As a custom home builder, I recently used Cove to install a Generac full home Generator at my client’s house. After a completely novice installation, I had to get them to fix a mistake they made. It took them 5 weeks to come back out. Then on top of that, they wanted an extra $300 to fix the mistake THEY made! I have recommended cove multiple times and now I wish I could take it back. The sales manager has a short temper and a nasty attitude. I will never use/recommend cove to any of my clients again.

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Submitted by Douglas Julius on Wednesday, Aug 14, 2024

5 Star Review by Douglas Julius

Overall

After nearly 9 years of working with a different vendor, they were no longer able to provide service in a reasonable time frame. I called Cove and spoke with Stephanie and she immediately started schedule us for service. She treated us as if we had been their customer for 9 years. Within a few days Sam was out and diagnosed the problem, parts were ordered and within a week or so the parts were in. Stephanie schedule Sam and Brandon to come back out to install the parts and we were back up running. Decided to switch vendors to Cove. That required additional help in transfering the mobile app function from the old vendor to Cove. Nelson helped with that by providing a phone number to Generac who had to straighten things out in Wisconsin. They did and then a call back to Nelson and we were switched over to the Cove Fleet. I look forward to continuing service from Cove. They provided the service we needed without excuses.

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Submitted by Angela Briggs on Tuesday, Aug 06, 2024

5 Star Review by Angela Briggs

Overall

Excellent business. Two crews were sent to Park City, to install two generators and they did a phenomenal job. They were professional, friendly and explained everything clearly, despite the fact that it is 1000 degrees outside. If you are looking for a generator, look no further than Cove Generators Sales & Service.

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Submitted by Verlin Anderson on Thursday, Jun 27, 2024

5 Star Review by Verlin Anderson

Overall

The service of the team at Cove Generators has been excellent, even superb. Our unit has been corrected and improved promptly as needed when service was required.
It has not mattered whether I've spoken or dealt with the owner, reception, billing, service, or the installation team ... everyone has been kind and helpful without exception.

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Submitted by Dave Ross on Wednesday, Jun 19, 2024

5 Star Review by Dave Ross

Overall

The team from Cove generators was incredibly talented and professional. They don’t hooked up my new generator, they had to rewire my home at the same time and did a fantastic job! The office kept me informed and all of the import inspections were coordinated. I could not recommend them more highly! They’re true pros at what they do.

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