Unit was installed well and we were given a thorough orientation on use and trouble shooting. Jessica in the Nashville office was very professional resolving some minor issues with paperwork. Highly recommend this company.

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Submitted by Jean Patterson on Tuesday, Nov 21, 2023

5 Star Review by Jean Patterson

Overall

I had a very smooth experience from start to finish with getting a quote and then having it installed. The personnel were all very professional, knowledgeable, and efficient. Yesterday we had a power outage for about an hour after dark. The generator came on within 30 seconds and powered up everything I needed. It was very amazing that I didn't even realize that the power was restored. It was such a smooth transition. I got the generator in case of bad winter weather but it was wonderful having power for other emergencies.

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Submitted by Leslie Matthews on Wednesday, Aug 30, 2023

5 Star Review by Leslie Matthews

Overall

There are a lot of people selling generators, but I must say that working with the Generator Supercenter from start to finish has been an amazing experience! Everyone is knowledgeable and everyone is pleasant and reliable. They take care of everything and there is a lot to do. They scheduled Codes, NES and the Gas Company to make sure that everything is on schedule and in the sequence when it needs to be done and works like a well-oiled machine. They are transparent. We knew exactly what to expect, how long it would take and how much it would cost. These guys are pros. Those in the office answered every question in advance. Thank you to everyone, Karrie, Elaine, Laura, Mike, John, Sam, Nate, Brad, Ben and Clyde. If I left anyone off, it is not intentional. These guys are pros!!! We are grateful. ~Leslie Matthews and John Douglass

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Submitted by Steven Nyquist on Friday, Aug 04, 2023

5 Star Review by Steven Nyquist

Overall

I am very pleased to give an excellent review to Generator Supercenter of Nashville. The process was smooth from beginning to end. The installation was done in a timely manner and there was heavy rainfall throughout the entire day of installation. Despite this the crew of Alex, Patrick and Hunter were upbeat, pleasant and efficient. They explained clearly the whole process. My experience with this company was excellent.

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Submitted by R SB on Tuesday, Mar 28, 2023

5 Star Review by R SB

Overall

Excellent experience. First a big shout-out to Ken for his thorough knowledge of the products and utility requirements. He flagged an issue with our pool heater that resulted in us finding a very serious safety hazard with our gas line. He answered all of our questions and gave us clear expectations about the process and installation.

This install gave us an appreciation for businesses that are a one-stop shop. Generator Supercenter is not subbing out the work: They've got their own gas and electric crews, and dedicated staff for every aspect of the job. Laura made sure we knew exactly who would be at our home and when, and for what purpose. The crews called every morning to let us know when they'd be arriving. They were prompt and meticulous and both utility companies were very pleased with their work. From initial consultation to handover, the entire process took less than two weeks.

Would absolutely recommend them to anyone.

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