Pest Control Companies
Madison, Wisconsin, 53716
Submitted by Angela Laufenberg on Monday, Jul 22, 2024
I paid over $300 for a one time service to remove wasps and it did nothing. Then I called within the 30 day warrantee twice and even left a voicemail message with no response. Finally I got someone on the phone and they said I was outside the 30 days and they couldn't do anything. They did say a manager would reach out but no one reached out. Terrible service and I will not be using them again!!
Submitted by Julie Perry on Saturday, Jul 13, 2024
Very knowledgeable! I was able to get an appointment quickly. A slight snafu on the service address that was resolved within minutes and professionally courteous. We’ve always had a good experience with Orkin!
Submitted by Ruth Kowalski on Monday, Jul 08, 2024
Sprayed last monday...still tons of millipede at my new home. Then today sprayed my old address after canceling service at that home. Was told if bugs still a problem Friday call back. There should be some less bugs but no sign of them relenting and it's been 7 days. Not very happy.
Submitted by Fauna Kohlman on Tuesday, Jun 18, 2024
I always get the most kind and caring Orkin Techs! They are so thorough and always ask if I have other concerns they can address!! I've had Orkin for a few yrs now and couldn't be happier with the services provided!!
Submitted by Dedie Schmidt on Wednesday, Jun 12, 2024
Chuck was wonderful, explained what he was doing and why. Was very pleasant and courteous. Listened To what I had to say and answered all my questions. I hope all of your employees are as kind and thoughtful as he is.
Submitted by Jackie Koepke on Friday, Jun 07, 2024
I have been a customer for almost a7 years and up until 6 months ago was happy. For the April visit, I got a message they were on their way, then I got another message saying my appointment was canceled. All at basically the same time. The appointment was rescheduled for a few weeks later and no one showed up. No message, just nothing. I had to call to get a treatment done which wasn't completed until mid may. At that visit, they couldn't figure out how to get in my house despite having clear directions. I called to schedule a touch up to get the interior treated and didn't hear anything for weeks, then got a message about an appointment. Then I was told it was for routine treatment, even though I had just got treatment 3 weeks earlier. I called and spoke to the front desk to make sure this was just the interior touch up and should not be charged. She said someone from billing would reach out....they didn't. The tech came out today and I just got charged another $100+ for a treatment that was just done.
Communication is seriously lacking and despite my efforts to get service and avoid problems, all I've had is problems and frustration!
Submitted by Kevin Kroll on Friday, May 31, 2024
They have managed to make it 1 out of 4 appointment on time or even the day they said they would show up. One of the times they no called no showed on a reschedule day…. The one time the service guy did come he was very professional and did a great job. That’s the only reason I’m giving them a 2 star.
Submitted by Jenna Behnken on Wednesday, May 08, 2024
Orkin did an exceptional job with communication. During their outdoor treatment they recognized that we had a natural gas leak around our gas meter. They immediately contacted us and we were able to fix things safely. Would 100% recommend.
Submitted by Teresa Fisher on Friday, Apr 26, 2024
These guys are very professional and knowledgeable! Suzy replied to my online request and pointed me in the right direction. She was incredibly friendly and courteous! Scott came to our business and assessed the situation. He was quite pleasant and respectful! Then Joe came out to our business to start our treatment. He was very funny with such a refreshing attitude! I highly recommend Orkin for your pest control needs!!
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