Roofers
Williamsburg, Virginia, 23188
Submitted by Jennifer Hindman on Tuesday, Apr 30, 2024
Ready Roofing was outstanding to work with on a roof replacement due to a fallen tree. A shout out to Dan's Tree service who referred Ready Roofing to us for emergency tarping. As a follow up, they worked with insurance ensuring that our home's new roof was sound.
Submitted by Kemper Kibler on Saturday, Jan 20, 2024
Ready Roofing installed a roof in January 2021. The one positive thing I can say is that it hasn't leaked yet (only reason for 2 stars versus 1).
The entire experience was more difficult than it should have been, and there were some shady business practices.
A few high (low) lights:
-- I called due to a leak and the initial inspection occurred while I was out of town. I received no feedback and had to have them come back out a second time.
--They encouraged me to file a claim with insurance, even though there wasn't an associated weather event. This delayed the process significantly.
--When the insurance claim was initially denied, they said they had "people" that would work it and at least get some assistance from the insurance company. The end result was $0 from insurance.
--Obtaining a quote that matched what I was verbally told regarding scope and price proved difficult.
--I asked if a Ready Roofing employee would be on-site during the install. I was told yes, but this didn't occur.
--The first crew made many mistakes, didn't take what I feel were adequate precautions to protect areas in the work area, and left a large amount of trash (including cigarette butts).
--A second crew had to come out and fix the first crews' mistakes, and did a decent job.
--One area had to be re-flashed once, and their QA person told me it still wasn't acceptable and they'd be back, but that didn't occur.
--I was pressured to "sign off" on the job when it wasn't completed to my satisfaction.
--The biggest issue: after the job was completed, the salesman stopped by and asked me to pay additional money because the job wasn't quoted properly (I took this as bait and switch). I assume the fact that I declined was the reason the flashing wasn't fixed.
Submitted by Tawaka White on Monday, Jan 08, 2024
Sometimes you can get off on the wrong foot with a company, that is exactly what happened between ready roofing and I, but that was not the end they made everything perfect for me. They sent out James, who was amazing at hearing me and finding the problem with my shingle roofing, and Robert was excellent when it came to the Metal roof that I wanted on my porch. He is great at his craft. He made my porch stand out. I love it!! They will make sure you are completely satisfied.
Submitted by Jo McDowell on Thursday, Oct 26, 2023
Great job by technician. Expertly done, friendly, skilled, many years of experience. He repaired our leak (verified after 2 rain storms!). He also did a roof tune-up - gave us an honest accessment of our roof condition. We appreciated his integrity and working with him. We will use Ready Roofing in the future.
Submitted by Barbara Elliott on Sunday, Aug 27, 2023
From the first call, this company was very professional and honest. We only needed a small roof repair and they still were sure to do everything they said they would -from a timely quote with an easy approval process, to a timely appointment to make the repair. James, the gentleman who came to make the repair, was a true professional not just some guy. He had all the right tools, explained what he was going to do, did it safely, answered all our questions and offered some suggestions for the long-term health of our roof. He was very knowledgeable, will definitely call you again and request James. Thank you!
Submitted by Leslie Smith on Wednesday, Jun 07, 2023
Davy Saunders (one of the field managers) and all the girls in the office are quick to respond to any requests! I recently used ready roofing to install new architectural shingles on a detached garage, they did great work and even changed out my old attic vents to a new ridge vent at no additional cost! Quality work at a fair price! I highly recommend Ready Roofing!
Submitted by Cheryl Shaw on Monday, May 08, 2023
Ready Roofing went the extra mile to make sure that our new roof and gutters were perfect. From the color to making small adjustments needed to fix the issue we were having with over flow on our old gutters. Their customer service was excellent! They listened to what you had to say and they always returned your message even after hours. I couldn't ask for a better company. Their products were much better than their competition as well. Thank You Ready Roofing!
Submitted by David Frazier on Tuesday, Mar 15, 2022
Ready roofing installed a new roof and was hired through my solar installer during the summer of 2021. There were some issues during installation but everything was corrected or explained to me. I went to install a new exhaust fan in my bathroom today, March 15, 2022. They installed the exhaust vent over a rafter which means it cannot be used for its sole purpose. Instead of correcting the issue they left it hidden as if I would never find it. This is some of the shadiest work I have ever seen. If you use this company watch their every move. Outside looks great. Inside is a whole other story.
Submitted by Lissa Ballard on Tuesday, Mar 02, 2021
I am so incredibly pleased with my new roof from Ready Roofing! While my house isn't that large, I anticipated at least a day and a little extra, having been prepared for such. Imagine my delight when within 8 hours my roof, complete with all new plywood, was on and they were cleaning up!
The company is highly professional, and each employee with whom I have had contact has been polite, friendly and kind. They cleaned up after themselves and blew off all the debris into their tarps to be carted away.
All in all, this was a great experience with an amazing result. I highly recommend Ready Roofing! Thank you to Todd Wright, Anna Wright, Heather, Davy Saunders, Jesus (I'm so sorry I don't know his last name!) and all your staff who have made this a fabulous experience!
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