Jon came out to give us a quote and discuss our placement options for a new generator. He was polite and patient with his explanation, and then promptly sent me a quote, which we accepted.

When the date for the installation came, a very professional crew showed up as promised and installed the generator. Christian, Lucas, and Eric were very friendly, and took extra time to show me the features and best practices for the unit.

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Submitted by Charles Brown on Thursday, Aug 08, 2024

5 Star Review by Charles Brown

Overall

Let me first introduce the dream team of technicians from Bob Garrett Services: Lucas, Eric, and Christian. These were talented individuals that took great care of us to install our new 20 4K W generator and rewire our panel.

My wife, Elizabeth and I could not be happier with our experience. When we first met Bob himself, he came out several times to answer all of our questions to help us with our decision

Finally, I’d like to also thank James who according to Bob is his right hand. James came out today to deliver a two-stage regulator that will be needed to complete the work.

I highly recommend Bob Garrett Services to anybody in the Roanoke area. They are personal professional and exceptionally polite. They get the job done right the first time.

Charlie and Elizabeth Brown

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Submitted by Michael French on Thursday, May 09, 2024

5 Star Review by Michael French

Overall

Jon came out to give us a quote and discuss our placement options for a new generator. He was polite, patient with our questions, and promptly sent me a quote, which we accepted.

When the date for the installation came, a very professional crew showed up as promised and installed the generator. The installers were very friendly, and took extra time to show me the features and best practices for the unit.

There was quite a bit of trench work involved in this project, and after burying and covering the cable, we unfortunately had a heavy rain the next day that washed out several places of the freshly-filled trench. Showing great response time, the crew came right back out the next day to repack the trench with gravel, dirt, and even topsoil.

In summary, we got a great price for a whole-home generator, professionally installed on the promised date, and by a friendly crew that takes pride in their work. Couldn't ask for more that what Bob Garrett Services provided!

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Submitted by John Flack on Tuesday, Apr 30, 2024

5 Star Review by John Flack

Overall

Very impressed by Bob Garrett’s crew. Installed a 24 kw generator in one day, everything went smooth, communication which is key to any project was excellent. I will be passing on my 5 Star recommendations to the neighbors, this is the way projects should be done. Thanks to Bob Garret and his crew, they were outstanding.

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Submitted by David Points on Thursday, Apr 18, 2024

5 Star Review by David Points

Overall

Mr. Tomas was professional, kind and thorough while providing outstanding service. I highly recommend Bob Garrett Services for generator services and needs. Thank you. Dr. David S. Points, General Manager, WFJX 910 AM & 104.3 FM Radio Station, Roanoke, VA.

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