Submitted by James M on 03/26/2024
Furnace stopped working abruptly in the cold snap, called arrowhead, 35 minutes later Erik showed up and problem fixed.... much thanx Erik
We've had a few different folks from Arrowhead come out to our house to help with our AC. The guys have been respectful, quick, and great about explaining everything to me. They even told me to hold off on buying a new AC until some new models come out this fall, which will save me the money in the long run. Lots of integrity and good work. Love Arrowhead!
Submitted by Taylor Rosty on 07/11/2024
Eric was at our house within 20 mins. Fixed our furnace and conversated !! Thank you Eric! Casper Wyoming
Submitted by Linda Lewis on 03/26/2024
I provided Arrowhead with documentation so they could quote a job for the company I work for. They provided the quote and I asked to have the documentation returned. They “either lost it or threw it away”. Needless to say, that’s not very professional - the machine is 40 years old and that documentation was valuable.
Submitted by Adam D. on 02/21/2024
Our furnace went out in the middle of winter and they came to my house right away to fix it. It works great now. Great customer service.
Submitted by Jennifer Ryerson on 12/05/2023
Chris Brown did an AC system inspection for me on June 1, 2023. He was courteous, professional, on time and just a good guy to work with. When I need to replace my aging system I want his help.
Submitted by Mark Antrim on 07/11/2023
David was very professional and friendly. He did a wonderful job in keeeping our heater working. He was on time, no waiting on him. I highly recommend David and Arrow Head Heating and Cooling.
Submitted by Irene Talamantez on 12/09/2022
Had to buy a new furnace motor in April, 2022. Had to have a service visit in October 2022 for furnace blowing cold air. April visit was over $1200 and October over $160. Service guy was great but this gets expensive. Still waiting 2 weeks later for email invoice.
Submitted by Holly T on 10/29/2022
Our furnace stopped putting out hot air. Arrowhead was very responsive to my message and came out promptly. He was able to diagnose and fix our problem quickly, and re-programmed our thermostat as well. He took the time to explain the issues so that it shouldn't happen again. Our house has been the warmest and coziest since they came out and helped! Would definitely recommend. I didn't get a return call from another servicer so I can not compare prices but I feel their pricing is absolutely fair for a warm house!
Submitted by Coach Chaz on 03/08/2021