When I called and explained my issue (small leak above my kitchen) the clerk who took my call was super friendly, she asked basic troubleshooting questions and then let me know she would call me back within the hour with next availability and time. Sure enough she called me right back 20 minutes later with a date and time. The day of my appointment she called to remind me, and give me the plumbers name (Bobby). Bobby showed up 15 minutes early, was very kind, found the issue very quickly, was able to fix the issue at once, and provided additional tips and preventative measure I can take. This company is a five-star company with some of the most pleasant people I've dealt with in the region. Seriously, if you have plumbing issues, use this American Professional Plumbing Services LLC.

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Submitted by April Leonard on Monday, May 20, 2024

5 Star Testimonial by April Leonard

Overall

⭐️⭐️⭐️⭐️⭐️

I can't say enough great things about My Favorite Plumbing Company! Bobby and Danielle are absolutely amazing. They always go above and beyond for my clients and help with all the properties I manage. Their professionalism, reliability, and quality of work are unmatched. Highly recommend!

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Submitted by Allison Conley on Thursday, Apr 18, 2024

5 Star Testimonial by Allison Conley

Overall

I cannot sing enough praises about Sebatian and this company!! I had a water softener system installed by Negley's, and they noticed a problem in the pipes, and advised that I call a plumber. Danielle got a tech out to me in less than 24 hours! Turns out, Negley's techs had done a very shoddy job, and there were numerous things that needed fixing just regarding that. Sebastian spent all day in my home, 7hrs, making things right! Not only are there no more leaks, but my plumbing lines will now last much longer. He even took photos and videos for evidence to help me obtain some reimbursement from the first company, and helped to keep costs down when the problem turned out to be much worse than initially thought. All pricing options were discussed beforehand. Sebastian was kind, courteous, explained everything in detail, and was an overall pleasure to have in my home all day! I will NEVER use another plumber as long as this company services my area!!

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Submitted by Cori Langin on Tuesday, Mar 19, 2024

5 Star Testimonial by Cori Langin

Overall

Sebastian was phenomenal!! He explained everything he was doing and made sure I understood. He walked me through everything he was doing and showed me the finished product. He explained to me what to watch for and when to call. He even made eye contact while talking, which doesn't happen often anymore. Your company is lucky to have such an amazing employee!

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Submitted by Glenn Smickley on Monday, Mar 04, 2024

5 Star Testimonial by Glenn Smickley

Overall

We had a leak under our sidewalk between the curb stop and house. Bobby came out quickly and gave us a detailed bid. He got to the house when he said he would and he and his team worked 12 hours to complete the installation. Our house is an old 1914 build and it took them 4 hours or so to drill through the rock/cement foundation that was almost 40 inches thick! They honored their original bid and I'm sure they spent more time getting through the foundation than anticipated.
I cannot say enough good things about the work they preformed. We will use them for all of our plumbing needs from now on.

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Submitted by Adrienne Bradley-Borgman on Wednesday, Feb 28, 2024

5 Star Testimonial by Adrienne Bradley-Borgman

Overall

I am thoroughly impressed! Not only did they get my softener system installed the day after the estimate and within the 4 hours they predicted it would take they fixed a clog in my bathtub, the flush on my toilet, a kink in my washer line, and a leak in my shower for less than another company estimated for just the install. For their level of knowledge, professionalism, courtesy and the love they showed to my defensive American bulldog I wish I could add another few stars.

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Submitted by Elizabeth Hostler on Thursday, Jan 25, 2024

5 Star Testimonial by Elizabeth Hostler

Overall

Most thorough, fair and professional plumber I have ever worked with.

Dave came out and helped us very quickly, he went out of his way to communicate exactly where our issues were, including sending detailed videos, and repaired shoddy work that had created the issues.

Excellent service at a fair price.

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Submitted by Jason Martin on Thursday, Jan 11, 2024

5 Star Testimonial by Jason Martin

Overall

Absolutely amazing. If you want professional, timely and knowledgeable plumbers call these guys. When I work with a company communication is critical. They communicated clearly at every step of the process. They reviewed the work that was done and explained it so a non-plumber like myself could understand. They respect your house, wear proper foot protection and work Fast ! They did almost a day and a half of work in 1 day! Fair prices and world class service. What more could you ask for ? Stop looking and call American professional plumbing. The name says it all.

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Submitted by Challice LaRose on Monday, Feb 27, 2023

5 Star Testimonial by Challice LaRose

Overall

Just wow! If you need a plumber, Bobby is your guy! He’s a master plumber and really knows his stuff. He explained everything he was doing (in ways we could understand) and why he was doing it. Polite and professional. I called this company this morning around 10am and he was out about two hours later (on time) and was able to do all the work to day (both water valves leaked in our lower level, he found a few small other things that were impacting those valves and overall water pressure). We didn’t get another quote, but it felt fair for quality workmanship and quality products be used. We will absolutely be requesting Bobby to do any future plumbing needs, and you should too! In a stressful situation, I’m so glad I called this company and was met with immediate care, professionalism, and expertise. Before and after pictures included (taken by Bobby and texted to me).

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