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On The Go Moving & Storage

Contact Information

Company Name
On The Go Moving & Storage
Phone Number
Location
4010 140th Ave SE
Bellevue, Washington, 98006
United States

Company Details

Hours of Operation
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
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On The Go Moving & Storage Reviews


Submitted by Megan Cheney on Tuesday, May 30, 2023

1 Star Testimonial by Megan Cheney

Overall

It is going to cost as much as the packing/moving services to replace or repair the items that they destroyed or damaged.

I hired On the Go for packing/moving services to help with a move within the same apartment complex. The movers were nice and the booking process was smooth.

Given the very short distance of the move, I went with the basic insurance but their coverage is paltry. They damaged an expensive computer monitor beyond repair and only offered $15 for it. A wooden desk, filing cabinet, and outdoor table all have noticeable scrapes and damage.

Other items were broken that were not well-packed and I'm sure there would have been more damage if I hadn't unpacked everything either the same day or the following day given the way that heavy items were packed in with delicate ones. Cables were also packed in different boxes from the items they went with, which has led to a lot of guesswork over which cord goes which what electronics.

I've never had this many items destroyed or damaged. The damage wasn't apparent until after the movers had left. Even though there was decent service, this was overall the most disappointing experience I've ever had with movers and I will not be using On the Go again.

Google Review

Submitted by Jeremy Wheat on Monday, Apr 03, 2023

5 Star Testimonial by jeremy wheat

Overall

I recently used On The Go Moving and Storage for my move and I couldn't be happier with their service. From the very beginning, they were incredibly professional and communicative. They provided me with a clear and detailed quote, and followed up with emails and text messages to confirm the moving time and date.

On the day of the move, two movers named Nate and Michael arrived promptly at the scheduled time. They were friendly, courteous, and extremely efficient. They were also very organized and took great care in handling all of my belongings. They made sure everything was properly wrapped and protected during the move.

Overall, I was very impressed with On The Go Moving and Storage's service. Their attention to detail and commitment to customer satisfaction was evident throughout the entire process. I would highly recommend this company to anyone in need of a reliable and professional moving company. Thanks to Nate, Michael, and the entire team at On The Go Moving and Storage for making my move a stress-free experience!

Google Review

Submitted by Carol Oday on Thursday, Feb 09, 2023

5 Star Testimonial by Carol Oday

Overall

We used on On the Go movers for our move and we're very happy. The movers were friendly, professional, efficient, and great prices. We had a ton of stairs at the house but the movers were still speedy and careful. Very happy, definitely recommended.

Google Review

Submitted by Lynn Ahn on Monday, Jun 27, 2022

5 Star Testimonial by Lynn Ahn

Overall

Tim, Nathan and another gentleman (sorry to have forgotten his name) moved us from a four bedroom house to another today and it just happened to be the hottest day of the year in Washington. To be honest I underestimated how hard it would be to work in this sweltering heat but our movers worked hard till the very end. They were kind and respectful towards us and worked well with each other. I appreciated how thoughtful they were in taking care of our belongings. Hope they continue to succeed and meet people that appreciate all their hard work.

Google Review

Submitted by Jake Lewandosky on Thursday, Apr 07, 2022

5 Star Testimonial by Jake Lewandosky

Overall

Trustworthy, fast, and respectful. I received good coordination and timeliness from the dispatcher. The movers were able to get everything done in a superbly efficient manner. Highly recommend On-The-Go. I’ve purchased their services twice now and they are extremely helpful with moving in and moving out, even going to public storage.

Google Review

Submitted by Robert St. Thomas on Friday, Dec 17, 2021

5 Star Testimonial by Robert St. Thomas

Overall

We've had so many moves handled by On The Go that I feel like they're part of the family. The movers and packers were helpful, professional, competent, quick, and friendly. It was a pleasure having them in both the house and the offices and there wasn't a curve we threw them that they didn't handle with great skill. They moved a safe I couldn't budge, broke down & set back up the home gym, and didn't leave a mark on anything. No damage, no fuss. I'll use them whenever I can.

Google Review

Submitted by Karim Ghandour on Wednesday, Jul 10, 2019

5 Star Testimonial by Karim Ghandour

Overall

Phenomenal.
My mother sold her home to some eager buyers and didn’t have much time to clean, organize, pack, and move her belongings. She was scheduled to close on her house on a Monday and had intended for movers from a DIFFERENT company to move her stuff on a Saturday at 8:00 am so she could spend Sunday cleaning. Well… those movers didn’t show and it was now noon leaving her only 36 hours to clear out her house. In a frantic state we started calling around and by some miracle found On The Go Moving. I spoke with Jason, the owner, and explained my situation and how this move was an emergency. He listened emphatically and asked what needed to be move. After explaining the items, he asked an unexpected question, “Is there any trash that needs to go to the dump or any items you’d like to donate to Goodwill? We can take of that as well”. When I exclaimed a big “Yes!!!” he responded by saying “I’ll send in the Calvary and clear out the place”. Thirty minutes after I talked to Jason his driver called and informed me he was leaving the facility and would call again when he was near to arrange parking for the moving truck. The call came in and I went outside to direct him the first things I noticed was how clean the truck was and the smiles on the movers faces. I orientated them with the house and informed them my mother had a big collection of large paintings which needed to be packed with delicate care. Gilbert (crew leader, I think) took on this responsibility personally and made sure each and every painting was cared for equally. The other 2 employees, Henry and Dave B., worked systematically throughout the house confirming which items were going to the dump and which were being donated to Goodwill. They loaded the truck with care regardless of the items destination and ensured there wouldn’t be any mix up during travel by partitioning the items respectively. Once the truck was loaded I met them at Public Storage and showed them the unit my mom had rented. At first glance the unit appeared to be too small but Gilbert assured me he would make it work, and that nothing would be damaged saying something like “not on my watch”. His confidence was genuine and his assurance was reliable. The unit was loaded, looked great, looked organized and looked stable. In the end On The Go Moving saved the day with there professionalism, promptness and over the top service. Thank you Jason, Gilbert, Henry and Dave B.

Google Review
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