Roofers
Orem, Utah, 84097
Submitted by Wendy Curtis on Friday, Jul 12, 2024
King roofing is a company with integrity. We called for an estimate on what we thought was a large leak repair. Nate Q. came out, took a careful look, researched, and found it was condensation instead. He could have upsold a major repair job and we wouldn't have known. Instead he presented real and affordable solutions for our problem. Next time we have a roofing need Nate and King Roofing will be the first place I call.
Submitted by Melanie Brunson on Tuesday, Jun 04, 2024
King Roofing did a wonderful job in replacing our wind damaged roof. They worked through all of the details with our insurance company and the whole experience was hassle-free. Our new roof looks so good. I recommend them to anyone who needs a new roof!
Submitted by Shaylyn Craig on Friday, May 31, 2024
King roofing is the best! The crew is awesome. The came in and got right to work. They paid close attention to detail and done a fantastic job. Kyle I great to work with. Don't hesitate. Give them a call. You won't regret it.
Submitted by Randi Williams on Wednesday, May 22, 2024
Updating my review: The owner called me and really took the time to listen to what happened with my patio roof, my frustrations with the communication, and worked through a solution with me. I was really impressed with how much he cares about each customer and wants to make things right.
We worked out a solution for the patio roof and he took every concern seriously and will work with his team to make things better going forward.
Although initially I felt very frustrated with the experience, the owner truly tuned things around and I am walking away with confidence he will work with his team to be more consistent going forward and the work they did overall on the roof I am happy with.
Original review: When I first met with Nate to go over the details on having King Roofing install a new roof it seemed like it would be a seamless experience. Everything since then has been a nightmare. I had to reach out several times to even get scheduled, materials were delivered a different day than I was informed, and when I reached out with questions I didn't get answers. The day of the install the crew removed shingles from my brand new patio, I was told it was part of the bid (even though specifically told Nate I didn't want it touched), however they told me they would redo it so I didn't worry. Well, instead of putting it back to how it was originally they added rolled roofing instead of shingles (which have a shorter life). When I asked about why I was given 3 different answers. Ultimately I was told they weren't going to put the shingles on it because it was against code, so thanks to King Roofing my patio is worse off than it was prior to hiring them. I called to get support and figure out how we were going to resolve the patio issue, was told they would see what they could do and would call me back... They didn't. Eventually they came to pick up their supplies and sent me a text telling me to pay my final bill without even attempting to resolve any of my issues.
Submitted by Jaime Perez on Tuesday, May 14, 2024
The guys from King Roofing did a fantastic job on my roof. They came and got right to work. They were quick and efficient. I'm impressed with the cleanup. They did a super job. I'm completely satisfied.
Submitted by DARLENE LEANY on Sunday, May 12, 2024
King Roofing did our roof in St. George! The crew was incredible! Fast, efficient! Everything was kept clean on the ground! The crew was friendly! Martha was the Supervisor over everything and she did a wonderful job! She kept us informed and was so professional! We would recommend them to anyone!!
Submitted by Colton Wixom on Friday, Feb 16, 2024
If a property has multiple no soliciting signs, it means no soliciting. 2 of your guys in an unmarked Ford Ranger stopped by my house today, and even pointed to one of my multiple signs saying not to worry, and that they aren't selling anything..... Just because you try to go through Insurance doesn't mean it's free. It is not only disrespectful, but absolutely annoying that despite the multiple signs at the door, they still felt the urge to bother me. I told them multiple times that I do all the work on my residence, and that I wasn't Interested, they still kept pushing, and trying to give me their card. When someone says they're not interested, they're NOT interested.
Submitted by Carrie Scott on Tuesday, May 09, 2023
We had damage to our roof due to winter storms and wind. Anna was wonderful in helping us understand how to work with our homeowners insurance to replace our roof. She took a lot of time explaining options to us and followed up with us through the process. Deric was great in communicating with us, with the King Roofing contractors, and with the insurance company throughout as well. When they got the shingles off, they discovered it would be a more complicated process than initially suspected, but the team worked long hours and took care of us. We even had a wooden step that was broken and Eduardo fixed it so they could be more efficient in the installation. They also removed our unused swamp cooler and satellite dish and disposed of them. There was an issue with cleanup that we brought to the attention of our sales rep, Anna, and both she and the company responded immediately to make sure we were totally satisfied. They even gave us a credit for the trouble. We were overall very impressed and happy with King Roofing and its staff. We would recommend them to others.
Submitted by Maserati Zegna on Saturday, May 28, 2022
Despite my initial hesitation to a door-to-door encounter, the salesman pointed out damage to our roof caused by wind--something I had not myself noticed. They navigated the claim with my insurance carrier speedily and within 7 weeks from the original visit, our new roof was completed.
The crew was pretty amazing. First day was a whopping 14 hours and by the following midday, the tear off and new installation was complete. I've had roofers out before and I must say, these guys place a huge emphasis on clean up--unlike the others. Tear off is a mess, but I echo the observations of others who have posted on this topic.
When a supplemental matter arose necessitating insurance company approval--and questions arose related to added cost--the owner quickly stepped in in short order to allay my fears and so on. I engaged with numerous individuals in the company throughout the process and the level of professionalism exhibited was pretty darn good.
Long story short--King Roofing turned out to be far more reputable, professional, and every other positive attribute I can think of than I ever expected. Whenever small issues arose, they were quick to fix or resolve the matter, unlike other whiny contractors who always have a "Not our row of corn!" attitude.
Bruce was a great sales rep, while Jose was a wonderful Project Manager who took time to explain things as they unfolded. To anyone considering a new roof, might I suggest requesting Martha. She is friendly, knowledgeable and a wonderful asset to the company!
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