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Orkin

Pest Control Companies
Madison, Wisconsin, 53716

Contact Information

Company Name
Orkin
Online Social Profiles
Phone Number
Location
3029 S Stoughton Rd
Madison, Wisconsin, 53716
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Orkin Reviews


Submitted by Angela Laufenberg on Monday, Jul 22, 2024

1 Star Testimonial by Angela Laufenberg

Overall

I paid over $300 for a one time service to remove wasps and it did nothing. Then I called within the 30 day warrantee twice and even left a voicemail message with no response. Finally I got someone on the phone and they said I was outside the 30 days and they couldn't do anything. They did say a manager would reach out but no one reached out. Terrible service and I will not be using them again!!

Google Review

Submitted by Julie Perry on Saturday, Jul 13, 2024

5 Star Testimonial by Julie Perry

Overall

Very knowledgeable! I was able to get an appointment quickly. A slight snafu on the service address that was resolved within minutes and professionally courteous. We’ve always had a good experience with Orkin!

Google Review

Submitted by Ruth Kowalski on Monday, Jul 08, 2024

1 Star Testimonial by Ruth Kowalski

Overall

Sprayed last monday...still tons of millipede at my new home. Then today sprayed my old address after canceling service at that home. Was told if bugs still a problem Friday call back. There should be some less bugs but no sign of them relenting and it's been 7 days. Not very happy.

Google Review

Submitted by Fauna Kohlman on Tuesday, Jun 18, 2024

5 Star Testimonial by Fauna Kohlman

Overall

I always get the most kind and caring Orkin Techs! They are so thorough and always ask if I have other concerns they can address!! I've had Orkin for a few yrs now and couldn't be happier with the services provided!!

Google Review

Submitted by Dedie Schmidt on Wednesday, Jun 12, 2024

5 Star Testimonial by Dedie Schmidt

Overall

Chuck was wonderful, explained what he was doing and why. Was very pleasant and courteous. Listened To what I had to say and answered all my questions. I hope all of your employees are as kind and thoughtful as he is.

Google Review

Submitted by Jackie Koepke on Friday, Jun 07, 2024

1 Star Testimonial by Jackie Koepke

Overall

I have been a customer for almost a7 years and up until 6 months ago was happy. For the April visit, I got a message they were on their way, then I got another message saying my appointment was canceled. All at basically the same time. The appointment was rescheduled for a few weeks later and no one showed up. No message, just nothing. I had to call to get a treatment done which wasn't completed until mid may. At that visit, they couldn't figure out how to get in my house despite having clear directions. I called to schedule a touch up to get the interior treated and didn't hear anything for weeks, then got a message about an appointment. Then I was told it was for routine treatment, even though I had just got treatment 3 weeks earlier. I called and spoke to the front desk to make sure this was just the interior touch up and should not be charged. She said someone from billing would reach out....they didn't. The tech came out today and I just got charged another $100+ for a treatment that was just done.

Communication is seriously lacking and despite my efforts to get service and avoid problems, all I've had is problems and frustration!

Google Review

Submitted by Kevin Kroll on Friday, May 31, 2024

2 Star Testimonial by Kevin Kroll

Overall

They have managed to make it 1 out of 4 appointment on time or even the day they said they would show up. One of the times they no called no showed on a reschedule day…. The one time the service guy did come he was very professional and did a great job. That’s the only reason I’m giving them a 2 star.

Google Review

Submitted by Jenna Behnken on Wednesday, May 08, 2024

5 Star Testimonial by Jenna Behnken

Overall

Orkin did an exceptional job with communication. During their outdoor treatment they recognized that we had a natural gas leak around our gas meter. They immediately contacted us and we were able to fix things safely. Would 100% recommend.

Google Review

Submitted by Teresa Fisher on Friday, Apr 26, 2024

5 Star Testimonial by Teresa Fisher

Overall

These guys are very professional and knowledgeable! Suzy replied to my online request and pointed me in the right direction. She was incredibly friendly and courteous! Scott came to our business and assessed the situation. He was quite pleasant and respectful! Then Joe came out to our business to start our treatment. He was very funny with such a refreshing attitude! I highly recommend Orkin for your pest control needs!!

Google Review
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