Mike was great. Knowledgeable and to the point. When we went into the store shopping, we told him what we wanted/needed… instead of trying to sell us a high end/up priced carpet, he took us straight to what would meet our needs. Pricing beat Lowe’s by a good $500. Install was great and quick. We will use carpet world again for our next renovation. Don’t waste your time with Lowe’s or Home Depot.

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Submitted by Jenn Anderson on Friday, Apr 12, 2024

5 Star Testimonial by Jenn Anderson

Overall

We had Tim as our salesman and his customer was phenomenal! The flooring was done in about a week and half from us picking out the materials. Don't mind the color of our cabinets, they are getting repainted. They had all of our old floor ripped up and all of this in addition to carpeting half our basement (including stairs) done in 8 hours. The guy in charge was so proud he showed me all the corners, room, etc, to show they did it correctly. We had originally got an estimate with Lowes, Carpet World was about the same price but we were able to get much better quality with our money. Plus they their timeline was about half of what Lowes was.

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Submitted by J Woolverton on Thursday, Apr 11, 2024

5 Star Testimonial by J Woolverton

Overall

It was a pleasure working with Mike Dollar and his installation crew. Mike made the entire process easy. His recommendations were spot on and he kept in touch during the entire process. His installation crew led by Noel was phenomenal. They were extremely hard working, paid attention to detail, were careful moving furniture, and their clean-up was fantastic. The carpet looks incredible. I definitely recommend Mike and his crew.

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Submitted by Steph Williams on Tuesday, Mar 26, 2024

5 Star Testimonial by Steph williams

Overall

This is great company. They just did my carpet. Mike helped me and made the process very simple. Thank you Carpert World. I will be using this company again.

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Submitted by Alisha Quinonez on Sunday, Mar 17, 2024

5 Star Testimonial by Alisha Quinonez

Overall

Mike was so helpful picking out the carpet to put as a runner on the steps. He explained different brands, types and price points of carpet to help me make an informed decision. The stairs in my home are exactly how I wanted them to look because Mike took time to listen and understand what I wanted. Nate did an excellent job installing the runner. Thank you! I am so happy with how this project turned out!

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Submitted by David Anderson on Friday, Mar 01, 2024

4 Star Testimonial by David Anderson

Overall

Ordered tile on a timeline the timeline changed because distributor didn’t have it in stock. Very frustrating of course but Mike went above and beyond to try to source us a new item that would come in on time. Unfortunately, we couldn’t get it and the distributor wanted us to pay a restocking fee for an item they didn’t even have from the manufacture. Mike worked for that removed and stayed true to customer service!

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Submitted by Brenda H on Wednesday, Feb 07, 2024

5 Star Testimonial by Brenda H

Overall

Mike D. provided the best customer service that I've experienced in a long time. He is very knowledgeable, polite and wants to make sure that everything is satisfactory. The porcelain tile installers that they contract with did an excellent job.

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Submitted by Ken Thomas on Saturday, Dec 01, 2018

5 Star Testimonial by Ken Thomas

Overall

Very good experience here, great service, knowledgeable staff. We bought luxury vinyl plank for our new home and it looks great. Great prices, the owner let us take home a whole box to see if we liked if before we bought it. He was very helpful and gracious.

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Submitted by Cindy Stewart on Saturday, Feb 23, 2013

5 Star Testimonial by Cindy Stewart

Overall

I had Carpet World install carpet in my house. They were able to track the name of the carpet I had in another room and special order it. The service was great. They did a good job installing it and came back to redo an small area that I wasn't satisfied with. Overall, very pleased. Good price and good service. Getting ready to have them install new floors in my kitchen and bathroom.

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