James was efficient and knowledgeable, and did an excellent job replacing a baseboard and door frame. He gave a fair quote upfront, and ended up completing the job under budget which ultimately saved me money, which is much appreciated!

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Submitted by Jason Thibeault on Friday, Mar 24, 2023

1 Star Review by Jason Thibeault

Overall

Buyer beware! This is an absolutely shady company. I had an accident and stepped through the ceiling from my attic. Nothing huge but I didn't have time to fix it. Called Mr. Handyman. They would NOT provide a quote over the phone. Said they would send someone out the next day. Great! Guy came out the next morning. I purchased all the supplies and even did the cut-away/demo work needed to provide a clean-edged section to replace. The technician was nice enough and very apologetic after he had to go out to the car and come back with a 5-hour, $800 quote for what was, arguably, 30 minutes of work (that's what it ended up taking me to do after I refused their quote). The kicker? They charged me a $90 "service fee" for, literally, 5 minutes. It's obvious what they do: they don't quote, they don't tell you about the service fee, and they don't "estimate": they look at a job, fill in a form ("a large hole needs to be patched"), and it spits out a # of hours. Horrible. Will NEVER call this company again for anything.

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Submitted by Joshua Moffett on Sunday, Mar 19, 2023

5 Star Review by Joshua Moffett

Overall

I work for Mr Handyman, I have to say it's one of the best jobs I've ever had. They have a strong support team in the office, who truly care about the technicians in the field. Every technician comes from a different background and all of them have a great deal of experience. Anytime I need advice or assistance I can call the other technicians and draw on their experience to solve any problem. There is a wealth of knowledge there that I have rarely seen with any other company. They have extremely high standards for every technician on every job. That is why they guarantee the work that is done.

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Submitted by Phil Kaltreider on Wednesday, Nov 09, 2022

5 Star Review by Phil Kaltreider

Overall

I have been working with Mr. Handyman for a while now. They have been professional and the communication is great. I have continued to use them for projects around the house and realize that I need to recommend them for the jobs they've done. Highly recommend!

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Submitted by Marielos Guido on Monday, Jul 11, 2022

1 Star Review by Marielos Guido

Overall

I hired Mr. Handyman of Dallas to install trim in my bathroom and adjacent hall. The handyman did a lot of talking and not enough doing. The company charged me for 3 hours. I paid with a check. Upon completion, I later inspected the work. I put a hold on the check as you can see from the pictures the job was not done correctly or completely. Later, a male from the company called me twice to threaten me with putting a lien on my house. I told him that I would release the hold once the job was completed. He said he wasn't sending anyone in. On Friday, the same person called me to threaten to put an arrest warrant in Dallas and Collin Counties for check fraud. I checked with my bank which informed me that putting a stop payment on a check for unsatisfactory service is not a crime.

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