Melcer Tile was the best place to put together my vision for our new home. Specially, Dawn was incredible - she has such a good eye... I relied heavily on her throughout the process. She provided guidance in such a thoughtful, patient way... It can be overwhelming to pull together a whole home and she made it easy and fun. I deferred to her expertise for so many decisions and am so pleased and excited about the look and feel of our home... Thank you, Dawn!

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Submitted by Cindy Iden on Monday, Oct 09, 2023

5 Star Testimonial by Cindy Iden

Overall

Melcer Tile is absolutely an incredible tile company. Their knowledge of tile choices added to their incredible customer service is impossible to beat! Our experience working with Dawn’s knowledge and service was unparalleled.

Google Review

Submitted by BG M on Monday, Nov 21, 2022

5 Star Testimonial by BG M

Overall

Melcer tile is a great resource for tile. We recently built our new home and they did a great job for us. Dawn was our rep. who was very knowledgeable and helpful throughout the process. Wouldn’t go anywhere else!

Google Review

Submitted by Amie Grant on Saturday, Mar 19, 2022

5 Star Testimonial by Amie Grant

Overall

I recently visited the showroom with the professional guidance from Jane and the added bonus of the owner, Jay Rauton, stopping by to offer additional assistance if needed and to say hello. The showroom and options are MANY and so tasteful. I was able to make my selections that same day and obtain a wonderful referral for installation. They make the process fun, informative without a pressure sales approach, and you leave happy and sure of your purchase.

The installation resulted in a finished project that exceeded my expectations! It is absolutely beautiful! Thank you Melcer Tile, Jay and Amy Rauton, Jane, and Mike! What a wonderful experience and we highly recommend Melcer Tile in the Grant home.

Sincerely,
Jim and Amie Grant
Summerville, SC

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Submitted by Michael Atkinson on Friday, May 21, 2021

5 Star Testimonial by Michael Atkinson

Overall

Melcer is the premier and professional tile store serving greater Charleston for decades. The sales staff are keenly aware of their vast array of products and offer professional advice as they listen to your needs. Kate was especially helpful and her sense of design was spot on as I was choosing my tile. I highly recommend Melcer for your tile. They will help make your home beautiful.

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Submitted by Lillian Salcines Bright on Friday, May 21, 2021

5 Star Testimonial by Lillian Salcines Bright

Overall

Like many customers we came to pick out tile for multiple rooms and had some vague ideas of what we wanted.
Our budget was much more defined than our design concept.
Kate pulled together beautiful tiles within our budget and way beyond our expectations. She is the consummate professional who listens first and then pulls together the tangible products that bring your style and taste to life.
Thank you Kate. We couldn’t be happier with the end result.
And thank you Melcer for providing expert designers as an included part of your service.
Bill and Lillian Bright

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Submitted by Marina Crawford on Wednesday, Aug 26, 2020

5 Star Testimonial by Marina Crawford

Overall

I have been using Melcer Tile for many years but I have to pause to give credit where credit is due. I am an interior designer and to a certain extent, I am rather self-sufficient. However, there are times when I rely on the advice of the people that I consider experts in their field. These are the people who not only fill in the gaps, but take a project from average to outstanding. I would be remiss if I did not take the time to shine a light on two Melcer employees - Dawn & Jennifer - who always go the extra mile. These two women keep me in check with their attention to detail, appreciation of and sensitivity to the client’s needs, timeliness in their response, and overall professionalism. At one point, Dawn stepped in last minute and seamlessly picked up right where Jennifer had left off on a rather complicated client order. Their willingness to go above and beyond does not go unnoticed, certainly not to me. If they are any indication of the caliber of the rest of your staff (since I have mainly interacted with Dawn & Jennifer), you should be very proud of your operation. Thank you!

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Submitted by Hugh G Williams on Friday, Feb 07, 2020

5 Star Testimonial by hugh g williams

Overall

My husband Hugh and I are extremely happy with the service at Melcer Tile. Jay is outstanding in his compassion to give excellent customer service. He actually came to our home and helped guide us through a difficult repair even though we purchased the tile over 10 years ago! Definitely the best customer service and product in Charleston. We highly recommend Melcer to everyone.
Hugh and Jeanne Williams

Google Review

Submitted by Adam Killermann on Monday, Oct 21, 2019

5 Star Testimonial by Adam Killermann

Overall

I walked into Melcer Tile desperately in need of some ideas and tile selections to help pull a vision out of my head that I had for my place. I was so very fortunate to be teamed up with Kate Glanton. From the moment we met I could tell we would work well together. She was so patient and so very knowledgeable. Within moments Kate had various selections out and also incorporated other designers in the showroom to chime in with their insights as well. It was a total team effort but it was Kate that made it all happen for me. Her keen eye and her ability to listen to me and make those visions a reality will forever be remembered! I can't thank you enough Kate!
I would highly recommend Kate for any future renovation project you have upcoming. She is as professional and as creative as they come.
Thanks again Kate.....YOU made all of this happen!

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