. My neighbor got the worst of it, because their electrical meter was damaged due to the impact. PGE would not re-connect their power because of the damaged caused to their meter. My neighbor is a single mom with kids and a newborn, i was desperate for help. We needed an electrician pronto!

3/11 Monday, I called multiple places for an emergency service. Every electrician was booked bc of the wind storm. Luckily, Amber picked up the phone when i called Connections Electric. She was determined to find help. Within a few mins Albert reached out to get more details and coordinate some help. He sent over Daniel.
Daniel, the electrician, arrived on site later that afternoon. Daniel was friendly, empathetic to our situation, professional and got the job done.

Later that night, PGE came out to reconnect power.

Thank you very much Connections Electric! You saved the day! My neighbor, her kids, their dog and myself are grateful for your service

10/10 I highly recommend!

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Submitted by Joshua B on Wednesday, Jan 24, 2024

5 Star Testimonial by Joshua B

Overall

We have had Connections perform a number of jobs for us on an older house, often without much notice, and the work and customer service is always top notch. Our well pump was having an issue with power getting to it and Daniel came out, found the issue, and got it fixed. They managed to squeeze us in the same day since we were without water and I am very appreciative of the quality of their work and employees. If you are looking for a go-to electrician, this has been a great company for us.

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Submitted by Sean H on Friday, Dec 29, 2023

5 Star Testimonial by Sean H

Overall

Excellent. Detailed estimate, fair price, on/time execution. Best home improvement experience I have had in decades.

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Submitted by P Doughty on Tuesday, May 30, 2023

5 Star Testimonial by P Doughty

Overall

We had an attic fan installed, this company wired it in. The technician was on time, and was able to come an hour sooner than scheduled. He was friendly and explained everything he was going to do. He also suggested an alternative placement for the electrical switch we were having put in. The whole process was quick and left the areas he worked in clean.

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Submitted by Adam M on Friday, Jan 13, 2023

5 Star Testimonial by Adam M

Overall

We live in a very old house that has recently been experiencing some odd electrical issues. After calling around, Connections Electric was able to squeeze us in much faster than anyone else in the area.

When our technician showed up, he was polite and professional, explored all of our concerns, quickly addressed many of them, and offered options for some of the more challenging issues.

The price was more than fair, the electrician was very knowledgeable, and compared to experience with other service people, this was a top notch experience. We know that we will need to have more work done at some point in the future as we continue to work on this new (old) house of ours, and this time I won't be calling around for electrical- I will call Connections Electric first.

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Submitted by AK Miles on Monday, Jan 09, 2023

5 Star Testimonial by AK Miles

Overall

My water heater broke and the plumber replaced it and put it under the house, saving me room. I was able to get an appointment in less than 24 hours to coordinate with Evergreen Plumbing and it was a couple days before Christmas! Very pleasant and professional!

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