This is a company you should choose if you need air conditioning installed. Sady, the comfort advisor, helped me pick the best option for my needs and is very educated. Bob and his installation team did a fantastic job, I must add!!

Google Review

Submitted by Thomas Deslatte on Monday, May 20, 2024

5 Star Testimonial by Thomas Deslatte

Overall

Hello, my name is Tom - I met David one of the techs from Big Tex Comfort Air several years ago. I own a commercial building and was in a bind and called Big Tex- David arrived and in short fixed my problem immediately - He then came to my personal home and fixed those problems as well-
Recently I had the privilege of meeting Bob the owner and his wife- I have owned several businesses in my lifetime - a large ATM CORP-an equally large real estate business - a large jet ski business as well a real estate development in South Texas -just to mention a few - I have had many employees in that time - I am writing to say that David, Bob and his wife are the hardest working people I have met in my career - Bob came to my home and spend untold time explaining my needs- He further (the best part) gave me an exception price on his services - His install crew were impeccable (very professional acting and looking) and I would not hesitate to recommend them to everyone -Thanks again to Big Tex!!!!!!!

Google Review

Submitted by AnnM HTown on Thursday, May 16, 2024

5 Star Testimonial by AnnM HTown

Overall

This company is honest with excellent service! David had my AC working again in no time, and he gave me tips to keep it running in top shape. The pricing was very reasonable, which is something we rarely see in today's world. A neighbor recommended this company to me saying they were honest and affordable. He was right. I HIGHLY recommend this AC company. Thank you Big Texas Comfort!

Google Review

Submitted by Randall Beal on Wednesday, Apr 17, 2024

5 Star Testimonial by Randall Beal

Overall

I had this company service an old unit last year. They did a great job however I felt due to the age it was time to replace my old unit so I hired Big Texas Comfort who gave me a fair offer and installed a new American Standard Unit. I recently had them update my thermostat and again they did a very good job. This is a reputable company that services what they sell and stands behind their work and products. I highly recommend them to anyone who needs an old unit serviced or replaced.

Google Review

Submitted by Darell Taylor on Tuesday, Apr 16, 2024

5 Star Testimonial by Darell Taylor

Overall

Fast, friendly service. David took the time to explain everything he did to get my air conditioner going again. He also gave me good advice on some things I can do regarding maintenance that will help keep my system running its best. I recommend Big Texas Comfort for a COOL experience!

Google Review

Submitted by Tyler Ellard on Monday, Apr 01, 2024

5 Star Testimonial by Tyler Ellard

Overall

I was happy to do business with Bob and the Big Texas Comfort team. Bob was quick to come out and give me an estimate as well as answer all my questions. I did my homework and received several quotes before choosing Big Texas Comfort.

Bob gives an honest quote and doesn't attempt to upsell you on additional services or equipment. He helped me come to the best decision for me and my home. A crew came out the following week and did a great job installing my new HVAC system.

Google Review

Submitted by TERYXNRA on Monday, Mar 25, 2024

5 Star Testimonial by TERYXNRA

Overall

Had Bob come out and do an estimate on replacing 3. 15 ton commercial units with the air handlers very professional estimate . Waited till the temperatures were ready to shut down for three days came in on Thursday and removed the three air handlers and three outside units and installed new units and was up and running Saturday evening. Also installed five return airs across the building had lots of logistics of removing air handlers in show room And coordinating everything works smoothly cleaned up after yourself. Very polite and very professional. Would recommend them anytime and even called after the job and came out and Wi-Fi the thermostats with the app. Really appreciate the customer service.

Google Review

Submitted by Caroline McKenna on Wednesday, Aug 09, 2023

1 Star Testimonial by Caroline McKenna

Overall

Do NOT use this company. I run a small grassroots non-profit pet adoption center that adopts out pets pulled out of local municipal shelters and off the street. Our AC went out on 8/6 and Big Texas Comfort came out to look at our HVAC unit (which is on top of the building). We were told by the technician that we needed to replace the fan motor & he didn’t have the part. We scrambled to move 37 pets out of our facility that night because of the heat. The next day we were told by Big Texas Comfort that the part was back ordered 6-8 weeks. Our team scrambled to find the part, even posting on our social media pages for our followers to help. We decided to get a second opinion. The second company that came determined the only problem was that the reset button on our unit needed to be pressed. They were able to successfully fix the unit in less than 5 minutes. Besides not knowing how to properly fix the unit, the Big Texas Comfort technician left our unit without the protective panels on and with parts disconnect. We were told if it would have rained our whole unit would have been fried because the panels were left off. Also those panels are heavy and our building is tall. If the panels would have flown off the building, they could have destroyed a car or seriously injured a person. Attached to this review are the pictures the second company took of how our unit was left by the Big Texas Comfort tech. We are left in complete disbelief of this company’s negligence & disrespect to our property. If we would have listened to them, we would have likely had to close our doors (because 6-8 weeks is a long time to be closed) & our unit would have been fried because it certainly would have rained in those 6-8 weeks. Please do better.

Google Review

Submitted by Miša Jelić on Wednesday, Jun 24, 2020

5 Star Testimonial by Miša Jelić

Overall

Had an absolutely amazing experience! I've shopped with a lot of A/C companies to find the best and honest deal for the new A/C system installed and after talking to a lot of companies Big Texas Comfort was the only company that gave me the quote over the phone and made me a good and honest deal. Bob, the owner of the company went above and beyond to make me a happy customer. If you are looking for a good and reliable company, great service and amazing price you can stop searching right here because there is no better one out there.

Google Review

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