Every team member at Otter Creek Awnings listens, cares, and provides top-notch service. They designed and installed my porch enclosure, which offers sturdy and lovely winter protection, and they continue to take care of their product seasonally with courtesy and skill.

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Submitted by Jay Di Vece on Thursday, May 02, 2024

5 Star Review by Jay Di Vece

Overall

I had a great experience working with Otter Creek. Designer came out to our house and did a great job of explaining our options. Installers were very professional as well. Awning looks legit! Thank you.

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Submitted by Ken Pace on Monday, Apr 22, 2024

5 Star Review by Ken Pace

Overall

Otter Creek designed and created a beautiful entrance awning for our restaurant as well as a matching building sign. After nine years they still look brand new. Great company. Great service.

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Submitted by Matthew H on Thursday, Oct 13, 2022

5 Star Review by Matthew H

Overall

My awning was scheduled to be removed for the season, however Hurricane Ian hit while I was at my VT home. Here was my experience, and one I’ll always remember; Two young men walked to my back deck, and not knowing who the were, I asked. They told me the from Otter Creek Awning and before I could ask the question they said to me, “we saw the license plate (Florida) and would you like us to call the office and reschedule”. I said, ‘yes, please’. A few minutes later they came back and said, “no problem, we will be back in a week or two.”

You see, I also live in Naples, Florida. And our region was devastated by hurricane Ian, and the OCA team had the front of mind awareness to realize I was still in VT because I probably couldn’t return to my residence in Florida. They showed sympathy, compassion and understanding that my deck and awning in VT was clearly a happy place for me during that troubling time. The OCA home office showed the same by allowing me to keep my awning up for a few more days and adjust a tight schedule to accommodate my need.

It was truly an amazing interaction and the understanding shown by the Otter Creek Awnings team is something I will never forget. They had no idea how much it meant to me, and I will be forever grateful for what might seem like a small act of kindness to them, but was truly monumental for me in the wake of Ian. I am truly grateful from the bottom of my heart.

Thankfully my home in Florida was mostly spared, but a 1/2 mile away my mothers was not. She was able to move into my home and be safe until I could return, and I was able to stay in Vermont and breathe at my happy place under my Otter Creek awning. What a wonderful group of people.

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Submitted by Best Days! I’m Serious! on Thursday, Aug 29, 2019

5 Star Review by Best Days! I’m serious!

Overall

Just a quick note to share that the whole process from picking out a new awning to the installation today went on like clockwork. ALL the folks at Otter Creek are friendly, accommodating and attentive all the while remaining professional.
We are completely satisfied as customers!
P.S. The product is great as today’s new awning install was to replace our original from 17 years ago! Still in great shape! ???

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