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Contractor OGD Overhead Garage Door in Houston TX

OGD Overhead Garage Door

Garage Door Companies
 Houston, Texas, 77077

Rated 2.8/5 (5 Reviews)
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Call: +1 713-997-8492

Contact Information

Company Name
OGD Overhead Garage Door
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Phone Number
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Call: +1 713-997-8492
Location
1001 S Dairy Ashford Rd Suite 100-149
Houston, Texas, 77077
United States

Company Details

Hours of Operation
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
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OGD Overhead Garage Door Specialties

Garage door cable repair
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Garage door consultation and planning
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Garage door emergency repairs
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Garage door hardware upgrades
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Garage door hinge replacement
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Garage door install
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Garage door insulation
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Garage door keypad installation
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Garage door maintenance
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Garage door motor replacement
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Garage door opener installation
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Garage door opener repairs
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Garage door panel replacement
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Garage door remote programming
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Garage door repairs
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Garage door replacement
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Garage door roller replacement
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Garage door safety checks
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Garage door seal replacement
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Garage door sensor adjustment
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Garage door sensor replacement
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Garage door spring replacement
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Garage door track realignment
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Garage door tune-up services
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Garage door weatherstripping
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OGD Overhead Garage Door Reviews

Submitted by Bridgette Gordon on Monday, Sep 23, 2024

5 Star Review by Bridgette Gordon

Overall

My maintinence visit with OGD for my garage door. My rep Eric was very knowledgeable and informative. He made this visit feel very personable . And Very pleasant. He was able to fix my problem with ease!

Google Review

Submitted by Crystal Castillo on Tuesday, Sep 17, 2024

2 Star Review by Crystal Castillo

Overall

Garage was “fixed” twice by two technicians. Second stated the first completely messed up and then said he would solve it. Less than a few months later and the garage again comes off the track. On the third interaction when making appointment asked to speak to manager. Nothing. Third technician comes and quote of 350.00 to fix a problem that was apparently “good to go” by prior technician AGAIN asked to speak to a manager regarding problem and why it keeps happening especially when each technician stated the problem was now solved. Answering service said manager would reach out and they never did. I am certain they were aware of the situation as the technician stated they had been told we were complaining. Decided to cancel service and still no one reached out didn’t seem to care about technicians or customer.

Google Review

Submitted by Tyler Stooksberry on Tuesday, Sep 17, 2024

1 Star Review by Tyler Stooksberry

Overall

I’m sure others have had positive experiences with this company, but I’ve had a complete frustrating time. The first time a technician came he was very nice , but unfortunately installed two springs instead of one, which made my door come off the track. I had to call the company again, they sent another gentleman out who informed us the other guy messed up and they’d take care of it. Very fair. But to this day the door keeps coming off the track. I called a third time, and now the company is telling me I’m complaining and wants me to pay $350 to now fix a bent track that the previous technician bent to get the door back on the track. This all after I already paid for a door kit of $750 the first time, and probably overpaid given I didn’t need two springs. Take your business elsewhere. And after three requests to speak to a manager I’ve been ghosted. I guess they’re happy they got $750 from me already.

Google Review

Submitted by Drewski on Wednesday, Sep 04, 2024

1 Star Review by Drewski

Overall

Today I had OGD come out to look into an issue I had. I was quoted "X" amount for (Basic) Motor Repair Package - Package priced as lump-sum including the following materials and labor and right below I was quoted "X" amount for Gear and Sprocket - Lump Sum Material and Labor.

The concernquestion that I have is I don' t know what I'm paying for in regard to this Package. Is this for labor, if so is this for an hour etc? I'm not sure how it could be for materials when I was quoted "Gear and Sprocket - Lump sum Material and Labor" on the line right below.

The lady I spoke with attempted to answer my question, but I'm not sure if it was me or not, but I'm still not getting it.

I understand businesses have to make money, but when I asked if there is any way to reduce the cost, I was provided with a simple answer of "No" we can not adjust the cost. For me it would have been helpful to at least provide a reason to the "No".

If I may, I would recommend putting the 12 Point Safety Inspection verbiage on a new line item with a price of $0 since you all perform these actions at every visit and it's not something the purchaser can opt out of (from my understanding).

If my experience changes, I will not hesitate to update my response.

Google Review

Submitted by Roberto Guerra on Wednesday, Jun 19, 2024

5 Star Review by Roberto Guerra

Overall

Thank you OGD for sending Nate Ellis to fix our garage! Very knowledgeable and professional gentleman. Nate was efficient and got the job done quick ! We are satisfied customers and would use OGD in the future if need be , thank you for a great experience again Nate Ellis!

Google Review
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