It's rare I leave reviews, especially a negative one as I sympathize with business owners. 16 months ago Matrix accessed our roof which is mostly vertical concrete tile, but there were areas of concern that's non vertical and non tile with some standing water. Their contractor said we had another 10 years of life and all we needed was a small patch (we had a leak in our kitchen from a storm). I asked again if he was absolutely sure and reassured me. Well, our large patched kitchen ceiling and wall is leaking again from Matrix's patch work - this is costly to pull out the drywall, seal, etc. What's more infuriating is we had reported the weather damage to our home insurance, but the deductible was too high so we ended up paying out of pocket. Now Matrix sends us a $6,000 quote which our insurance would have covered over a year ago. Seriously?

I communicated how upset we were about this and there was no apology or gesture from the lack of oversight on their end.

To the reader. I suggest getting 3 bids, ask lot of questions in person, and don't trust the contractor's advice and quotes unless it's consistent with other bids.

Google Review

Submitted by Norm Stalliviere on Monday, Jun 17, 2024

5 Star Review by Norm Stalliviere

Overall

Just a little over a year ago i meant the Matrix crew at the Clark county Spring and Summer Fair I was in need of a company to clean my roof I made a appointment with Matrix, they sent out a employee Mauricio to clean my roof, the process he did was the first I have ever seen before. I wanted to see how well it worked I was very surprised not only with the process No Moss period over the year but the cost. This year I went back to Matrix to have my roof done again, again I was surprised, with the economy being what it is I did expect a substantial raise in cost there wasn't. Being on a fixed income it was well within my budget and again Matrix sent out Mauricio to do the work. I will not say what the process is you'll just have to see what it is. Again I am very pleased with the work Matrix Mauricio did I would be very please to recommend this company. Oh, BTW the office people are very professional and pleasant to work with.

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Submitted by R.W. Ives on Thursday, Jun 13, 2024

5 Star Review by R.W. Ives

Overall

Excellent company to work with. We had a roof replacement that entailed a complete tear-off and re-installation of the new products. From the initial estimate through a three day tear-off and installation Matrix did exactly what we agreed to.

Hard working crew, very careful about cleanup and staging building materials.

Friendly and communicative staff at Matrix's office. Lots of information was shared and they always answered our questions.

Fair prices for excellent value.

We recommend this company for big home projects.

Google Review

Submitted by Michael Hale on Tuesday, May 21, 2024

5 Star Review by Michael Hale

Overall

The staff at Matrix were all courteous, and efficient. The value for their service was very good. The did an excellent job repairing our commercial roof. I highly recommend them.

Google Review

Submitted by Carol Godwin on Sunday, May 12, 2024

5 Star Review by Carol Godwin

Overall

This company contacted us promptly and evaluated our roof in a thorough way with pictures and a quote. We were impressed with their knowledge, workmanship, and friendly manner. We will definitely let them know when me are in need of help.

Google Review

Submitted by Alice Peters on Wednesday, Jan 24, 2024

5 Star Review by Alice Peters

Overall

We hired Matrix Roofing to replace our roof. Such a wonderful company, they were done in one day. Very professional and friendly. We recommend them to everyone.

Google Review

Submitted by Ginger Comstock on Wednesday, Nov 08, 2023

5 Star Review by Ginger Comstock

Overall

I met the owner at a home show. A few months later I need roof replaced. Gave a call and they were out the next day with a reasonable estimate. Scheduled the work and it was completed. Done in one day and when they were done the roof looked wonderful and no mess. Fast forward a couple of years and I am selling that house and they are called to help with the gutters. Again, reasonable pricing and on the job quickly and efficiently. Two days ago I called because the roof in the house I purchased is leaking. They come out same day to check it out. Next day they were able to repair it. I cannot say enough good about Matrix. I refer them often. They are my go to! Good pricing, wonderful work ethic and workmanship.

Thank you Matrix Roofing

Google Review

Submitted by Tamara Bertrand on Tuesday, Aug 29, 2023

5 Star Review by Tamara Bertrand

Overall

We had a bad section of our roof and we knew we really needed a new one but just didn’t have the funds right then and there. So Matrix fixed the one section and when we could afford a whole roof replacement they even deducted what they had already done off the cost of the full roof. They are honest, reliable and did an amazing job. We refer them to all our friends and family.

Google Review

Submitted by Leslie on Wednesday, Aug 23, 2023

5 Star Review by Leslie

Overall

Great team to work with! The roofers are hard working and reliable even in 100°+ heat. The office staff is friendly and responsive and when we had an unrelated issue with the City they handled everything quickly and professionally for us. We've used Matrix on several rental properties as well as our own residence and highly recommend them. Their prices have always been the lower bid and the quality of their work is top-notch.

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