Not the best experience. When you walk in the house the kitchen looks great, but then if you REALLY look you will see many many chips in paint. I called and they came out and gave me a small bottle of paint for touch ups, but i dont think i could cover them all up with that tiny bottle. At this point i feel like i need to pull out the paint bucket. They looked great for 6 months before i started noticing, i was told kids are tough on cabinets. Nope, that was definitely not the issue. All along the floor boards the corner paint is gone. They are all hung wonky, they rub on the edges, spacing is different on all of them. There is a long rub mark on the inside where our coffee can comes in and out. You cant touch anything without paint coming off. When i pushed the garbage down to make room it busted. I will say when the guy came out to fix it he was great, quick and responsive. As far as the cabinets, very disappointed. A kitchen should be durable, mine is far from it.

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Submitted by Lori Miller on Wednesday, Apr 10, 2024

5 Star Testimonial by Lori Miller

Overall

Our experience with Mountain States was great! Jerry was very helpful with our project and communicated throughout the process. They are reasonably priced and have excellent workmanship. Definitely recommend!

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Submitted by Brian Cragun on Tuesday, Jan 09, 2024

5 Star Testimonial by Brian Cragun

Overall

We recently had Mountain States Kitchen and Bath install new cabinets in our kitchen and we are really happy with the results. From start to finish, the entire experience was great. The quality of the cabinets is outstanding, made with only hardwood and laminate plywood - no particleboard here.

The team was always on time, meeting their schedules and keeping their appointments. They provided solid bids that were transparent and accurate. Throughout the process, they answered all of our questions and even gave suggestions on how to handle the rip-out ourselves and suggestions on related projects such as ripping up the floor and putting down luxury vinyl plank. They educated us on the relevant building codes for our area. They gave us recommendations on where to bring the electricity up to the door floor. We do want to emphasize the importance of paying close attention when signing off on the specifications to ensure that everything is to your liking, as they do build cabinets exactly to the specifications provided.

They suggested a new island configuration that gave us more room in the kitchen, but at the same time provided better counter top space and more cabinet space. This was a brilliant solution that we had not considered before, and we are so grateful for their expertise. The room now feels much bigger.

Communication was excellent, and they kept us informed as the installation approached and when we set dates on the calendar, they kept them. The cabinets were built exactly to specification (thus it’s really important to pay close attention to the specs when you sign off.)

The installation was flawless - perfectly level and perfectly placed. The doors and drawers are perfectly aligned and close softly. The final trim work fit over the new floor perfectly. We were truly impressed. The cabinets are absolutely stunning and when we wanted a couple of extra shelves, they provided them without hesitation.

Finally, the granite work was beautiful. They did each section in a solid piece (the old granite had seams), which looks fantastic. They worked with us on using the remnant granite in bathrooms.

Overall, we highly recommend Mountain States Kitchen and Bath for anyone looking for top-quality kitchen cabinets and installation. Their dedication to their craft is evident in every aspect of their work, and we couldn't be happier with the results.

ONE YEAR LATER:
We still love our cabinets. I was a little nervous when we chose white. However after a year, no visible wear can be seen on any of them, even the doors of under the sink, which probably get the most opening / closing, food dropped, etc. The white finish is amazing and wipes up like a dream. The plywood used in these, especially the shelves is resilient and strong. The finish is excellent. Still very happy with our experience.

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Submitted by Allison Newitt on Tuesday, Dec 19, 2023

5 Star Testimonial by Allison Newitt

Overall

Jeff did a great job today helping us get a few more shelves we needed and making adjustments on our cabinets. We have been thrilled with our cabinets that were installed in 2020. We appreciate the customer service and relationship that has continued over the last 3 years. You will not be disappointment with the not only the cabinet quality at mountain states but also the excellent customer care.

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Submitted by Chris Brightenburg on Monday, Nov 27, 2023

5 Star Testimonial by Chris Brightenburg

Overall

Thanks goes out to Jeff Seber for taking such good care of us and our beautiful new cabinets! They look great and are the best quality. Big shout out to Marisio for doing such a great job on the install! There were a few bumps along the road and during install but Mountain States resolved them all, with Jeff’s patience and help.

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Submitted by JP Breinholt on Friday, Sep 22, 2023

5 Star Testimonial by JP Breinholt

Overall

Jerry at Mountain States was amazing! It is the first time that we have remodeled our kitchen and I have heard horror stories from friends about how long it took and the quality of the cabinets. But our experience with Mountain States was great. The cabinets were exactly was promised and installed earlier that they then expected. I have never had anyone in the construction industry that I would refer to a friend until now. Thanks guys for an amazing kitchen!

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Submitted by Ralph Kmetzsch on Friday, Feb 10, 2023

5 Star Testimonial by Ralph Kmetzsch

Overall

One stop Shop!! We had the challenge on a remodel after 47 years. We went to the show room of the Mountain States Kitchen and Bath in Lehi, Utah. We were greeted by a receptionist and as we were waiting the owner came and made sure that we were being taken care of totally impressed. We were then introduced to McCall Alldredge who was a design consultant. From beginning to the end of our project she was there for us. The professionalism that was shown from the start to the finish was be on my expectations. I would hire this company again in a heart beat. You can see from my before and after. Workmanship top quality. Oh by the way ask for McCall.

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Submitted by Maxx Lobos on Sunday, Oct 23, 2022

5 Star Testimonial by Maxx Lobos

Overall

We had Mountain State redesign and create our new Kitchen. We do not live close to Lehi, and still Jerry made the trip to our home to help us with our project. He was very informative and professional in helping us come up with ideas we hadn't even thought of. Jerry was able to stay within our budget for the kitchen. Our walls are slanted which makes the construction of the cabinets difficult. People came out more than once to confirm measurements and ensure the cabinets would fit properly. The finished product was far beyond our expectations. The installer was amazing. He worked all day and into the night to make sure everything was perfect. His attention to detail was outstanding.
After the work was completed, Mountain West also helped by cutting matching material needed to complete areas around my windows and edges to help finish the project. Everyone involved were very helpful, answered all questions, and added advice which made the project as successful as it turned out. I highly recommend Mountain States Kitchen and bath. This was a large project for us, and they made it so much easier. People who have seen the results have been very impressed, and many have turned to Mountain States for their projects. Again, do not hesitate to seek them out for your home projects.

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Submitted by Ed Young on Sunday, Jan 05, 2020

5 Star Testimonial by Ed Young

Overall

Excellent quality cabinets, custom fit, precision install, fair price, great service.
When we called for an estimate, Jerry Sims was available and showed up on time. He gave us a ton of great advice, 3-D color renderings, and a quote on the spot, without any funny stuff. No crazy upsells. No inflated estimates that had to be negotiated down with gimmicks or other nonsense. In fact, he made suggestions that would help keep the costs down.
When we wanted to make changes, and more changes, Jerry was always patient and accommodating. When we wanted some unusual features, pull-outs, and other upgrades, he was again patient and accommodating. He suggested an appliance store and worked with them to design and size the cabinets appropriately for the appliances we selected. He coordinated with the slab yards where we picked out our granite, and with Rock Solid, who did an awesome job with the countertops and sink, including a waterfall edge, and granite backsplash on the range wall.
Mauricio is not only the nicest person you will ever meet, he is a real craftsman. Jeff gave us the white glove treatment. He never tried to rationalize or invalidate any question or concern, no matter how minor or slight. He promised to take care of every detail to our satisfaction, and did. Jorge from Rock Solid also has a great team and provided excellent service.
We would highly recommend Mountain States, Jerry, and team for your kitchen renovation.

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