Submitted
by PJ Maynard on 09/22/2023
3 Star Testimonial by PJ Maynard
UPDATED: Got our order filled. Even went back for more supplies and then returned some without issue
Customer service much better.
______________________________ Customer service
difficult company to deal with. Got our order wrong. Had to reorder a partial amt from first order. Called us to pick up and when we arrived, didn't have the order. No explanation. So awful and frustrating and horrible customer service. Just want our order filled. That is all.
Looking for an odd door. Our professional home construction guy called them and they assured them they had two of them, drove from Colstrip Mt to Hot springs and back. Guess what!? Wrong size! WE Had to return the door, another trip, and time to get a return. Do not trust them being professionals! Customer service on return was even subpar.
Submitted by Sharon Kester on 08/02/2023
For small town of hot springs.. they really do have a good selection.
Submitted by Barb Moore on 02/19/2023
I seriously can't say enough about this place!!! I do tons of custom designing, and these guys bend over backwards to get me the best price, the best selection, and the best customer service! A shout out to all of you at Hot Springs Builders FirstSource!
There is absolutely no need to go to the big city of Rapid! Just shop with this store here in Hot City!❤️
Submitted by Sd Quonset Girl on 10/12/2022
Some of the most helpful and friendly people I have ever met !!!
Submitted by Lynn Fillinger on 08/16/2022
These guys provide absolutely great service. Staff is helpful and friendly. Glad they are here.
Submitted by Bruce Davis on 11/06/2021
Always pleasant. They have always had what I need. You may have to pay a little more than in the big city but it saves time and gas.
Submitted by Mark Dulin on 05/15/2021
Always a good experience when shopping here. The staff are helpful, knowledgeable and will help load materials into my truck if needed. Being a new business in town it is comforting to walk in somewhere and be welcomed by the local community.
Submitted by 4 Seasons Handyman Services on 02/11/2021
When they delivered our shed, they also damaged our old one. Left without telling anyone and when we called they said they would be out no later than that Thursday. Come Friday still nothing so my mom went down there and a worker named Cody got an attitude with her for no reason! This place sure has lost his customer service! Never used to be like that. Very disappointed.
Submitted by Alisha Yellow Thunder on 09/03/2016
